Artegan LLC

General comments: staff is personable and usually does a well either the clients. Personal staff communicates well. Some Office staff very hard to get ahold of if you need something or have a question. You usually need to just hunt them down. Activities are good, wish they were more often. Site and rooms always clean. Price is standard for this type of care.

Our family member has adjusted well to moving from the home she lived in for nearly 30 years with her husband of nearly 50 years until his death. Things have moved quickly and she realized she needed more assistance than we could provide. She loves the food and we’ve been pleased with the caregivers she’s been dealing with. There have been a few hiccups, but as a daughter of an 8-year resident said to me, “they aren’t perfect but they have good hearts”. The building is well maintained and while the A/c system could use an upgrade — it cools things off well but is very loud—we have no complaints about her surroundings. We are glad we were able to find San Marino for her at this point in her life.

She's in independent living so I can't attest to the care. The residents do seem truly happy. They have activities every day and unique events. It is clean and well maintained. Staff is attentive and helpful.

I have been very happy at San Marino Retirement Community since the day that I moved in. The staff is friendly, caring, and helpful. The buildings are very clean and well maintained. The outdoor property is well maintained and beautiful. The other residents are friendly and happy living here, too.

I am enjoying myself but I'm not finding enough to do.Also, walkability is low. I would recommend to others.

Apple Springs is a nice place. It's comfortable and clean with amazing people around.

The staff at Atrium Village have been wonderful. They made a tough transition for my mom much more palatable. She was still in mourning for my Dad and was uprooted from her home to this Senior Living Facility. I didn't think she would come around so soon. The staff made that transition happen, all in 4 months time. [Name removed], the Executive Director there, is just like his name. A spiritual song that soothed my mom's spirit. He would send pictures of her smiling and enjoying the activities. He gave me comfort that my mom was in good hands and care. The staff were there to encourage her and to assist her. She went from not eating, to gaining 25 pounds. Communication with the family has been great. Me and my brothers get called often with concerns, like a change in her habits or hints for dealing with certain situations. They've been awesome, we love them! Mom is doing very very well.

It was a good experience overall. They seemed more homey & caring than the other facilities as well as being a bit smaller & less overwhelming for my Dad.They are currently experiencing a lot of turnover, especially with the kitchen staff. I'm sure this is an industry issue, but it has affected the quality of meals they are currently receiving.

The space is always active since there is so much going on all the time and so many different things to do. It is light and bright and the people seem genuinely happy here. They have big wide hallways, weekly housekeeping and the staff are very friendly.

My loved one and family have had a good experience with Atrium Village. The staff is kind and caring. Everyone is friendly. There are activities and meals provided to assist with socialization of the residents. This is a community we would recommend. While the facility is rather expensive, the staff is extremely accommodating and will work with you to try and meet your budget. There is a shuttle service, but it could use some improvement. Overall great experience.

I would recommend Fountain Court. Their prices are high, especially with all the add-ons, but they might have standard prices when compared to other places - I haven't checked. I think their staff is great, though there seems to be a high turnover.

We had a really great experience with the Sales Director, and the move to Atrium Village was so easy. My dad was able to tour before we signed the lease, and he was really excited to transfer. The inside of the faciity is beautiful. After moving dad in, some of us sat by one of the firepalces to just catch our breath and relax. My dad is making friends and playing pool almost everyday. He was assisgned a "buddy" for the first month to show him around and do things with. They became fast friends and he joined us for dinner, in Dad's room the last time we were there. They grab each other when it's meal time and check in one one another. There are activities that I still have to nudge Dad to go participate in , but there is literally a full calendar of things for him to do daily. Dad is on the Assisted Living side, which we are really happy about, but wish it wasn't so segregated. There is a different calendar of activities for the Assisted Living folks, so my dad is limited to the number of people he can mingle with. Other than that, we love that we don't have to worry about Dad taking his medication, and he tells me people are in and out of his room all of the time. Everyone is so kind, and all the employees are pleasant and know my Dad very well. There is a Nurse Paractitioner that visits twice a week, to see the residents and is already getting to know my Dad. There is a really nice therapy room, and my Dad goes several times a week, it's like a gym membership to him. They also coem to his room to work on his memory and he loves the attention. Lastly, the website showed an outdoor, inground pool but it does not exist. We were really looking forward to Dad spending the summer at the pool. Other than, that we are 100% happy with the move to Atrium Village and really proud of Dad for being so adaptable.

Atrium Village was too commercial and didn't seem like "home", and we witnessed the bingo instructor yelling at a resident when we were there for our tour.

We had a tour with Normandy Park Assisted Living. It was a really great tour, but unfortunately it was not in a location that we could manage.

They try to make things right but some of their floor staff is negative and not helpful but others are great.

I toured this community and it was good. It's clean and everyone was friendly. The surrounding area isn't as nice as some of the other places, as far as the neighborhood. The apartments seemed a little bit smaller. But overall, it was pretty good.

My loved one seems to like the food. They offer a lot of activities, They are very reasonable, they have a lot to offer, and it's very good value for money. It's a very nice place. They always have something going on for the residents.

My mother is in memory care, she is in a secure area. The staff needs to do better with memory care, I believe they could improve with the care or get more specialized staff for the memory care patients. The food is good, the place is nice and clean.

This was my first time in this situation and having to look for a community. This was a good community and a good tour and the community was nice. I just had to find something that fit in my loved ones budget.

This is a perfect community for independent living. It is easily accessible and they are very accommodating. It covers all my loved ones needs but it is very expensive and I feel like may be priced to keep certain populations out. They have activities like arts and crafts, holiday celebrations, choir practice, games and more for the residents to do to stay busy. There is a lot of general interaction between the residents. They also have a salon with a barber and they do hair and nails for the residents. They also have a very sensitive and an appropriate response to covid and it was handled excellent.