Artegan LLC

My aunt loves the staff and I have had great interactions with them. They are willing to help with whatever we need. The community is clean and well taken care of. She says she likes the food. She participates in some of the activities offered.

From the second my husband and I entered Atrium Village, we sensed and we saw the caring, professionalism, and (frankly) the pleasure in living and working there. The residents and staff were like family. David [removed], Director of Sales/Mktg, was an absolute pleasure to talk with! He did not rush us or act like he was too busy. He listened with his heart, asked questions, offered suggestions and next steps for consideration, toured the entire facility with us, and introduced us to staff. The grounds, rooms, halls, and large activity spaces were fresh, bright, cheerful, and maintained very well. I loved that there were no odors anywhere! We especially appreciated that the Executive Director, Reuben [removed], shared with us how medical services are coordinated at this facility. This experience makes me confident that this place is the best place for Dad.

I've been meaning to write a review for this place for a few weeks now - but never got around to it until now. I was visiting a friend who's Mom lives at this place, and we came over for a visit before heading back to Wenatchee to catch the plane home (I live in AZ.) The first impression walking through the door was not what I consider typical. The lobby is bright and colorful filled with plants, a copper fountain and some beautiful photography and paintings on the walls. My friend was greeted with a hug by one of the staff, and I was given one too because I was next to her! It was just before lunch and they were having a special BBQ with ribs; we were asked to join them because "there's plenty of food and everyone needs to eat." Although we didn't walk around the whole building, from what I saw this is a superbly run building. All of the staff were very friendly, the residents looked happy, and someone even came in with a guitar and sang during lunch! I call that first class all the way. If I ever decide to retire in Eastern Washington, this is where I want to live.

Very nice people who really are involved with their community. We planb on tourin gthis place in May_June with my dad. We have put this on the top of our list. David is wonderful and very knowledgable.

My mother is happy at Atrium Village, and her apartment is one of the best accommodations we found. She is thrilled to be living in a small one bedroom apartment having her privacy while have the comfort of knowing that she has help when needed. The food, in her opinion, is wonderful. The welcome and orientation process was nothing that was promised. My mother had to figure out dinner seating and how things work on her own, which is one of the things we had specifically asked about during our interviews. We just received our first bill the day before it was due (no notice to post it electronically), and it had a late fee for February which was actually paid in January (well before the due date). I would recommend this place, but suggest that you realize the promises for a smooth transition and what they will do for your parent were not actual experiences we had. We have spent the past month trying to figure things out. The staff (front desk and security) are wonderful.

The overall process in helping me get dad set up there was excellent. The staff at Atrium Village was extremely helpful and forthcoming, and very helpful at facilitating everything.

Things have gone very well with Atrium Village, we could not be happier with them! I really can't say enough good things about them. The staff are friendly and helpful, the facility is beautiful, well kept, and clean, and they do a great job taking care of the people who live here. I would highly recommend them!

My sisters and I had a wonderful visit at Atrium and think it would have been the perfect place for our mom. Unfortunately, her medical circumstances changed and she will not be able to move to any assisted living community.

They’re great. They have a great number of activities! Number one: The staff is marvelous. The care, cleanliness is very good, but the staff really cares about the tenants. The food is very good. There has never been enough time where I couldn’t find a place to park, but people get a lot of visitors there.

My mom and I received a tour and lunch a few weeks ago at Apple Springs; it felt very warm...like home. Mike was our host and we immediately connected. He was very interested in my mom's needs, likes and dislikes. The staff was helpful, friendly and caring and so were all the people. A gentleman was visiting a family member at Apple Springs and started up a friendly conversation with my mom; that was fun. My mom really liked the studio apartment - it was roomy and felt like the it would be very comfortable to live in. She believed that she could make a very nice home there. There were plenty of activities for her, the food was great and everything was wonderfully clean without the feeling of "institution". I have nothing negative to say about Apple Springs...I would live at Apple Springs if and when I needed assisted living! She could tell that she would be cared for and pampered here. She believed that she could be happy living there. What more could a daughter ask for? I would be at peace and blessed having my mom live at Apple Springs Senior Living in Omak Washington.

This facility has been great for my mom!

We've seen the best! Others may be comparable but will be hard to beat...

One of our top-rated places so far. The residents looked active and engaged. The physical therapy space was a real plus. They pay a lot of attention to the quality of the food they serve. The director of the facility came in and spoke to us for a while. He's very involved, which is good. My biggest reservation is the fact that there were 15 negative findings on the last relicensure site visit, which I obtained directly from the licensing body. Yet, when I asked them to show me their site visit report, they showed me something that had NO negative findings.

Overall great! Food could be a little better... tremendous staff, excellent facility. Room size somewhat dependent on $s, OK; amenities like grounds, shared spaces staff support, great; 5 star-ish! Excellent staff and facilities.

My experiences with Atrium Village Owings Mills have been pleasant. The facility is clean . The staff are friendly and helpful. My mom loves it here. They just need to improve with the food it is bland, and the delivery of it is slow.

Our family had an in person tour and it was a good overall tour experience but location was very important to us so ultimately this community was not going to be suitable for our loved one.

He is getting very good care here, they are just wonderful and by far the best that I have seen. The food seems very good and the snacks that they provide are varied. The staff are great with communication and they keep me well informed if there are any questions or concerns. The set up is really nice for the residents and they are able to interact with each other. This is the only facility that I have seen that I would recommend to others.

Our first impression was great. As we talked with the Director & toured the facility, we became even more impressed. Every single person we've encountered, be it staff or resident, has been smiling & friendly. All staff personnel seem to take great care in taking care of residents & visitors. We ate lunch a couple times with our mom & the food is great. Mom often says the food is quite good & "they take really good care of me here".

Very nice place . Clean environment , good food , friendly staff . My parents have been there a month and they like it there . A tough adjustment period as change is difficult especially at that age . Everyone there has been very nice including the other residents . The staff has made the transition easier for them . There are alot of activities and my mother goes to physical therapy 4 times a week . We are very happy with atrium village .

THE RESIDENTS OF ATRIUM VILLAGE EXPRESSING OUR APPRECIATION FOR THE WONDERFUL SERVICE DURING THE JANUARY BLIZZARD OF 2016. THANK YOU ATRIUM VILLAGE STAFF & EMPLOYEES TO THE STAFF & EMPLOYEES OF ATRIUM VILLAGE ON BEHALF OF THE RESIDENCY COUNCIL AND THE RESIDENTS OF ATRIUM VILLAGE, WE CANNOT BEGIN TO THANK YOU ENOUGH FOR THE EXCEPTIONAL EFFORT YOU HAVE PUT FORTH FOR US, THE RESIDENTS, TO MAKE LIFE COMFORTABLE DURING THE RECORD-BREAKING STORM EMERGENCY. YOU HAVE BEEN WONDERFUL IN PROVIDING US SERVICE IN EVERY AREA, FROM THE COMPREHENSIVE MANAGEMENT PLANNING AND FORESIGHT TO THE WAY EACH OF YOU CARRIED OUT YOUR DUTIES SO GRACIOUSLY, GIVING US A WARM FEELING OF CONFIDENCE AND SECURITY. WE WISH TO THANK MICHELE LOVE AND HER WONDERFUL HUSBAND FOR MANAGING THE DINING SERVICES SO SUPERBLY, THE HARD WORKING DINING ROOM SUPERVISORS, THE SERVERS WHO WERE SO GRACIOUS IN SERVING US, AND THE EXCEPTIONAL KITCHEN STAFF WHO PREPARED 3 MEALS A DAY TO KEEP US HAPPY AND WELL FED. WE WISH TO THANK THE TREMENDOUS SERVICE PROVIDED BY THE VERY DEDICATED NURSES IN ASSISTED LIVING AND LEGACY COURT IN CARING FOR THE RESDIENTS, STAYING OVER FOR DAYS TO PROVIDE THE SUPPORT THEY NEEDED; THE BUS DRIVERS WHO FOUGHT THE ELEMENTS TO PROVIDE NEEDED SERVICES; THE CONCIERGES AND NIGHT SECURITY GUARDS; AND THE ALWAYS DEPENDABLE MAINTENANCE DEPARTMENT PERSONNEL CARING FOR THE FACILITY. IF WE MISSED ANYONE PLEASE EXCUSE US FOR THE OMISSION. WE DEEPLY APPRECIATE EVERYONE WHO STAYED OVER TO CARE FOR US, AS WELL AS THOSE WHO WALKED HERE DESPITE THE SNOW AND WINDS, AND THOSE WHO MANAGED TO GET HERE BY OTHER TRANSPORTATION MEANS . AGAIN, THANK YOU FROM THE BOTTOM OF OUR HEARTS. WE LOVE YOU DEARLY THE RESIDENTS OF ATRIUM VILLAGE. 1/25/16