Arcadia Management

My stepfather “Pop” has resided at The Arbors at Westbury for 6 yrs. Initially a rough transition from independent living, I credit the staff’s support, kindness, & patience in helping him adapt. I live out of state, & the staff was sensitive & responsive to my needs/requests to help Pop settle in. It is so gratifying when Pop calls The Arbors “his home”. He often tells me “This is the best place for me, the food is very good & I like it here”. The staff at The Arbors are interested in getting to know their residents & strive to help make their lives enjoyable & comfortable, in a friendly & dignified environment. They do a good job balancing Pop’s needs to retain some control, independence, & privacy, & his need for assistance. The staff have made a positive impact on Pop’s life! I will only mention a few ways. Wellness is invaluable in meeting Pop’s health care/personal needs. The Chef is a “gourmet cook” by Pop’s standards. The staff help Pop with his cell phone, so he can make

I loved having my sister at The Arbors at Westbury, however, she needed to have higher level of care. She was a resident for 2 years. She loved being at the Arbors. It was her happy place. If my sister didn't need more care, she would still be a resident at the Arbors. Who knows, one day I will be also.

This was a good community with great staff to work with. They had a lot of activities for the residents to engage with. This would have been a bigger move for my loved one. Also, it was more than we wanted to spend.

This was a good community with great staff to work with. There had a lot of things for the residents to engage with. This would have been a bigger move for my loved one. Also, it was more than we wanted to spend.

There's not enough nice things to say. We are always busy. They offer so many different things to do. From trips to entertainment. The food is tasty. Chef [name removed] is excellent and so nice. The chicken parm is a must!

I have been here for over 4yrs. I couldn't have made a better choice to come live here. Even though its "assisted living" I am still very much independent. When I do need help the staff is always ready. They are all so nice and compassionate. I enjoy all the games and activities they have to offer. Some of my favorite things to do are play WII bowling and spending time outside reading on the patio.

Some of my favorite things to do are bingo, morning exercises. Their entertainment is amazing. One day we can have an singer and or we can have a musician. I really enjoy all their parties and happy hour. We get to dance enjoy a drink and some snacks!

Very nice tour experience with Arbors at Westbury. While we were there there were a lot of residents out and about and activity going on -lively community. We just found it not to be the right fit for what my mother needed.

The Arbors at Islandia was a wonderful facility- I really have nothing negative at all to say about the tour. The only reason we decided against this facility was because of the location. If my mom needed memory care in the future, we would for sure move her here.

The quality of the care could be better at times but we do understand the staffing is short - they are all still very friendly. We really like this location and the price is very reasonable for our family compared to other communities we had checked out. The staff that do work there are very friendly and very helpful.

Everyone is EXTREMELY helpful, no one is ever too busy not to talk to me or my family. Everyone has a smile on their face and in great moods all the time. Unfortunately my sister needed a higher level of care. I'm hoping once she gets better she will definitely consider returning back to the Arbors. [name removed]has been outstanding with being helpful and caring. She takes great pride in making sure the residents are doing well whether they are inside or outside the community. [name removed] shows compassion with making sure the residents are getting the best care. She's on top on her game in wellness. She is the best. I would recommended any loved one or friends to the Arbors at Westbury!

They have plenty of activities provided for the residents who live there, there is always something to do. I would definitely recommend The Arbors at Westbury to others.

The interaction with the staff has been fantastic. My loved one says the food is good. The value for the money is excellent. The overall management is fantastic, and they made my loved one comfortable. [name removed]was wonderful and a saint, and knew exactly what the family needed.

We chose The Arbors because when I went to visit I was very happy with both the people who worked there and the happiness of the residents living there. I also liked the all inclusive fee, it is much easier to plan and budget and not have to worry about extra add on fees. The case worker has been really helpful and accommodating trying to strike the right balance between what the residents want and what is best. It is also very conveniently located as well which is a plus. All in all there are just a lot of good things to say about The Arbors. It is a hard decision to make and a hard thing to do, but they are doing a great job and I would absolutely recommend this facility to others.

I have met a lot of nice people including the workers. Although I miss my husband who is no longer here, I do have a lot of great friends and family who come and visit me everyday. I play Rumi here and every Tuesday I go out to dinner with my friends and play also.

I would recommend anyone to visit the arbors, you will fall in love. Awesome staff and other residents who live here. I enjoy living here. The food is amazing, and the chef and his crews always make meals great.

My name is [name removed]. I have been leaving at the arbors for almost 2 years and although I rather be home because there is no place like home. I enjoy living at the arbors. I’ve made many friends. Having my cat with me makes me happy. The staff is wonderful. I enjoy playing rummikub 7 nights a week and if there was 8 days I would play it. I also play bingo every night as well. I excercise every morning with recreation team. I enjoy the trips, and games we play. Housekeeping keep my room very clean. Wellness is so kind and helpful. I love living at the arbors and I wouldn’t move if I had to ever. Being around outgoing friendly staff and residents really make my day.

Our family had an in person tour and the lady who took us around and showed us the facility was excellent. We have nothing bad to say about The Arbors, they were very friendly to all of the potential clients, it would of been our first choice but just do to our loved ones health they were not able to accept her.

I LOVE Arbors at Hauppauge. They are welcoming to all races and nationalities. My mother is from Jamaica, West Indies and she feels so comfortable there. She moved in [date removed]. She loves it there - my mind is at ease. I know she is eating, she is not lonely and she participates in the daily activities. I can't say enough about [name removed], the Entertainment Coordinator - she is always planning fun events for the residents- ex. Hawaiian Luau, a Carnival, Mother's Day Tea, etc., etc.. I love [name removed] who works there - he runs the games like BINGO, Jeopardy. He is so patient and cordial with the residents- they adore him. I love the Members of the Wellness Team- I know my mother is in good hands with them to receive her medication properly. My [age removed] year old mom worked very hard as a registered nurse in extremely busy hospitals in Brooklyn NY. She rarely took time for herself or went on vacations. I am so glad we have found a place for her to enjoy her later years. Sincerely Written by [name removed] - daughter of [name removed] - resident of Arbors of Hauppauge.

The staff here is wonderful very accommodating and overall just wonderful.