Arcadia Management

Our experience interacting with the staff at The Arbors was extremely positive and exceptional. Each and every person we encountered was friendly and helpful. We were pleased with the services offered and the facility is clean and welcoming. We would highly recommend The Arbors to anyone looking for this type of assistance for their loved one.

The care given to residents in the Safecare Unit at Arbors East Islandia NY is exceptional. The staff in this Unit are professional and caring. In the Wellness Center, Supervisor [name removed], [name removed],and [name removed] are very thorough with health related care of the residents. They take time to give an understandable explanation of any necessary treatment options. They work alongside the assigned Physicians to provide the best care.

The sales, case management and medical departments have been a pleasure to work with. My parents are very happy with the move. The meals have been excellent and the in room care has been all we could ask for.

Exceptional experience. From the first time visiting, to the move in process, to living here. The staff is great. They are very great at responding to any issues or requests in a prompt manner. Couldn't have asked for a better place for my mom!

My dad has been at The Arbors in Westbury for almost three years now. We have been so happy with our choice, as we were initially hesitant at putting him in assisted living. The staff is incredibly compassionate and caring. The social worker [name removed] and the wellness staff are always available to answer questions or concerns we have.. We know we made the right choice, and our mind is at ease knowing he in such a great place. I highly recommend The Arbors if a parent or loved one is entering this stage of life.

Amazing community with a great staff. They treat everyone that walks through the door as family. My mom is not ready yet but when she is, I already know where I’m placing, which is here!! I highly recommend it

When I visited The Arbors Westbury, I walked into a great homey feeling at this intimate community. The activities room had residents playing Balloon volleyball in their chairs with a big balloon and smiles were on their faces so that made me feel great. The dining room had a variety of food on the menu and all meals are served by a waitress/waiter. The community was recently renovated so everything was clean and fresh. It was updated with a farmhouse decor making a cozy feeling. This was the best community that I toured in my search for mom.

I came to tour and knew nothing about assisted living. it was not what I expected. I would move in. In my mind I thought that it would be dark and medical like. This community is bright and lively. Everyone answered my questions and really helped me with my decision. The Executive Director and sales team took time to explain the differences between the other communities and theirs.

Dad is happy to be around men in the community and not just woman. They have a lot of veterans and do a vet's chat. Dad is overall happy. The aid's take good care of him and I feel safe knowing he is being taken care of...

This building had so much gone on when I visited. The residents were going on a bus trip, there were people throughout the building. Other places I have visited did not have anyone around. The building felt very alive.

Love how active my mom is in this community. The staff is always encouraging her to join any activities they have going on. She loves the social hour they have and she loves bingo. Would recommended to those looking for a fun, caring, and clean community. They are also great with communication.

When you walk in you are greeted just like you are part of a family. The staff is friendly and helpful. Everyone makes your loved one feel like they are loved. The building looks beautiful and whoever picked out the decor did a great job.

The Arbors at Hauppauge was a 5 across the board .We will be using your services again in the near future. We were very pleased with everything. We would definitely recommend this community to other families.

My mom is currently a resident at The Arbors at Islandia West in the transitions community and the care and oversight is very good. It is a small unit, which is good for patients with dementia. They keep the residents all very engaged from the morning to the evening. I would recommend The Arbors at Islandia to other family members if they are considering Assisted Living with dementia care, but not as strict as a safe care unit. The residents have the autonomy to move about, but they are in a secured environment.

I would say I couldn't have picked a better place. I picked this place because my mother was very happy with the staff.

Overall, the care is much better at the Arbors. Her room is bigger, the people are friendlier, and they take care of all her needs promptly. She is much happier.

My mom is thriving and every time I visit her she's smiling. We picked this community because of the price and location.

I would give 5 for all of them - They have a very caring staff and the director of the safe care area is fantastic. Assisted living in general is very expensive. This facility is priced more reasonably and yet does not seem to skimp on care. We were looking for respite care for 2 weeks. They Arbors had a month minimum for their policy, but they were able to make an exception for us. I absolutely recommend The Arbors at Islandia - East and West to others looking for care for their loved ones.

My motherinlaw [name removed] was a resident here for about 4 years. They treated her wonderful. The place is beautiful. The care she received was great. They have enjoyable activities each day. And the residents look forward to them. The staff is very caring. Mom's medications were always on time. There are many sitting areas you can enjoy with your resident. The lobby is so nice and relaxing to sit with your loved one. I would and have recommended The Arbors very highly..? I thank them very much for making moms stay there so comfortable.

We toured The Arbors at Bohemia when searching for an Assisted Living facility for our loved one. This facility was beautiful. The cleanliness and friendliness were great. However, they did not have a Memory Care Unit, which is something we were looking for as a future need for our loved one.