Arcadia Management

Overall, the care is much better at the Arbors. Her room is bigger, the people are friendlier, and they take care of all her needs promptly. She is much happier.

My mom is thriving and every time I visit her she's smiling. We picked this community because of the price and location.

I would give 5 for all of them - They have a very caring staff and the director of the safe care area is fantastic. Assisted living in general is very expensive. This facility is priced more reasonably and yet does not seem to skimp on care. We were looking for respite care for 2 weeks. They Arbors had a month minimum for their policy, but they were able to make an exception for us. I absolutely recommend The Arbors at Islandia - East and West to others looking for care for their loved ones.

My motherinlaw [name removed] was a resident here for about 4 years. They treated her wonderful. The place is beautiful. The care she received was great. They have enjoyable activities each day. And the residents look forward to them. The staff is very caring. Mom's medications were always on time. There are many sitting areas you can enjoy with your resident. The lobby is so nice and relaxing to sit with your loved one. I would and have recommended The Arbors very highly..? I thank them very much for making moms stay there so comfortable.

We toured The Arbors at Bohemia when searching for an Assisted Living facility for our loved one. This facility was beautiful. The cleanliness and friendliness were great. However, they did not have a Memory Care Unit, which is something we were looking for as a future need for our loved one.

My loved one is currently a resident at The Arbors at Islandia and it's been great. This facility is a beautiful place with caring people dealing with all sorts of personalities. One big thing is that it's all inclusive and also has Memory Care. My loved one is showing signs of dementia. I will not have to move her to a new place when she worsens. She tells me all the time how nice and clean the place is. She is a very picky eater, but is now eating 3 meals a day. This is coming from a woman that doesn't want to be there, but wants to go back to her house.

I would have to rate the Arbors a five on all of these, except for quality of care. I would give it a four only because they've had a change of personnel, and perhaps they need some time to catch up or train the new folks to their ways. I visit just about every day so I observe a lot and I am very happy with The Arbors all in all. The pay one price is a big plus other places would charge for any extra service. They provided such as medication. At the Arbors that services included. The activities and the vendors that they have come in for entertainment is amazing as well. I recommend them to all my friends who have parents that are getting up there in age my mom happens to be in the memory care unit, but there are other units for people that need assistance and can't live alone.

Me and my husband was here for a 30day trial and ended up loving the place. I love my room it’s so spacious. I love the residents. I’m happy being here. I am now a permanent resident and I couldn’t be more happy.

My dad and I were impressed with the Arbors as soon as we came in the door for the first time. He’s now living there and tells me often and nice it is to see the owner, [name removed]. I strongly recommend this place!

My mother had a brief stay at The Arbors at Bohemia and everything at this facility was great. It was a great experience for her here at this facility. I would recommend this facility to family and friends.

The facility is very warm and inviting, like home. The staff is always ready to help and partake in activities. When my Mother is out she says she can't wait to go "home " which is a comforting thing for me to hear.

So far, so good. There has been no issues. It's been good communication with the staff, and they're doing a good job with my mom. I would recommend to other families.

We have had a great experience with The Arbors of Bohemia. The care services provided by the staff have been wonderful for my loved one. This puts the family at easy. If I had to recommend an item for improvement, it would be to communicate the financial side better to the families during the tour, move-in, and the duration the loved one is in the community.

My loved one was here a short period of time. The staff was excellent.[names removed] were both extremely helpful. I would definitely recommend the Arbors. The facility was clean, staff friendly and care when needed was always available.

It felt warm and inviting, staff smiling and laughing with residents. I want to feel comfortable and excepted when I come to visit. The residents look clean and cared for. Outside of building need’s flowers when spring comes

I have toured many communities for families and Arbors Westbury is truly one of my favorites. It has such a warm feeling of home from the moment you enter the community. The staff always has a smile on their face and is there to help with whatever the need may be. They have some of the best recreational activity programs I have seen as there is always something to do! And the food is freshly prepared daily by top chefs. I strongly suggest this community for your loved one!

The Arbors in Westbury is the perfect blend of home and hospitality. The community puts the residents needs first from the care given by the wellness staff, the entertainment provided by recreation and the support of case management. The Arbors in Westbury separates itself from the competition by creating a home like atmosphere that other communities cannot duplicate. 5 stars! As an outside therapy provider I consider it a privilege to work alongside a great staff and friendly residents.

I love living at the arbors. The activities is very good. Friday games with [name removed] is definitely what I look forward to. I love the scenery rides. I love how the staff train in different departments to help out. I love to socialize while going on outings for trips. The staff here is very nice. [name removed], [name removed], [name removed]and [name removed]. All the staff is nice to me that's why I'm very nice to them. I love dancing and singing. Pet therapy makes me feel very comfortable. The dining staff is amazing to me and my tablemates. We laugh and talk a lot at the table. I love my roommate we are very good to each other. I love baking with [name removed]and [name removed]. I love to help out a lot here in the community with other residents and recreation. My primary Doctor [name removed]is very good, and see stays connected with my outside physicians. I love so much about the arbors, and I love being here. My room just got renovated and I love it although my bathroom is a little small. My room is awesome.

Each staff knows the residents well. From the moment you enter the community the staff know and understands the needs of the residents. The care staff provide great care and go above and beyond for each resident.

They did a lot of things well little things like bring a little basket into the room by the sink and the soap dish by housekeeping, made a feel welcome, right away. Sunday service and Wednesday rosary helped a lot.