
1515 Veterans Memorial Hwy, Islandia, NY 11749
The Arbors is a great place. My mom loves it there. The staff is awesome and very attentive. We are in the process of having my uncle move there also.
The Arbors at Islandia East & Islandia West - SafeCare Neighborhood for the memory-impaired- Transitions Neighborhood for those who feel more comfortable in a smaller intimate environment- Spacious sun filled accommodations with balconies- Extraordinary restaurant-style farm to table meals...
1065 Smithtown Ave, Bohemia, NY 11716
I found everyone super easy to talk and super easy to deal with. The two I dealt with most were [name removed] and [name removed] and they were ready with answers and follow up on everything. Overall though...
The Arbors at Bohemia• Nestled on 5 acres in a residential setting.• Warm, compassionate team members• Single level setting; no elevators or stairs to climb• Comfortable décor helps residents feel right at homeOur mission at The Arbors Assisted Living is to enhance the quality of life by...
1740 Express Dr S, Hauppauge, NY 11788
They were great ; 1 thing that caused concern and I was stressed about: They just need to make sure upon admission that they understand the different medical coverages accepted when a person relocates into...
The Arbors at Hauppauge- Beautiful courtyard with colorful gardens and walking path- Conveniently located in the heart of Long Island with easy access to the LIE- Very active and engaging recreation program- Warm, compassionate well-trained staffOur mission at The Arbors Assisted Living is to...
45 Jericho Turnpike, Jericho, NY 11753
We are unable to comment on the meals and dining, we know nothing about it as our loved one was not there long enough. Reasonable rate- didn't need the amenities that came with the more expensive places
The Arbors at Westbury- Active and engaging recreation program, providing purposeful and meaningful programs for our residents.- Warm, compassionate, & well-trained team members who are passionate about providing excellent care to our residents- Conveniently located in the heart of Nassau...
Review Score
510 reviewsOut of 10
5 star
58%
4 star
26%
3 star
8%
2 star
5%
1 star
6%
A Place for Mom has scored Arcadia Management with 8.7 out of 10 using our proprietary review score based on 73 reviews in the last 2 years. Over all time, Arcadia Management has 510 reviews with an average "overall experience" of 4.2 out of 5.
The staff here were very friendly and did a great job with our tour. We were shown around the community and the staff answered all our questions. This is a very nice community and would be able to accommodate my mom.
3
3
3
The Arbors at Islandia - East and West in Islandia, NY
4.2
(216 reviews)
The staff did a very nice tour here and they showed us all around and answered all our questions. The thing was that my mom was not interested in staying over night so she did not think that this was a good fit.
3
3
3
The Arbors at Hauppauge in Hauppauge, NY
4.1
(108 reviews)
The Arbors at Bohemia is a nice place that my mom is settling into nicely. The food is okay, not the quality that my mom is used to. The staff is friendly and caring to my mom's needs. There are plenty of activities that the staff encourages the residents to participate if they wish to. They also offer transportation for shopping excursions. I was under the impression that my mom was going to have a private room, she actually shares a room and my mom doesn't seem to mind. The community is located conveniently close to me. I would recommend this community to others.
3
3
3
3
3
The Arbors at Bohemia in Bohemia, NY
4.6
(76 reviews)
Plusses: bigger rooms, allinclusive price, meal very good. Mom got spinage, artt teacher [Removed] twice a week, rec director has art degree Neg's: not as elegant. Moms drapes won't fit. Window overlooked hwy. no sleepovers , Residents appeared less active. No pool Less living areas like movies and art room
3
3
3
The Arbors at Islandia - East and West in Islandia, NY
4.2
(216 reviews)
This is a nice community, and my tour of went well. The community was well-kept from what I saw. The staff was kind to family, and myself. The experience went well overall, but it wasn't the community for my father.
3
3
3
The Arbors at Islandia - East and West in Islandia, NY
4.2
(216 reviews)
For the most part everything is going pretty well for my mother here at this community. They are caring for her and her needs very well. The community is clean and well-kept. The staff have been very friendly and nice. They do a have a nice variety of activities for the residents to participate in. They also have nice outings outside the community. We are having some roommate issues, but hopefully we can get the resolved. It is a very nice community, and I would recommend it.
3
3
3
3
3
The Arbors at Islandia - East and West in Islandia, NY
4.2
(216 reviews)
My father has lived at The Arbors in Bohemia for a year now. He's very unhappy with the food. I understand taste is subjective, but it's not hot when he gets it, and that's not subjective. I've complained about it, but I've been brushed off. Today, for the second time, there has been an outing scheduled and then canceled at the last minute. The reason they gave is because the "chaperone" had a meeting to attend. This is very disappointing to residents who are looking forward to some time out. It sends a message that the people in charge don't really care about the residents - their meetings are more important than their commitment to the residents. The Arbors is concierge, so you get a lot of services with no extra charge. But sometimes I think the services are sub-par. Today, I'm just feeling very disappointed with the service provided (or not provided).
3
3
3
3
3
The Arbors at Bohemia in Bohemia, NY
4.6
(76 reviews)
Our experience with the community was a short one due the fact that my father ended up needing more care then they were able to offer. It didn't work well for us here, there were some good thing and bad things about this place. The staff was great and did all they can for us, but we did have to move him to a better place. The community is a good place with great activities and I would say this a good place for the right person.
3
3
3
3
3
The Arbors at Islandia - East and West in Islandia, NY
4.2
(216 reviews)
The Arbors was a little run down on the Assisted Living Side. However, they are in the middle of renovations on the memory care side. It was clean and well maintained on the memory side. However, the residents did not seem very active. NOt a place for my mom.
3
3
3
The Arbors at Islandia - East and West in Islandia, NY
4.2
(216 reviews)
It's been somewhat of a mixed experience so far. It's a nice enough looking place, and the staff seem friendly, but my loved one has had a few complaints. She says they're very strict about meal times, and that if she arrives even a few minutes early they make her get up and leave the dining room until they are ready. She also has had a problem with ants in her room, which it has taken them a while to resolve.
3
3
3
3
3
The Arbors at Westbury in Jericho, NY
4.0
(110 reviews)
The Arbors bohemia is looks beautiful, smells clean, but there is not enough staff in the wellness area. There should always be someone in the wellness office to answer the phone and talk to relatives and they seem very light on staff in this very important area. They lock the door to the wellness office at times to give out meds and there just doesn't seem to be enough staff to go around to all the clients that need care. They also seem to need more than 2 different doctors that come in to treat the patients. There is a lot of paperwork in that area and it seems they need to hire more people so they could be better organized.
5
4
2.5
4
3
The Arbors at Bohemia in Bohemia, NY
4.6
(76 reviews)
It's ok, but when they had say that they will have him ready by a certain time, they don't. When I changed from one to the next room and we were cleaning out the closets and gathering his stuff, there were dirty diapers under the sink. Whenevery I bring up an issue to someone, I keep getting the answer that it's not their department. I thought they were shadowing him and this doesn't seem to be the case, at least as far as I can tell. The residents seem to complain that the food stinks, it sucks. There is a choice of two things. The chicken is very dry. One time their choice was sardines or macaroni and cheese. They had dogs come in, and bingo, and old movies at night, but when I went in at 7:30 one evening there was nothing going on but old movies. They do have outings sometimes. The staff is friendly, the ones who clean the room and the ones who doing the activites and the receptionists. The reason we did take this is because they didn't serve alcohol.
3
3
3
3
3
The Arbors at Westbury in Jericho, NY
4.0
(110 reviews)
The Arbors at Islandia-East also was very nice. All inclusive.
3
3
3
The Arbors at Islandia - East and West in Islandia, NY
4.2
(216 reviews)
Mom moved in for a week to week respite. Like it alot so she decided to stay on permanently. Recently there have been a few problems with her prescriptions, a drafty window and a leak in her ceiling which has caused her a bit of concern.
3
3
3
The Arbors at Islandia - East and West in Islandia, NY
4.2
(216 reviews)
Nice..fair choice. meds at meals. two seatings for meals. pendent from outside company
3
3
3
The Arbors at Islandia - East and West in Islandia, NY
4.2
(216 reviews)
Great place but not as nice as when we last visited. Costs went up but I don't think mom would like it
3
3
3
The Arbors at Islandia - East and West in Islandia, NY
4.2
(216 reviews)
very clean, no odors staff very friendly not too much outdoor space good on nurtrition felt safe very ood personal care 30 day moveout time and every 90 day review felt good about trusting my instincts.
3
3
3
The Arbors at Hauppauge in Hauppauge, NY
4.1
(108 reviews)
Like Atria S Setauket, very lovely staff. LIked the studios, but would have liked a bit more light; Do like the location of dining room. Like the "porch." Would like the common park area to be away from the noise of the LIE. Might be hard for those who are already hard of hearing to converse. Like the range of activities. All parts of the facility were being used from the common area to the beauty parlor, to the movie room. Was a little disturbed by all the people in the common area asleep. Did like the impromptu tissue paper flower making.
3
3
3
The Arbors at Islandia - East and West in Islandia, NY
4.2
(216 reviews)
My concern was the elevator. At the time of my visit, residents were waiting on line for the elevator. I beleive maint or housekeeping was involved with the elevator. There should be a designated elevator for maint and h/keeping. A safty issue....
3
3
3
The Arbors at Hauppauge in Hauppauge, NY
4.1
(108 reviews)
The facility was very nice. The residents were much more limited in their mobility than my parents. I did not feel this was the right place.
3
3
3
The Arbors at Islandia - East and West in Islandia, NY
4.2
(216 reviews)
There are 4 total Arcadia Management Facilities.
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