Arcadia Management

The caring, attentive staff at The Arbors makes this facility a standout among assisted living facilities. I have had the pleasure of interacting with the employees of The Arbors on numerous occasions. Each time Nancy, Meghan and Howard have been stand outs in their field. The setting is clean ,bright and updated with a huge amount of daily activities. Each day there is bus trip that residents can participate in that takes them out of the community as well. I believe that the staff makes or breaks an assisted living facility and this one is a winner.

We toured this community when we were looking into care options for a loved one. Overall I thought this place looked very nice! The community itself was clean and well kept, and the staff all seemed very friendly. We liked all of The Arbors communities, and actually ended selecting one for our loved one! This place is very nice overall, and definitely worth a look if you are looking into care options for a loved one in the area!

We toured this community when we were looking into care options for a loved one. Overall I thought this place looked very nice! The community itself was clean and well kept, and the staff all seemed very friendly. We liked all of The Arbors communities, and actually ended selecting one for our loved one! This place is very nice overall, and definitely worth a look if you are looking into care options for a loved one in the area!

My mother was here for 6 months before she was hospitalized and moved on to hospice care. The staff is caring and will encourage residents to participate in activities and be involved and will get resident out of their room if necessary. The rooms are large enough to navigate with a walker if needed. Menus were varied and not repetitive. Nutrition will work with residents for any dietary or medical problems. The decor was lovely and security acceptable. Doctors were there a few days a week. Laundry was nicely done and there were no losses or mix ups. When the time comes, I wouldn't mind being a resident as I found The Arbors to be warm and welcoming!

They are clean and the staff is friendly. There have been a few complaints about the food, the way it's cooked. They are very good in communicating with us, and taking care of my dad, they have been very accommodating, and responsive to us. We liked the location, we liked the one story building and the nice grounds. They didn't have a lot of smoke and mirrors.

Very friendly people working there. Extremely clean. Food is very good. No high definition TV service available. Could use another beautician. Wellness Center needs reminders.

This was my first experience trying to find a new home for Mom. The Arbors At Hauppauge were wonderful. Megan was helpful, supportive and gave us such a warm welcome during our visit. The food was delicious and the atmosphere was very friendly with the other residents. It is a place you could call home. Thank you all for everything.

The facility itself is very nice, it always looks well kept and clean. The people in management as well as all the caregivers have been friendly and easy to work with. It has been a very pleasant experience working with them, both for us as the family and for my loved one who is staying here.

We toured this location when we were looking into options for my loved one. Everything here was very nice! It looked very clean, the food was good, and the staff were all very friendly. The only problem I had with it was that it was a very large community, there would have been too much walking for my loved one to mange comfortably. It would be too long a walk from the rooms to the areas where they have meals and activities.

They are good for recreation. Their wellness department is not as good, I would have to beg them to shave her and they wouldn't cut her nails. The Arbors was good if you don't need any help. Karen who does recreation here, she is the best! I've heard people complain about the food but some people will complain about anything. If you are fairly self sufficient this is the place to be. We loved it!

A lot of activities going on, my mother needed more care than they could provide but it was a very nice community. They had a lot going on.

They pay attention to detail. They do seem to have a lot of activities and they follow up to see that people do participate. I had looked at another community and I chose this one because it was clean and all inclusive. Keep getting the people more involved and address any issue or complaint at all would be my only suggestion. My dad sat with some people at dinner and one guy who wasn't very nice, but he didn't want to say anything. This community also seemed brighter and more upbeat.

Several days before my mother-in-law was going to move in she passed away, but they were wonderful to us. My mother-in-law would have signed up for a painting group and there was a singing group that she was interested in, there would have been a lot for her to do and she was excited about it. It's a great place, it's a great value, it was close to our home, it was just the right fit. It was sort of low key as well, more all inclusive than others (they also had veterans discounts). She went on a lenghty ttour of The Arbors and fell in love with it right away.

Took a little while for him to adjust and he still getting used to it but the facility and the staff is very nice. I would recommend it. There maybe a little fancier places I went to, put for the price it everything my father needs. There are plenty of activities both in the facility and out. But what I really like about it is that it is all inclusive as the level of my dads needs go up the price stays the same. Those fancier places the price right now is about the same but he really needs very little assistance. With the other places anytime my dad would require more help the price would increase every time. And each increase was quite a bit of money.

We chose The Arbors at Bohemia because of the modern look. Cleanliness. Value for cost. Activities. Once they "sell" you on the place, you fall off the radar. There are not enough aides. They are understaffed.

There are ways for the residents to connect with other residents to socialize. Most of the help is wonderful. Unfortunately they are overworked and understaffed

The staff, especially those involved with activities, is exceptional. They make an effort to get the residents involved and build personal relationships with them. It made a world of difference with acclimating to a new environment. I can't speak to the care management because I don't have first hand knowledge of them but everyone I've come across has been friendly and goes over and above to help.

Everyone seemed to enjoy being there and the staff were great. Yes, we would recommend this community to other families.

The residence are more active than some of the other places. It is newly renovated, and the food is very good. Yes, we would recommend this community to other families who may need a place for their loved ones.

After visiting a number of Assisted Living facilities My choice was The Arbors East in Islandia. I’ve been asked, “ What helped me make the decision?”. I would like to say it is a very difficult decision to make for anyone, but specially my 100+ year old mom whose mind is good, but body is changing. The Arbors East is welcoming from the start. All employees are hands on, knowing individuals names and needs. If one is “social” and wants to participate in activities, they are available. Time spent in your room is doable with staff members checking in or inviting one to a soon-to-be activity. Mom will say the food is good and plentiful. Mom’s room is comfortable. When checking other Assisted Living facilities there were additional charges for a number of items (cable, additional medications, telephone…). Most items are included. Fingers crossed that mom continues to thrive here.