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9.2
Review Score
1515 Veterans Memorial Hwy, Islandia, NY 11749
It has been a wonderful experience from start to finish. Everyone from the sales team to administration to the care specialists are all really wonderful. I feel very comfortable with my dad being there and I...
The Arbors at Islandia East & Islandia West - SafeCare Neighborhood for the memory-impaired- Transitions Neighborhood for those who feel more comfortable in a smaller intimate environment- Spacious sun filled accommodations with balconies- Extraordinary restaurant-style farm to table meals...
1065 Smithtown Ave, Bohemia, NY 11716
We chose The Arbors at Bohemia because of the modern look. Cleanliness. Value for cost. Activities. Once they "sell" you on the place, you fall off the radar. There are not enough aides. They are...
The Arbors at Bohemia• Nestled on 5 acres in a residential setting.• Warm, compassionate team members• Single level setting; no elevators or stairs to climb• Comfortable décor helps residents feel right at homeOur mission at The Arbors Assisted Living is to enhance the quality of life by...
1740 Express Dr S, Hauppauge, NY 11788
Everything was great! The facility/staff were friendly, looked after the needs of the residents, knew the family when visiting.
The Arbors at Hauppauge- Beautiful courtyard with colorful gardens and walking path- Conveniently located in the heart of Long Island with easy access to the LIE- Very active and engaging recreation program- Warm, compassionate well-trained staffOur mission at The Arbors Assisted Living is to...
45 Jericho Turnpike, Jericho, NY 11753
The staff, especially those involved with activities, is exceptional. They make an effort to get the residents involved and build personal relationships with them. It made a world of difference with...
The Arbors at Westbury- Active and engaging recreation program, providing purposeful and meaningful programs for our residents.- Warm, compassionate, & well-trained team members who are passionate about providing excellent care to our residents- Conveniently located in the heart of Nassau...
Review Score
491 reviewsOut of 10
5 star
58%
4 star
27%
3 star
8%
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A Place for Mom has scored Arcadia Management with 9.2 out of 10 using our proprietary review score based on 85 reviews in the last 2 years. Over all time, Arcadia Management has 491 reviews with an average "overall experience" of 4.3 out of 5.
When we found the Arbors at Bohemia are were relieved. Mom could afford a shared room. It's one-level. Her roommate was lovely. They ate at different seatings and coexisted quite nicely for the few years they were together. My biggest praise is for [Removed], the Activities Director. She is warm and patient and very very busy with 'her' residents. ALWAYS thinking of new ways to engage. [Removed] is one of Mom's favorites as well as Carmen...and a few names that escape me (sorry!). Departments from reception to business to wellness have all been, if not perfect ~ really good! Please understand it is nobody's first choice to move into an assisted living. It will be an adjustment that takes some time. Giving up driving, homes, independence are terribly difficult issues.
5
4.5
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4.5
The Arbors at Bohemia in Bohemia, NY
4.6
(73 reviews)
My mom spent a few months at The Arbors in Islandia. Our family cannot thank the staff enough for the outpouring of compassion they extended to us from the first moment we inquired. The staff and administration are true professionals. We highly recommend the Arbors for your loved one
4
4.5
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4
The Arbors at Islandia - East and West in Islandia, NY
4.2
(207 reviews)
The living spaces and common areas are clean and comfortable and routine care is obvious. My mother has been pleased with menu and meals. The staff is friendly and they do exhibit patience and tolerance toward my less than patient mother. The care is consistent from what I have observed, with physician visits, routine medicine distribution and personable attention to residents. Residents are encouraged to interact and are helped to be tolerant of the many different personalities that exist in that environment. I have observed engaging and thought provoking activities. In house activities keep residents busy throughout the day and organized trips off site are frequent. It has been a rejuvenating experience for my mother and a relief for me.
4
4
4
4
4
The Arbors at Islandia - East and West in Islandia, NY
4.2
(207 reviews)
My mom seems very happy at the Arbors. She says she is always busy and has made many friends. She is kept active and enjoys going out to lunch with some of the staff from time to time. I feel comfortable knowing she is happy. She also met a gentleman friend who is a veteran and is very happy having him asa companion.
5
5
5
5
5
The Arbors at Islandia - East and West in Islandia, NY
4.2
(207 reviews)
Mom is ok with the food. Mom seems to be more outgoing and interacting more. She does enjoy a few of the activities offered. They do offer a few different activities on the east side and mom is able to go over and participate in some of them. The staff is accommodating. Mom is on the west side and the building has a friendly layout for residents with memory issues. Everything is in a loop and on the same floor. I would recommend this community.
4.5
4.5
4.5
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4.5
The Arbors at Islandia - East and West in Islandia, NY
4.2
(207 reviews)
My Mom has been there for one month. The welcome and warm attitude of the staff has been been very comforting to our family. In addition to the staff the residents all seem very happy which to us says alot about the quality of service. Thank you for making this transition more helpful.
4.5
4.5
4.5
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4.5
The Arbors at Bohemia in Bohemia, NY
4.6
(73 reviews)
I thought this place was one of the best I had seen out of all the different tours I had taken for my father. The staff have done a great job at making sure he comfortable and his needs are accommodated in his new living environment. I am very impressed with the overall experience and would defiantly recommend this place to anyone interested.
4.5
4.5
4.5
4.5
4.5
The Arbors at Hauppauge in Hauppauge, NY
4.2
(105 reviews)
When it becomes clear that your loved one can no longer live independently it can be an overwhelming experience. My search for an Assisted Living Residence began with A Place for Mom and their courteous, and helpful assistance. They guided me through the process of choosing a residence best suited to the needs of my Mom and myself. The first place I visited was The Arbors at Islandia-West. Upon arrival, I noted the "bed and breakfast" feel of the residence. It was here that I was provided with all the information I needed to make an informed decision with compassion and understanding of the emotions that go along with leaving your loved one in the care of others. I visited and investigated several other adult residences in my area, but was continually drawn back to The Arbors at Islandia-West. I knew deep down inside from the beginning it was the best fit for my Mom. My Mom became a resident at The Arbors at Islandia -West in January of 2015! The residence itself is very well maintained. I have found the entire staff at The Arbors-West is friendly, patient, kind and attentive towards it's residents. The Doctors that provide their services are very good and make themselves available to any questions or concerns about the care of your loved one. I am certain my Mom is safe in their care. My Mom is very happy at The Arbors at Islandia-West and participates in many of the activities they have to offer. After all, her happiness is all that matters!
4.5
4.5
4.5
4.5
4.5
The Arbors at Islandia - East and West in Islandia, NY
4.2
(207 reviews)
Finally came to the conclusion that my mother needed Assisted Living care. She will be 90 in September. Incident took place two weeks ago today that made me realize she needed to be in a better place. Went to The Arbors in Bohemia, only 10 minutes from my home. Met with Melissa who met with me for about an hour and a half. We discussed my mother's situation and she showed me a room that I felt would be perfect for her. Luckily there was a resident at the site who my Mom knew and Melissa and I arranged to have my mother have lunch with her the next day. My mother was impressed with the facility but thought she did not need to go there. We had a discussion that afternoon and she agreed to go. Made the final arrangement a few days later and my mother moved in a week ago. It has been a tough week but the staff has made the transition as easy as possible. Everyone and I mean everyone from Melissa, to Cindy and all concerned (receptionist, recreation and wellness division, housekeepers and maintenance personnel) have been so nice to her and me. She is still in the period of adjustment but is eating better and beginning to socialize with the other residents. Many more obstacles to go for her and myself, but thanks to The Arbors, life it beginning to get a bit easier again.
4.5
5
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5
4.5
The Arbors at Bohemia in Bohemia, NY
4.6
(73 reviews)
We originally took my dad on a respite basis for two weeks. At the end of the 2 weeks, we picked him up. By the end of the evening, he wanted to go back to live there on a permanent basis. He loved it there! He made great friends and he missed them. He enjoyed the activities there. We moved him in a week later and is having a great experience and is happy. I visited several assisted living facilities in different locations (not all were The Arbors), but found this location to be the best fit for my dad. We also like the all inclusive pricing and the ratio of men to women was much greater at this location than others. Also a greater population of italian speaking people. We made the right choice for him.
5
5
4.5
4.5
4.5
The Arbors at Westbury in Jericho, NY
4.1
(106 reviews)
The caring, attentive staff at The Arbors makes this facility a standout among assisted living facilities. I have had the pleasure of interacting with the employees of The Arbors on numerous occasions. Each time Nancy, Meghan and Howard have been stand outs in their field. The setting is clean ,bright and updated with a huge amount of daily activities. Each day there is bus trip that residents can participate in that takes them out of the community as well. I believe that the staff makes or breaks an assisted living facility and this one is a winner.
4.5
4.5
4.5
4.5
4.5
The Arbors at Hauppauge in Hauppauge, NY
4.2
(105 reviews)
We toured this community when we were looking into care options for a loved one. Overall I thought this place looked very nice! The community itself was clean and well kept, and the staff all seemed very friendly. We liked all of The Arbors communities, and actually ended selecting one for our loved one! This place is very nice overall, and definitely worth a look if you are looking into care options for a loved one in the area!
4.5
4.5
4.5
4.5
4.5
The Arbors at Islandia - East and West in Islandia, NY
4.2
(207 reviews)
We toured this community when we were looking into care options for a loved one. Overall I thought this place looked very nice! The community itself was clean and well kept, and the staff all seemed very friendly. We liked all of The Arbors communities, and actually ended selecting one for our loved one! This place is very nice overall, and definitely worth a look if you are looking into care options for a loved one in the area!
4.5
4.5
4.5
4.5
4.5
The Arbors at Hauppauge in Hauppauge, NY
4.2
(105 reviews)
My mother was here for 6 months before she was hospitalized and moved on to hospice care. The staff is caring and will encourage residents to participate in activities and be involved and will get resident out of their room if necessary. The rooms are large enough to navigate with a walker if needed. Menus were varied and not repetitive. Nutrition will work with residents for any dietary or medical problems. The decor was lovely and security acceptable. Doctors were there a few days a week. Laundry was nicely done and there were no losses or mix ups. When the time comes, I wouldn't mind being a resident as I found The Arbors to be warm and welcoming!
4
4.5
4.5
4.5
4
The Arbors at Bohemia in Bohemia, NY
4.6
(73 reviews)
They are clean and the staff is friendly. There have been a few complaints about the food, the way it's cooked. They are very good in communicating with us, and taking care of my dad, they have been very accommodating, and responsive to us. We liked the location, we liked the one story building and the nice grounds. They didn't have a lot of smoke and mirrors.
4.5
5
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5
The Arbors at Bohemia in Bohemia, NY
4.6
(73 reviews)
Very friendly people working there. Extremely clean. Food is very good. No high definition TV service available. Could use another beautician. Wellness Center needs reminders.
5
5
4.5
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5
The Arbors at Islandia - East and West in Islandia, NY
4.2
(207 reviews)
This was my first experience trying to find a new home for Mom. The Arbors At Hauppauge were wonderful. Megan was helpful, supportive and gave us such a warm welcome during our visit. The food was delicious and the atmosphere was very friendly with the other residents. It is a place you could call home. Thank you all for everything.
5
5
4.5
4.5
4.5
The Arbors at Hauppauge in Hauppauge, NY
4.2
(105 reviews)
The facility itself is very nice, it always looks well kept and clean. The people in management as well as all the caregivers have been friendly and easy to work with. It has been a very pleasant experience working with them, both for us as the family and for my loved one who is staying here.
4.5
4.5
4.5
4.5
4.5
The Arbors at Islandia - East and West in Islandia, NY
4.2
(207 reviews)
We toured this location when we were looking into options for my loved one. Everything here was very nice! It looked very clean, the food was good, and the staff were all very friendly. The only problem I had with it was that it was a very large community, there would have been too much walking for my loved one to mange comfortably. It would be too long a walk from the rooms to the areas where they have meals and activities.
4.5
4.5
4.5
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4.5
The Arbors at Islandia - East and West in Islandia, NY
4.2
(207 reviews)
They are good for recreation. Their wellness department is not as good, I would have to beg them to shave her and they wouldn't cut her nails. The Arbors was good if you don't need any help. Karen who does recreation here, she is the best! I've heard people complain about the food but some people will complain about anything. If you are fairly self sufficient this is the place to be. We loved it!
4.5
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3.5
4.5
4.5
The Arbors at Bohemia in Bohemia, NY
4.6
(73 reviews)
There are 4 total Arcadia Management Facilities.
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