Anthem Memory Care

My husband has been at Autumn Leaves of Glen Ellyn for 9 mos and I am very pleased. At first it was so very hard for me to leave him here (and it still is sometimes!), but the staff, caregivers and others truly make it seem like a big family. They have taken very good care of him, and when I have concerns they are addressed immediately. All of the administration know the residents personally and take part in their care, also. Each month they have a "family dinner" for all, so I have been able to get to know many other of the caregivers. They also have a monthly support group for caregivers, which I attend and appreciate. I would definitely consider Autumn Leaves if you are in need of a good memory care facility.

We're very pleased with how things have gone with Clairy Pointe, they are an excellent memory care facility! The facility itself is a new building, so everything looks beautiful. The people here are all very kind and patient, and great at working with the residents. I love that they encourage my loved one to get out of her room and participate in the activities. I also like that they've got the residents divided into "neighborhoods" of similar levels of care. The only complaint I have is that the number of residents seems to be scaling up faster than their care staff, so they've been stretched a little thin lately. But I'm sure they'll keep themselves staffed appropriately as things go on.

We looked all over Wichita for a community for my mother and Cypress Springs seemed like the right fit for her dementia and all of her needs. We really liked the meaningful moments program they offer.

I really like the furnishings and cleanliness. They have lots of activities during the day to keep the residents busy and active. During the summer months they hane a van to take them on outings such as the Ice cream store and my mom truly enjoys that. The staff is friendly and caring to their residents. When I express a concern they act on it immediately. All in all it is a great place for my mom with dementia.

My father was here and we really liked the place. It was very nice, it was clean, of course, it's brand new - that really helped. The staff was great. We really liked everybody that we dealt with there. I think the only issue that we had is that they were a little short on help on the weekends and possibly in the evenings. I mean, he was never neglected and I'm sure that they're staff will grow as their number of residents grow. So other than that, we really liked the place and I would recommend it and I have recommended it to many people I've talked with.

We really liked it. He wasn't there very long before he passed away. They were easy to work with and we were very impressed with it. I think that they took good care of him. It had a very nice layout. I liked the secured entrance, more than secure front door. It was more like hallways that branched off from a central area than smaller neighborhoods. Overall, it was a good experience.

Savoy Place Memory Care has very a friendly and caring staff. The up keep is very nice and clean. I am very pleased with the place.

The room is the perfect size. The facility is clean, no smells. Caregivers/Nurses are very attentive. The Activity Director is awesome! She does lots of different activities. She even takes them on field trips, i .e., bowling, picnics, Walmart, and walks. They have a hair salon and mom gets her hair washed and set every week. Food seems to be okay, not to my liking but mom never complains. The reason I'm NOT giving it a 5 is because she's always missing something from her laundry. She had some pjs that just showed up after being missing for 3 mos. I have to keep buying her socks. Now one of her pillows from her bed is missing. She is constantly losing her glasses. Sometimes it's her fault & sometimes they forget to give them to her.

At first Porter Place was good, as [name removed] was partially able to listen. First was eating. They told me he was using fork, turned out to be not true I asked for finger food, was told he didn't need. He fell trying to get up at least 5 times and since I was new to this, had to find out for myself there was a wheelchair he could not get out of. Often staff problems with not showing up. Also in watching patients in the activity room. Saw an older lady slide right out of her chair because no one was watching them. Laundry was another problem. His clothes were marked and consistently went missing and had other men's clothing in its place. Luckily there was one aide who took a liking to [name removed]. [name removed]was a godsend! Finally to not drag on, found the director rather hard to talk, and in my opinion. Dismissive of our concerns.

Staff friendly and helpful. Communication can be an issue with upper level staff may not see much and especially not on weekends. Difficult to get through if call main number as they do not have reception. Not a fan of how activities are done. Many things done with T V shows. Prefer live people doing the activities versus having them watch a game show with activities staff. Would like live musicians to come in, not music on TV.

The director and the other administration were wonderful. Very involved and attentive. They were always available for questions or concerns. Nursing was great! Detail oriented and available for questions or concerns. The caregivers were also attentive and encouraged my father to engage in activities. The caregivers really encouraged my dad to stick to a routine which was very important for him. The facility also respected my dad's desire to nap when wanted. The staff would always ask my opinion about these types of things to make sure I was comfortable with my dad's requests. The activities were nice especially the outings and the musical activities. My dad really enjoyed those. The food was not great. However, if residents wanted something other than what was being served, there were other options. The food is where the facility fell short, in my opinion. It wasn't very good. Hopefully the food quality can be improved. My dad's room was always clean and he was dressed and up for grooming daily. The caregivers also made sure that my dad sat with his pals. This was very important to him. During meals and for activities.

I have had trouble getting information from the Director. I've been trying for over a month to get the breakdown of fees from her, submitted multiple requests. The only time I've ever even gotten acknowledgement of the requests is when I happened to be there during office hours and was able to just walk in and ask her.

The facility is clean and the everyday staff are competent and very caring with the residents.

The staff cheerfully engage with the residents. They seem to truly care about the resident's well being & happiness. They kept my mom's room clean and free of tripping hazards. They get acquainted with the likes and dislikes of each individual & cater to their specific needs. Every staff member engages one way or another to the residents. Wonderful care.

For me, there wasn't much time. Literally less than a week to make the decision because of the rapid decline of my father. But honestly, I should have just gone with them after the initial tour/meeting. Even though they were the only place I had toured. Waiting and setting up other appointments to places wasted my time because then I wasn't able to set up the room fully before his check-in day. I had to let go of my idea of perfection because no facility is going to be perfect or how I would want it.

I am disappointed in the initial assessment of my sister. I feel like they assessed her incorrectly then raised the price after she was in the facility. Also, follow up from admin/nursing staff could be better. Follow up with doctors and family is slow and need constant reminders.

If your love one suffers from dementia with agitation and aggressive tendencies then Grace Point is not the facility. I must say they did try.

I've had issues with cleanliness of [name removed] room, but they are doing better. Based on the experience we have had so far, we would recommend this community to other families.

What they could improve on would be to have better activities for the residents, but overall it is a nice place. Yes, we would recommend Grace Point Place to other families based on the experience we have had so far.

Every time I visit my mom, she appears to be well cared for. That is really the most important thing. She is always clean; her room is always clean and they're making sure she gets her medications as prescribed. The staff at Porter Place is doing for my mom all the things I struggled to accomplish while caring for her. The staff has also been responsive to my questions and proactive in communicating whenever there is something I should know. In short, Porter Place Memory Care is proving to be a Place for My Mom.