Anthem Memory Care

For me, there wasn't much time. Literally less than a week to make the decision because of the rapid decline of my father. But honestly, I should have just gone with them after the initial tour/meeting. Even though they were the only place I had toured. Waiting and setting up other appointments to places wasted my time because then I wasn't able to set up the room fully before his check-in day. I had to let go of my idea of perfection because no facility is going to be perfect or how I would want it.

I am disappointed in the initial assessment of my sister. I feel like they assessed her incorrectly then raised the price after she was in the facility. Also, follow up from admin/nursing staff could be better. Follow up with doctors and family is slow and need constant reminders.

If your love one suffers from dementia with agitation and aggressive tendencies then Grace Point is not the facility. I must say they did try.

I've had issues with cleanliness of [name removed] room, but they are doing better. Based on the experience we have had so far, we would recommend this community to other families.

What they could improve on would be to have better activities for the residents, but overall it is a nice place. Yes, we would recommend Grace Point Place to other families based on the experience we have had so far.

Every time I visit my mom, she appears to be well cared for. That is really the most important thing. She is always clean; her room is always clean and they're making sure she gets her medications as prescribed. The staff at Porter Place is doing for my mom all the things I struggled to accomplish while caring for her. The staff has also been responsive to my questions and proactive in communicating whenever there is something I should know. In short, Porter Place Memory Care is proving to be a Place for My Mom.

The food could be better. What we like the most about Willowbrook is the atmosphere and staff. Yes, we would recommend this community to other families.

Porter Place was a good fit for my Mom. The staff is very knowledgeable about dementia and are very caring.. They have a good schedule of activities to keep the residents engaged. I liked that they have safety in mind with their motion detection and cameras in the rooms so they can help prevent falls, and actively respond when one happens. The in house therapy team is great- worked to help my Mom gain strength back after a hospital stay.

The day staff are kind and attentive. The building smells good and has great light and we would recommend Churchill Place to other families who may need a place for their loved ones

The value for cost is grey area because the price has increased from the base price to over 50 percent then what we budgeted for [date removed] (when she was admitted) and now is more at prices elsewhere (which she will run out of funds much quicker)

Close to home and small enough to get personal with the residents! I would recommend to others.

Overall I'm as happy as you can be in this type of situation. My Mother is not as far along in her Alzheimer's as most are in this community so that has been a struggle for her as she is able/active physically, and there are a lot of people sitting around alone doing nothing. Nurses have been amazing and nice to my Mom. Could be some improvement in personal hygiene help with residents from CNAs. The front desk staff - [name removed] and [name removed]- THE BEST! I have anxiety every time I pull in the parking lot never knowing what I'll see or experience and they help put me at ease with a genuine hello and kind smile. My only main complaint is the smell when walking in from the lobby. It is masked with constant spraying of disinfectant in the air, that irritates lungs and it's a combo of food/urine/disinfectant. Really hard for me. If they can solve this problem, it would be FIVE STARS!! Bottom line, my mom is safe and looked out for at Porter Place.

[name removed] has amazing knowledge of the disease and helps you through the process to get your family member there and comfortable. They care about the families and the individuals they are taking care of. I have personally referred 3 families already. The other thing I found unique is the amount of training staff is receiving on how to deal with residents and the different stages of dementia. I feel this makes them above the rest in the area.

The overall experience has been mostly good. Sometimes getting call backs has been hard. Best I can tell it looks clean and has no bad odors. Friendly enough. {name removed] could answer better. The care services are overall good. A few small issues. Haven't eaten their food haha. Looks ok. Lots of activities. Very good value for the price

Unfortunately my friend lived there 7 months and died in December. They took good care of her. Two things. The facility Is set up to where all the residents have access to everything. There's not any particular group that is cut off from other residents or facilities. I was very relieved to find that once my wards trust fund ran out, they take medicaid..

Remind the employees to TELL the patient's what they will do Before doing it. Remind the employees to slow down especially when changing patient's clothes. Tell employees to wear name tags. Emerald Place is better than most and always find out which employee is assigned to the patient. Make yourself known to the employees and management!! Don't be afraid to ask.

Overall, our experience with Cascade Creek Memory Care was good. I was disappointed that my loved one's clothes were not always clean - most often because a bib was not used at mealtime. When he was healthy, clean clothes were important to him. The overall care that he received was good and I know that the challenge to get adequate staff was high. Thus, providing every measure of care was sometimes hard for them to do. That said, the staff were usually quick to respond to our requests for help.

My mom seems to have clothes go missing often. My dad goes daily to ensure my mom eats all of her lunch. He feeds her. The turnover has been high and they have just been bought out by Anthem. At this time we would recommend this community to other families based on the experience we have had so far.

With a family member as a resident at Chisholm Place, I find that the staff is attentive and supportive, and the facility is clean and inviting. I would like to see the aides more confident in working with those patients who are working towards healing and becoming independent.

It is a great community the staff and director are very hands on and approachable.It is a warm, clean & very friendly environment.The community can participate in as much or as little as they want.They offer a variety of activities and celebrate a lot of holidays in a safe special way.