American House

The front desk and CNA's in Memory Care are friendly and caring. The CNA's are good communicators with the residents as well as the families. ED, nursing and CNA staff are all good communicators so far. There are new directors of Nursing and Memory Care, so not a long history yet but they seem nice and competent. The housekeeping is generally good. They could pay more attention to the supplies that they provide like filling soap dispensers and trash can liners, but those are minor issues. The move in was pretty easy. It's a good long push from the garage to the elevator. Their team helped hang pictures and a wall mounted TV. The meals are good. Fresh Ingredients and made in the kitchen. Service is good, with nice table settings, cloth napkins and lots of beverages offered to residents. It's a beautiful property, but what really matters is the care and food. So far, they have not disappointed I would recommend American House Oak Park to others.

We picked this community, because of the area, and price. Happen to have everything just fall into place.[names removed]made everything so much more relaxing. I knew as soon as I spoke with each of them I was in good hands. Very grateful to both of them.

The location and great care provided at American House East II Senior Living stood out among other communities.

What our family likes the most about the American House Charlevoix Senior Living community are the staff members and the activities. The different activities they have going on for the residents include a few things like Bingo, Ice cream socials, Happy hours, and Guest presenters/musician

I would say that my experience was and still is excellent and to trust your instincts. On my first tour I had a resident walk up to me and said "I just love it here" I picked this community because of the activities, the caring staff, pool, individual freedom, off site trips to restaurants, grocery shopping, cleanliness, restaurant style dining, size of the living space.

My loved one is currently a resident at American House Holland and we've been very pleased with every aspect of this facility. The staff are always friendly and treat our loved one with such respect. I have witnessed such kindness toward other residents and I know their job is not easy! My loved one's room is always clean. We are totally pleased with everything. I would highly recommend American House Holland to others.

It had everything she needs. It is fabulous and the care is awesome. She is very happy and doing so well.This is the place! It is like a resort. Food is great. You receive a menu and servers take your order. Staff is wonderful. Activities are many and great entertainment. She has a separate bedroom and kitchen which is wonderful. Housekeeping is great.

I would say that they cost a fortune and don't communicate in a timely fashion if at all and don't seem to be able to deal with the complexities of a resident with dementia. We picked this community, because it was close to us, let her have her cat and it seemed like a place she would choose.

We have had no complaints at all. The Palms of Fort Myers community is quite, clean and has everything I need hood food good accommodations nice staff very fine place !! About to see how we come out in the next hurricane

Our experience is excellent. We picked this community because of the Villas. It's best is to visit in person.

From what we have seen of the activities they look great, but our loved one does not participate in them. We gave the value for cost a 4 because it keeps increasing. The reason we gave #5 a lower rating is due to the lack of staff and not anything else! Honestly...it's location that we enjoy the most about the community! She is safe and happy there! We would recommend American House Cedarlake to other families based on the experience we have had so far.

I moved into the American House in January of 2022, and have been very happy here! The staff and management are all very kind and helpful. The food is really good and my family is so happy that I am here!

I have lived here for a few years. The food and services are great! I love the activities and especially the brain health class. Everyone is so cheerful and friendly! I have made friends and I know how much everyone cares.

Everyone who works here goes above and beyond. I was having a problem with my computer and the housekeeping director took the time to figure it out and help. All of the staff is great and truly cares. I am happy that I moved here!

This community could not be more friendly and helpful! I am so happy that I moved into American House of Wildwood! The residents and the staff have been great and everyone goes out of their way to make us happy. There are smiles everywhere!

My husband and I live here and are very happy. I think the residents are the best and the employees are even better! Everyone is super friendly and we could not be happier! We are so glad that we came to tour!

My wife and I lived at another community before we moved to American House. This is 100% friendlier than the place we were before and I realized that the first time we came to tour. This place has great employees and they are all friendly!

I have felt at home here since the moment I toured. The staff and residents are happy and friendly. I don't always remember everyone's name but they remember mine! Everyone always has a smile! It is a great place to live!

Came for a tour of American House on a whim one day as I was looking for placement for my grandmother. The tour was exceptional and I was intrigued by all the new renovations they have done. I would HIGHLY recommend this facility to anyone. They did not have an opening at the time I came to tour, which I could see why as this place is top notch!

Our overall experience with American House Bartlett has been wonderful - it has been just what my uncle needed. More men his age. He is not the youngest in the facility anymore and that means a lot to him.