AgingCare 2

So far so good! The most important Mom is comfortable with all the girls that come in, they are very friendly so she cooperates and they get along great. I also really like that it gives her a chance to talk and socialize. I do wish they would give home health aides specific training regarding Alzheimer's and dementia, classes to learn about the disease in general. Having worked with Alzheimer's patients and knowing why they are behaving the way they are behaving are two different things, and would be useful knowledge to have. I've taken a class myself and found it very eye opening.

It would have been a lot better if I would have spoken directly to the person that was taking care of my mother because I think some things were lost in translation. The caregiver was very friendly - she was better than a 5! She would help make my mother breakfast and lunch and just help her brush her teeth and things like that. I will probably be using them again but I will make sure to talk to them a little more prior to starting care.

I am the exectuive assitant for the patients husband, I hear his feedback and I talk to the caregiver on the phone so i have limited knowledge. I have heard good feedback, the only challenge would be the caregivers english, that's a challenge, but that's also something they can get past because they've worked with the same person before. When I called her very last minute to see if she could come in earlier on a Saturday, she immedeatly answered her phone, she said yes and she followed through. That was really gracious of her to come so last minute. I've talked to the options lady, Kaileen and dealt with her all along and then primarily Connie and she is great, super professional, responsive and friendly.

We chose them because of the location, the price and the customer service. Whenever we've had any issues they were dealt with right away. If you want somebody to care for you family member like you would, they're the company you want. We have one primary caregiver and they were an immediate match for us. If theres a scheduling issue they'll send somebody over to cover and they're pretty good also.

They really do a good job. They are very friendly and helpful. They really make it feel like company rather then like we are paying for the service. We are very happy with them and would recommend them to anyone looking for these services.

My father seems to be very happy with Synergy and with the caregivers that he's working with, and if he's happy, then we're happy. I could tell that he liked the fact that they were coming because one day, when we were talking on the phone, a caregiver came in and he perked right up instead of sounding run down and depressed like he usually does.

Ruth was very knowledgeable and gave us advice but recommended we get help before using her service.

I liked them very much.

We were very impressed with the owner and her company. We have had so many things going on that we have not finalized anything yet. In fact, we are going to be calling her to get started here as soon as possible.

I like that they hava a guarantee. sz

love it and they can even help us in shawano if we need to get my dad help now.

The one thing that I really wanted was the same person so that my loved one could have became familiar with the caregiver and gain a companion. I would be more open to using it again once I know that my mom is more open to it.

I have been receiving Home Again Senior Living Communities services in Winston Salem, NC for 9 months. These services assist me with tube feedings, bandage changes, showers, and some household chores. This agency is unique in that it is able to provide its services in 30 minute intervals, which, I discovered, no other agency could provide. The attendants come three times daily and are very reliable and trustworthy. [name removed], director and one of my attendants, is extremely caring, patient, and respectful of me and my special needs. She sees things to be done and does them without being told, a trait very important to me.

We have been using SYNERGY for about 8-10 weeks now, and the caregivers themselves have all been very good, professional people. However, I am concerned with communication with this company. One of our caregivers called in ill, and we were assured that there would be a replacement. However, the replacement never showed up, and only when we contacted the company, did they tell us that the replacement also called in sick. We have also had a few changes in caregivers, and I hope the newest one will stay on for a while. Anytime we get a new caregiver, I do have to spend a considerable amount of time acclimating them to my loved one's needs, so it isn't very time effective to continuously train new people.

We are no longer using Synergy HomeCare at this time. It was a little pricey and there were some snags along the way. They provided companionship for my mom but they often left the house a mess. There was one time a caregiver left the house before the next caregiver arrived to take over the shift. Another time my mom needed assistance and the care giver was sleeping. We know that mom can be forgetful and sometimes mix up the time frames but we always tried to verify that the events that happened were, in fact, true. We had a recommendation from someone who had used Synergy HomeCare in the past and it was a struggle to get mom to have any assistance at all. We are just using part time help now.

My dad ended up not using this company in the end decision because they did not have everything my mother would have needed like the physical therapy. The staff where very helpful and understanding with my family and I. Overall it was not there care that was the problem it was the lack of options they had available.

The person that came out to the house was great. They anticipated a lot of my questions and concerns. They were organized and seemed very knowledgeable. I have a concern about one of the owners so I did not think this service would work for us.

I am happy so far with the care that this company has provided my mother. The caregivers have been on time to our appointments and have provided great quality of care for her. I would defiantly recommend this place to anyone interested in a home health care company.

The caregiver that came out to the house was wonderful. She helped with the cooking, shopping and was a companion. She was sweet worked very hard and went above and beyond. We did have some issues with the manager as we they did not explain everything about how you have to agree to a minimum of a month of service. I felt they went around me and had dad sign the contract. We did have an issue with getting out of the contract even though we advised them they were not getting the care they needed. Dad did not like speaking to the manager [Removed]. I would suggest asking a lot of questions when looking into this care service.

The in home care I am getting for my father is excellent. He is getting the assistance from the care giver who cares. She is always on time and patient with my fathers needs. He gets the help that is needed with care. I do recommend this service for others needing good in home care.