AgingCare 2

This review is regarding the owner, [Removed]. My family employs several of her staff. I had specific concerns and wrote [Removed]. She NEVER bothered to respond. I find this very rude and unprofessional.

Poor services, unable to contact them when an emergency this weekend April 30, 2016. I contacted them on behalf of my sister and her husband under whose care they were. One of the aide yelled and screamed at the patient so loud I was scared hearing her, I happened to be on the phone with my sister at that time. The voice message is of no use, there is no "Tone" to leave a message, and the voice mail saying a coordinator's phone # is unclear.

I have had a great experience with CENC Care LLC. Their team is professional, compassionate, and truly dedicated to providing quality care. From the very beginning, they were attentive to my needs and ensured that I received personalized support. The caregivers are not only skilled but also genuinely kind and patient, making a real difference in my daily life. Communication with the staff has been smooth, and they are always responsive and willing to accommodate any concerns or changes. If you’re looking for reliable and compassionate home care services, I highly recommend CENC Care LLC. They go above and beyond to ensure comfort and well-being.

They said they wasn't going to hire me cause i didn't want to go to someone that has demanita so they won't hire me cause of that. I don't have experience in dealing with demamnita but they don't care cause you have to have experience

We hired Cornerstone Caregiving to provide 24 hour care for our father, who has advanced dementia. Under their "care", my father fell multiple times and broke seven ribs. For the first fall, the caregiver on duty left him unattended. For the next falls, the caregiver was sleeping on his shift, my father wandered around while the caregiver slept, and my father then fell. The caregiver woke up, put my father in his bed, and the caregiver went back to sleep. An hour later, my father was up and fell again. A caregiver at Cornerstone tied my father to his wheelchair with a bedsheet so that my father could not stand up. Many of the caregivers did not feed my dad and did not provide him with drinks. Multiple caregivers slept during their shifts, including daytime shifts, and left my father sitting in a wheelchair, slumped over. We contacted the Director of Operations multiple times, and despite his assurances, all of the issues continued. We terminated their contract.

Worked here temporarily and the boss let her employees do whatever they wanted. One of [name removed] employees smokes pot with the residents. She lets her favorite employee leave residents alone in the house while she shops. And the employee even threatens the residents by saying “I’m gonna beat the **** out of you.” Left her resident outside and locked the doors. I do not recommend this place to ANYONE. Food is enough for a small child. And thrown together in a crockpot. They are not allowed to have more than 2 snacks. Not allowed to control their own money. If you want someplace to take care of your loved ones the right way. This place is not it

if you share the same goals and vision, she can give you tips on how to transfer all assets, cash, property, jewelry and defraud her siblings, banks, city hall in the Philippines. you're welcome

The Aides are Superb! Had to terminate contract after 4 months due to owner scheduling multiple Aides in the same day for my loved one who has Dementia, even after multiple discussions of being told not to. Common sense would tell one not to do that with Dementia patients who need consistency. While I commend the owner for wanting to start a business, she lacks the organizational skills, common sense, and ability to follow direction. Truly feel bad for the Aides who lost out on work due to the owners dereliction of duty and unwillingness to follow basic instruction.

My mother-in-law broke her hip and once home we reached out for assistance with bathing. The response was prompt but unfortunately were informed their service did not meet our needs and could not be provided.

eware this company. They took on my care despite not having anyone in my area to actually care for me. The person that they gave my information to called me and promised me they'd be here and now they're ghosting me either ignoring my calls not replying to my texts and they're not replying to the company either and I need help right now and they're saying that they have no one available. Why would they take on my care if they had no one in my area to care for me? They should have said something before they promised me they'd have someone out here. The person who is supposed to care for me is very unprofessional to ignore the person that you're supposed to be caring for I don't want to hear any excuses this is inexcusable I am bed bound disabled and unable to care for myself and I have no one to do it for me that's why we hire people like you

Nobody showed up for the first day they were hired to care for my father. I texted the representative, no answer. Called the office number, the lady said they had nobody to work the shift....but they never called, texted, or emailed me to let me know! Plus, she asked about days next week they were supposed to come here on, and they somehow got the hours all mixed up. I would recommend staying far away from this "company"!

This company is a low-class/unethical deceiving operation for fraudulent gains. They purport to serve their community by helping seniors live well at home, yet the opposite is true. They will lie to any community because they could care less about their community, especially the elderly. My mother needed Respite Care and received an imposter from a service provider claiming to be a quality care expert representing the most qualified home care business entity in town. This company talks a big game, but they don't deliver a tenth of what they promise. Their sincerity is baseless. Their ethics is without conviction. They will rob a senior to pay themselves. This company will leave you and not bat an eye about giving you a well-deserved apology. Their recruiting methods are not genuine. Most of their caregivers lack the discipline and caring skills most elderly adults need. If you hire this company, then be advised ... you have been forewarned.

There is no point if the caregiver doesn’t show up. They still manage to charge you (bookkeeping oversight). Why pay a fortune to these people for terrible caregivers if they can’t bother to get someone to show up for work? Dealing with these people was a nightmare. Every time they made an error same line, “I’ll let the team know”. Obviously the team is totally incompetent, why don’t you take responsibility? This is how you lose clients.

Don't do business with these people. They are not interested in your loved ones well being. They just want to run up a big bill and try and take your house. These individuals are what is wrong with healthcare for our seniors and I will not stop fighting until I put and end to this.

Caregivers fail to show up, without any notice. Why am I paying exorbitant prices when I have to care for my own parent This place is awful. At least call me, you are supposed to be managing your employees.

I talk to the owner today and she was very rude and condescending to me. I asked about what car they get a ride from my mom and she said we can’t help you at this time. Go somewhere else. Stay away from this company .

I have had nothing but trouble with this agency. They send unqualified aides. They send new aides that they haven't even seen or spoken to. There is always scheduling issues and when you try to reach them they don't return your calls. Very unprofessional. I questions some of their practices as they do not seem to be legal.

Unprofessional, inadequate and a major lack of integrity. By far the worst company I've experienced. Management is unable to properly manage or conduct own company. Communication skills are negative: not within client or Caregiver standards.

The agency’s aides do not preform all the advertised services like cooking, light housekeeping or laundry: all services I specifically asked about. When asked what does meal preparation mean, I was told “if you mom wants a roasted chicken, they will make her a roasted chicken.” To be direct and honest from my experience, you are lucky if they know even how to use a microwave. If you need someone to simply watch TV with your loved one or just talk to them, then they are okay. Sometimes there were miscommunications with scheduling and they have a poor procedure when aides call in sick. They also give the impression that they only want long term or patients needing a full week in of. care. When we started to cut days and hours it became even more difficult to get quality aides. One of the aide also lacked the professionalism and maturity I would expect for someone working with a family dealing with the challenge of trying to find quality care for their loved one. Finally, I had mentioned these issues to A place for mom and have not received any feedback.

It was one mishap after another with SYNERGY Home Care. During the interview, I made them aware that I had a dog. They send a lady that was petrified of dogs. I restrained my dog and left for a few hours to get some me time while she watched over my husband who has Alzheimer's. Locking my dog up made me feel upset during my time away. The next time they sent a girl who was 20 minutes late. No ID, no identification. She did do a good job and the dog loved her and I had a nice day. I called two days later and requested the same girl and they said she was already scheduled at the time I needed her. So I waited until she was available. Then when she was scheduled to show up to my house she didn't show up. So I called him to inquire where she was and he stated he didn't know where she was. I canceled the service. They were very disorganized. I did not like the way they ran their company.