Westmont Living

We found Katherine and her staff to be very friendly and accommodating. They made us feel at home and made us feel that our loved one would be cared for the same as if he were still at home.

Because my aunt is in the memory care area, the fee for her care is quite expensive. The staff team is good and everybody knows their job. If you call the main desk they know exactly who to transfer you too. [Removed] the main director is very responsive; if I leave a message he gets back to me at a reasonable time. I wouldn’t have to wait 2 days or anything. The way that he sign you up there is very organized and he knows his job. I rate everything a ten, it’s a very clean place, the girls are sweet, and they take good care of the residents. One complaint I would say would be toward their food. It’s horrible except for specials days like Thanksgiving or Christmas. I think that could use improvement.

Unfortunately in our area there isn’t that many choices for memory care. I chose this facility because my Mother would be closer to us. All of the ladies are very nice and they treat my mom very well. The facility itself is very clean and nice. It is very pleasant to look at. The only drawback is that the facility is very expensive.

Our mom has been at Cottonwood Memory Care for 4 months now. She had lived in her home for about 68 years and so this was a very difficult move for her and for us. We were shown around the facility beforehand and were impressed with how clean it smelled and how clean it was visibly inside and out and the friendliness of the staff. They assured us, encouraged us, hugged us during the difficult stage of adjustment for mom. Sometimes it takes a couple of weeks, sometimes a couple of months and sometimes longer for them to adjust. The staff....they don't give up and they didn't give up on our mom. We love those caregivers that tend to her needs each and every day and we pray God's blessings on each and every one.

My Dad has been living at Cottonwood since November 2016. He was previously living alone and had fallen several times prior to moving in. He enjoys his new apartment, the staff and especially the food. He hasn't eaten this well since my mom passed away 7 years ago. The staff is professional, friendly and always smiling and they take the time to say 'Hello'. They are competent and always willing to discuss any issues my Dad may have. The nursing staff dispenses his medication and I no longer worry that he's taking the correct dosage at the proper times. My dad was lucky in the sense he had a friend that was already living at Cottonwood, so he wanted to live there too. In fact they live right down the hallway from each other and eat their meals together. I no longer worry everyday about my Dad. I know he's recieving the best care. There's lots to do and many activities the residents can participate in if they choose. This is a great place for your loved one to live and still be independent.

Mom had enjoyed and independent living lifestyle until she fell and broke her hip in early July. She had been suffering from progressively worsening short-term memory loss for the last couple of years. After a month of post surgery rehabilitation, she turned 90 during that time, we moved her into an assisted living apartment at Cotton Wood Court. The accommodations, food and activities have been outstanding. The staff are wonderfully competent and caring. It has taken Mom a few weeks to "settle in" and adjust to her new environment, due primarily to the negative effects of her hip surgery (anesthesia, pain medication, etc.) on her memory and emotions; but thanks to the patience and loving care of the Cottonwood staff, Mom and the rest of her family have come to appreciate and love her new home.

We searched many places for my mother and father-in-law to live , and when we came to Cottonwood Court we knew it was the place. My MIL had a stroke and it was one of two places that allowed her to get her wheelchair under the sink so she could still have some independence. Cottonwood doesn't just provide a home and care for them, but truly treats their residents like family!

Very nice place. Clean with many amenities. Looks like a distinct possibility.

We had a wonderful tour of this community and the staff did a great job answering all our questions and we felt this community would have been a great fit for my mom but unfortunately, there was a waiting list. This is a very nice community

We are very happy with this community we like that it is a single story and the memory care unit is well secured. My mom does get to join the other residents in the activities and she always has a care giver with her and even when we join her for lunch or dinner we make sure we take her to the main dining area. Everything is nice and clean and well kept up and the staff is very nice and friendly. We have just started using the resident doctor for my mom's care there so I am just learning all the ends and outs of how this works. Most of all we are glad that she is close to family so that we can visit often.

I thought the staff were very friendly and did an excellent job with my tour of their community. This really is a very nice community, clean, and it looked like they had plenty of activities but it is so far out in the middle of nowhere with not much else around and too far from my home.

The tour I had was fine. It was a good view of the community. Everything is saw was good. I was looking for a place that was more small with the homelike atmosphere. The person I met with was nice and professional.

First impression is clean, open and welcoming environment . Location is great! Recommend the following: 1. detailed explanations of cost breakdown of individual services from nursing assessment. 2. Variety of meal options 3. Variety of activities with different levels of participation Overall, the location, cleanliness , environment and people influenced the final decision.

Staff very welcoming, environment kept very clean. The first impression and feeling of Westmont was caring staff and pride in caring for residents.

I immediately felt comfortable the minute I walked into the Westmont facility, with the people, the look of the place, and their process for the elderly. I visited other facilities in the area after that, but none of them seemed to measure up. As time was an issue for my mom to be moved into a facility, I chose Westmont, and after moving her in, getting her settled, and overcoming a few adjusting issues, I feel even more confident now about the decision that ever. I am very grateful for the peace of mind that I feel, and the care my mom is getting.

We like the care at this community. The staff are outstanding. The chef goes out of his way to make sure that the meals are good and healthy. He is participating in all the activites. We highly recommend the care and vlaue of this great community to other families.

Beautiful location and amenities. Most expensive of those we considered.

The staff and management at Cottonwood are genuinely friendly, caring and go out of their way to help. The facilities are attractive, well thought out, and kept clean. The rooms are lovely suites that one can personalize to feel like your true home. The food is outstanding in both variety and taste. There are nurses available to help and monitor. This facility is a total package that I definitely recommend.

My aunt has lived in this community for over a year now and I have seen a lot of improvement since she got here. The staff is very friendly and takes great care of her. It is clean and smells good when I visit.

I am blown away by how caring and compassionate the staff is. They work hard but are so gentle and loving. The food is great and I know first hand because I have eaten a lot of the food. Along with the daily activities they also do weekly outings. A few places I have seen them go to recently is the Japanese Tea Gardens in Golden Gate Park and the Marin Headlands to overlook the Golden Gate bridge and San Francisco. Anyone would be lucky to have their loved one in this community.