Watermark Retirement Communities

I liked Pinebrook, except I thought the facilities needed serious updating. Also, the rooms just seemed small, with very low ceilings. And I'm not even a very tall person!

Rockland Place is a beautiful facility. It seemed to be more activity driven and my loved one does not like to participate. It would be a great place for a more active individual, but it was just not the right fit for us.

It is very new and very clean, which is very important to me. The facility is updated. The food could be better, but I realize it's hard for the chef to please everyone. It has three levels of care, so you don't have to move if you need assisted living or memory care down the road. I think the staff are a little difficult to communicate with and can be almost rude. And one of the major issues is they say they will do something and then don't do it. But it's still one of the best facilities in the area.

this place was all assisted living and that is not what we was looking for other then that the place was nice

My sister toured and she was very impressed with The Lodge. The only reason we did not pick it was because the facility itself is huge and we thought mom may get lost.

Atria Almaden is brand new and thoughtfully designed with seniors in mind. Staff are attentive, friendly, and competent. I feel safe leaving my mom in their care.

Our family was able to do an in person tour, and the community is really nice but older. It is just as clean as other communities but the decor and colors were just not up to date.

We know this is not an easy job, so we do believe they are doing the best that they can. They do take great care of our loved one, however sometimes the communication is a little off. There are times we have to ask to follow up with things multiple times, but we do think they are still doing an excellent job. Our loved one has said the meals are improving, we do know its hard to incorporate everyone's cultural meal backgrounds and the style of cooking they are used to, so we do wish they would incorporate more Jewish meals, but overall the meals are good.

The community is very nice, new, and beautiful. The value is good compared to other memory care communities in the area. The staff is very friendly and they have activities going on to engage the residence. I would recommend this community based on my experience.

we toured this community outside and it was very nice. the staff was very nice and they are very consistent. For increased care, the pricing would go up so this didn't fit our needs.

We chose Summit Senior Living because of the convenience and we looked at the ratings online and we were pleased with that. It was an emergency situation and we had to move fast so we really appreciated the help from the staff. She says the food is good for most part. The best part about this community so far would be that it is a new facility and the staff members have been very nice. Overall, I would recommend it.

You won't do any better than this community, They really care, and they are trying really hard during covid. Their residences have been covid free and have a great plan in place to keep the residents safe. The staff is extraordinarily dedicated to being and doing everything they can to make the best of a very difficult situation. I would recommend this community.

I would say the community is good. The only ding, I have is the community can be a little less communicative and hard to get a hold of. The food is good. Prior to COVID they had activities every day. As long as the residents want to participate. When I was there, all the residents were participating.

In terms of the overall physical look to this community is was not a stand out compared to the other places we looked at, however the people were absolutely excellent. The staff members were very good and informative with helping us understand what our loved one was capable of and not capable of. Our loved one was very difficult, she would lash out at people and would not do things that she was supposed to do on every level. We were not able to take care of her ourselves and every person we talked was very compassionate about caring for her, and they had an enormous amount of patience with her.

We chose this community because it was close to home and it seemed like a good fit at the time. The room sizes were on the smaller side compared to others that we looked at. The only problem we had was that my sister is young for a dementia patient and they were not equip to deal with her. They wanted us to come pick her up after 9 days. I would not recommend this community for memory care residents.

I chose this community mainly because the room sizes were good, the price was in the medium range, and the staff ratios were good. They have had a lot staff turnover. The food is good and they are trying to accommodate dietary restrictions. I would recommend this community to other families.

We had a good experience there. The were some staff that were wonderful and went above and beyond and some staff that weren't. It is a beautiful place, very nice, and pretty well kept up. They did struggle for staff sometimes. We chose this community because my mother liked the apartment that was available for them.

They have staff that come in regularly and asks if there is anything my dad wants to have cleaned in his apartment and the common spaces at the community always look clean. The staff is always very friendly when we visit and will say hello to you in the hallways; generally a very pleasant place. The only thing that is sometimes an issue is that it can take a bit for the staff to respond to my father's call button. There do seem to be a good variety of activities available for the residents and my dad has made some nice friends with some of the other residents. We do think the community is a good value.

The food was the best part of Rose Tree Place. The staff had some really good workers and others weren't quite as good at figuring out how to deal with unique situations. Some of the staff could have been better with adaptability. The place was always very clean and this aspect of the community was perfect.

In general, my mother is very comfortable and happy at this community. Everyone, staff and residents included, are very friendly. She really love the residents that live there. The housekeeping could be a little better. It seems like they only do surface cleaning. The food is fine. When meals are served in the dining room they offer a good variety.