Tutera Senior Living and Healthcare

One thing we really appreciate about Carnegie Village is that anytime we call there is always someone available to talk to, and if there is no one available we get a call back in a timely manner. They are really great about answering all of our questions, and overall very responsive. Plus we could not beat the valley.

Need floor plans

Everyone has been very friendly and helpful. When you have a problem with something, they try to help you. They've been a little shorthanded, so things have not been going quite as smoothly. But I know they're hiring more people. It just takes time. They offer plenty of activities, and there's always something going on. There are all kinds of stores and things in the area, and several churches. They have a service here that will take us to doctor and other necessary appointments a couple days of the week.

The community has a community fee that we were told could be refunded but that was not the case. Overall it was a good community. I would recommend if your loved one is mobile and able to transfer.

I was very impressed with this facility. it seemed very clean and well maintained, the people I met were all very friendly.

A very nice community. Nice size apartments, nice floor plans, large easy access shower, nice kitchen. The common areas were clean and bright. [name removed] was very nice and knowledgeable.

The staff members were awesome while our loved one was there, they were always very attentive and treated us like extended family. They would call us anytime with updated, even on their way home from work just to make sure we were in the loop. The kept the activities going as long as they had to positive cases, if they did then they would quarantine properly. Once everyone was negative again they would bring the activities back. Now that everyone has been vaccinated they are doing activities constantly, like bingo and trivia. The only detractor was the food, it was more pedestrian and not very appetizing which did seemed odd since they had 2-3 nutritionist going over the menu. However, besides the food we have nothing but good things to say about Morningside, they were just wonderful our loved one was very upset when he had to leave.

Our family had a positive experience with Sugar Grove, everyone we encountered was very nice to deal with. The staff members were very pleasant. Our loved one was on a lot of medication so at time they may of not received the medicine on top, but we would still recommend this community to others.

The community has lots of activities available for residents. I think they really try to engage the residents. They send newsletters about all their properties to the families.

Make sure you understand who owns the organization. what is their philosophy not only local but nationwide if the company has multiple locations. Communication was not the best and needed to improve. I would recommend this community as long as you know and understand the philosophy and the community

Whenever my loved one has needed something or something isn't quite right, the staff has always been right there to help resolve the issue, especially management staff. It's a small enough community that I feel like she gets the attention she needs. We came in during Covid, so I can't compare a lot of stuff. But they have transportation that takes them to appointments. The food is okay. It wasn't the best when we first moved in, with lots of casserole-ish dishes. But after the first of the year, it improved greatly. Activities have been somewhat limited with Covid, but they're starting to offer more things, such as exercises, crafts, and holiday activities. My loved one seems to be doing fairly well here, and I feel like they see her as a person and not just a room number.

In general, I think the actual hands-on caregiving is very good. The living environment is very good, better than any I've ever been in. The overall look and feel is inviting, friendly, and cheery, and not depressing. The administrative side of things is a little bit disconnected. They made a few mistakes, and they were not as quick to correct them as I would have liked. But the caregivers are outstanding, especially at giving me feedback about my loved one's care. They personally recognized what appealed to my loved one and provided that type of activity to keep her busy. They catered to her interests and what she likes to do, for instance letting her "help" with little tasks that she enjoys doing, which was impressive to me.

We chose Rose Estates because of the convenient location for family and what they had to offer was adequate for what my dad needs and the value for the money was comfortable. The room sizes here are a good size and good for what he needs. These impressions were generated during covid and overall I would recommend them.

ratings above

We chose Amelia Place because of the security that they had. The girl who was showing us around also had a big play in it, they were all very welcoming. The room sizes here are fairly spacious, they do have options on sizes as well. They have an inside outdoor area that was very nice and safe if your loved one likes to go outside that they can enjoy whenever they wanted. Overall, I would recommend this community.

I have been here 6 months. I am satisfied with the service I am receiving. With Covid-19 they are doing everything possible to keep us safe. Should better inform residents on rules regarding Covid-19. Not consistent for all residents. I am on the lowest level of care.

Independent Living is very good. The meals program had deteriorated while my in-laws were there. The room sizes and layout of the community are excellent. My in-laws had a good-sized two bedroom two bath unit. The Assisted Living units are a little smaller. They have a nice outdoor space in the back for residents.

The staff was very friendly. Overall I liked them. The food was just okay. I liked the layout of the community. They had different floor plans to choose from. They have an outdoor area to walk, they have gardens and they are across the street from a park and shopping area.

Initially, my mom moved into their assisted living and the staff were wonderful with trying different ways to accommodate her needs, but they found that she needed a higher level of care, so we moved her to their memory care. The staff were helpful and took care of moving apartments which was so much easier for me. The memory care is very small and the staff seem pretty attentive. The communication through email has been pretty prompt. The care is good and they seem to try to keep track of my mom's needs and are very patient with her. We like the location of the community as well. We chose this community because after two years they will accept medicaid. We visited several other communities, but after two years she would have to move again. At Pinicon Place, she won't ever have to move, again, which I really liked. The food is pretty basic but they will try to accommodate my mom with offering options.

Lamar Court is a good value for what you need. They were transparent regarding costs and had some specials to help with moving costs. They have 3 different unit sizes and price points. They use a temp service so sometimes there are communication issues. There were also Issues with the professionalism of the temp staff. The regular nursing staff works very hard to make sure people are well taken care of and have good communication and follow up.