Turnaround Solutions

I would recommend this community.

My loved one used to stay here, overall, I feel it was a good experience for us, and my loved one did well there. However, care was provided A La Carte style, and I wasn't entirely comfortable with that. Overall though, we were pleased with the services we received.

Parkway senior living has its pros and cons. Pros: the food is good. They keep the place clean. Most of the time, they have enough staff to care for the residents. The majority of the caretakers are attentive and seem to really care for the residents. Cons: They do not do a good job with laundry and have ruined clothes. Sometimes at nights and on weekends and holidays, they do not seem to have enough caretakers to take care of residents You can go into the facility and cannot find anyone or often the nurse in in another section taking care of different residents. The communication is not good betweent the staff from shift to shift and sometimes with the administrators.

I find communication lacking for family in long distance situations

So far, so good. The price is fair, my dad has a smoking room & he stays involved. They could have a better intercom system to let them know when things are going on but aside from that, I'd say all good.

I was very pleased with my tour of this community. There was lots of great amenities available and had was a lot smaller of a facility then some of the other ones I had looked at. I also was impressed with the administration and how willing they where to work with my mother and I on the financial end and find something that works for us. The only thing my mom did not like was it was a completely none smoking complex.

We liked the tour that we went on. The staff was very good and explained everything to us. They showed us around and we got to see some of the residents out and about. It just was not a good fit for mom.

Friendly experIenced staff always, helpful always available

After researching many places I decided to place my Dad here. It is a very nice place and the staff were all very nice. They have both assisted living and dementia/alzheimers. The only thing I was unhappy with is they charge a 1 time "community fee" of $1000.00 which is non-refundable. My dad died after just a week being there. So I was out the $1000.

I love living in this closely knitted community

I recommend University Living as a place for your parents if they need care giving. My mother was challenging at times and the staff was always kind, caring and helpful. I am very blessed to have found a place where my parents could be together during their last weeks. They went above and beyond with my mother during her critical time, and always attended to my father's needs and well being.

The staff is really friendly here. The personal rooms could use a little more attention. The food is not good for me at all, sometimes it's not worth my trip, they are great on desserts. I think they need a new cook. The activities aren't interesting to me, I have always been around younger people. We liked the room because it has an outside entrance. Their dryer makes my clothes wrinkle more than I would like and now I have to iron.

I was overall pleased with this community. The food was good when we first went, but it became progressively worse over the months. The centralized location in Fremont is ideal for medical, groceries, shopping, etc. I would highly recommend this community. My only real complaint is the food.

I looks like it will be a great facility, but they are not quite there yet. There was a lot of water damage when we went, and seems to be a work in progress. They had an apartment with a bedroom with a study. Thinking back those turns would be a little difficult to maneuver in a wheelchair.

The people are wonderful! The place is beautiful and the meals are excellent with plenty of choices. The apartments are small but large enough for one and have full kitchens which aren't really necessary... they could be downgraded to kitchenettes and give more living space. My only regret is they don't have quit enough care services for my mother to qualify for VA Widows pension, which would have made it within her price range. The apartment and weekly cleaning are worth $750. But the rest of the amenities including meals are not worth $1200.

I liked the people there, I had a problem with the two levels and dealing with the elevators. I didn't see their actual memory care but I was looking at their transition piece

Interaction with the medical staff on behalf of our mom was about a 6 or 7 out of 10 at times.

Regarding staff and rules: some on the too overbearing side. Most direct care staff helpful and knowledgeable. Really short staffed. Often just one helper where two would have worked better I.e. on sit-to- stand. Policies re medicine distribution and using only one pharmacy unreasonable. Food was tasty and nutritious but service was very poor. Often waited for unusually long time for service. Cost too high.

Overall it is a nice place - administrative people must be overwhelmed they do not respond to inquiries without multiple asks. activities seem a bit light - menu that is published is not followed.

Size of apartment-great Staff-usually good but short handed Food-getting better but few choices before new management Cleanliness-regular change with trash but apartment cleaning is rare. Seems as if staffing is the overall problem.