Turnaround Solutions

My loved one is currently a resident at The Madison Senior Living and things have been mostly great for him at this facility so far. The move in process was simple. The cleanliness and friendliness are great. The staff is also great. The value for cost is good. However, when a maintenance ticket is opened, it takes days before they come and address the issue. The 24 hour snack cooler is great and is free for the residents. I would recommend The Madison Senior Living Independent Living to others. I have no exposure to Assisted Living or Memory Care.

I’m so grateful for the community of staff and residents at Walden Place. My puppy and I visit every day. My mom is so happy and loves going to meals, visiting the hair salon, participating in Bible study, Communion, and a multitude of special events and activities! The staff go above and beyond to listen and attend to any questions or concerns or just chat! We’re so happy she’s happy!

Take your family member and feel the experience. We were impressed. We picked this community because of the personnel and my in-laws liked it as well.

This is my third time to reside at Walden. After living at Walden and then living at other senior places Walden meets my choice for the place to live. The staff are very pleasant and helpful. Walden offers so much in the way to make a person feel at home

We picked this community because of the location. The experience has been great. I would recommend to others.

So far everybody being friendly, my wife likes it and it's clean and the meals are good and they have therapy everything we need it it's they're very helpful. The only problem I have is they are short of RN nurses they have a lot of Jewish caregivers, and not very many LVN's even

My apartment is just perfect for me. I have everything I need. There is always plenty of food and choices. The staff are very kind, and I have met some wonderful people. There’s always something to do if you want to participate, my favorite is beanbag baseball!

Our family had an in person tour with Brookdale West County and all of the staff members we met with were very friendly and took the time to answer all of our question. It was a great tour experience.

My parents are very happy at The Princeton Senior Living and are very busy! They like the food, their apartment is spacious and clean and the people are friendly! The staff has been very helpful and friendly. Most issues are resolved very quickly (tightening a hand rail in a bathroom, fixing a toilet paper holder). Housekeeping comes every week. My mom was hesitant because she's still very active, but she's found more fun things to do. The common areas are neat and clean, too. Communication has been great. We haven't had any issues. The move in went well. We had movers do most of the heavy lifting. However, we did make good use of The Princeton's trollies on several occasions. Plus, they bought the family lunch on moving day! My parents have been very happy with the menu. The variety, quality and portion sizes have all been great. As for recommendations, yes, if prospective tenants can afford it, I highly recommend The Princeton! (Another plus: the different levels of care that they offer. If it becomes necessary to move to Assisted Living, it's right there and familiar.)

We were able to have an in person tour with The Princeton and [name removed] wanted to go to Princeton but at the time, they told us there were 12 folks ahead of her. We actually enjoyed the community and tour experience, everyone was so nice and helpful and answered all our questions.

Mallard Point is the best kept secret for independent senior living in the Cedar Falls-Waterloo area. While touring the retirement community with our loved one, she immediately said Mallard Point was the place for her. It was a great sense of relief for her and our family knowing she is in a safe, secure environment surrounded by friendly, kind, and compassionate retirees. The entire Mallard Point team consisting of administration, recreation, maintenance, transportation, food service, and housekeeping has been personal, professional, and top-notch. Knowing our loved one has three balanced meals daily, scheduled recreational activities, weekly housekeeping services, and transportation for shopping and appointments has left her happy and pleased with her decision about moving to Mallard Point. Being matched with an ambassador (aka – welcoming committee) put her mind at ease since she was the new kid on the block. Ambassadors took her under their wing the first few weeks with respect and

We are writing about our almost 4 year experience with our loved one at the Hudson Grande. He has had only the very best of care from the staff, who are wonderful. They knew him and took care of him as if he was their own. The facility was warm, friendly and extremely clean, which is a huge plus. We are so very thankful we stopped into the facility when we did. We were blessed to have it and so was our loved one, now no longer with us.

While my mother was moved to Kentridge Senior Living, there was a stomach virus developing in the facility. My mother was kept in her room 24/7 with only the nurse passing meds and meals brought to her. She was too weak to feed herself and could not go to the bathroom by herself. She would call me at my home and I'd have to call Kentridge to get help to her. They were understaffed and couldn't go in and visit her for a few minutes. I feel that if they had more staff they could have taken better care of her (her call button didn't work while she was there). I would only recommend this facility if they had more staff. The dining room and menus looked great and so did the games/activities. Bad thing is, my mother didn't get to use anything.

We picked this community for numerous things...first the staff was extremely friendly and attentive to residents. The facility is warm and welcoming. The apartments are very nice. The sales staff were not typical "sales staff". They were very informative and cared about helping us make a good decision that would be in my mom's best interest not just make the sale.

We toured The Boulevard Senior Living of Wentzville when searching for an Assisted Living facility for my mother. We had a great tour! This facility was very clean. Everyone here was friendly and nice.

The staff--from the executive director, to the admissions counselor, to the nursing staff--all are awesome communicators and immediately responsive to questions/concerns we had while transitioning my brother from a SNF to assisted living. I feel confident in the care my brother is receiving, as staff check on him several times a day. Carriage Court is immaculately maintained. It feels like an upscale hotel, with its large always-burning fireplace in the lobby/gathering space. The dining room is open pretty much all day and has a generous menu on each table from which residents may pick and choose. My brother is extremely fond of his morning omelet. There's also a snack bar and a constant supply of hot coffee in the snack area. There are Happy Hours at which special food treats are served; these serve as a nice social time for residents to come together. I know there are lots of entertainment and recreational opportunities available..The reception desk staff are very welcoming and seem to know all the residents by name. There's one gentleman who works the desk that is particularly kind. The maintenance person, [name removed], has been extremely helpful in making sure that my brother is comfortable in his room, and stops just to chat with him at breakfast. Everyone's so personable! Especially key to insuring that everything is top-notch care-wise is [name removed] on the nursing staff. I just get such a warm feeling from the people at Carriage Court. They make it feel like home, all the way down to the rocking chairs on the porch.

Our loved one likes it there and the staff members are super friendly. What we really like most about the community is the ability for our loved one to have her care there which is a huge plus. Based on the experience we have had so far, we would recommend the Holiday Montvale Estates to other families.

Staff is great, food is wonderful. Activities seem engaging and of course it costs too much, but is a good value. She really appreciates the kindness and attention as well as very good food. For me, I am grateful for the security. I certainly do recommend it.

Our loved one has not passed, but our family was very impressed wit the University Senior Living community. The serenity of the design, the cat, the genial and the understanding of the staff was something we really appreciated.