Trustwell Living

I cannot say enough good things about Suncrest Place and their staff! My dad has been a resident since January 2024 and has been treated with so much respect and kindness by the staff. The staff genuinely care about each and every resident. The Director and the Business Office Manager have been instrumental in making sure my dad receives the care he needs and keeps an open communication channel with my brother and I which has been so important as we both live in a different state. When looking for an assisted living facility for my dad it was not easy. However, this facility stood out to me for many reasons including the small size, personalized attention, cleanliness and simplicity of facility, food quality, friendly and caring staff, and more. Suncrest Place has continued to exceed my expectations!

Their the real deal It is a welcoming place for your loved one and the family. A place that has staff that goes above and beyond ?? They helped us every step of the way in this transition. My brother and I are very grateful

The facility easy to navigate for the residents. The staff has outstanding one on one contact with all residents. From housekeeping to the chefs. Very caring staff. I loved the apartment setup and the size of facility stood out.

My amazing wife, [name removed], passed a few weeks ago. I want to express my sincerest gratitude and praise for Trustwell, for giving her a comfortable and dignified exit from this world. My wife had Alzheimers for about eight years. She spent the last three and a half at Trustwell. In that time, I never for a second worried about her being well cared for. Even when Covid kept me from visiting. I can’t even imagine how hard all of this would have been if I was worried about her well-being when I wasn’t there to be her advocate. If anyone is reading this, trying to decide if Trustwell is the right place for their loved one, let me allay your fears. Taking my beautiful wife, the most important person in the world to me, to Trustwell was the best decision I could have made. She was happy there, and was surrounded by caring people as she passed.

Miller Place is a great place for your relatives. It is locally oriented and well run.

Our inly concern at this point has to do with the incident that sent [name removed] to the hospital and follow up from that. Otherwise comfortable, homey, and friendly always.

What I like the most are all the little things that the staff seems to really know their people. Any medical care seems to be on the light side. I haven't really figured that out yet. I think part of that is new management. I chose it because it's smaller and the rooms are newer.

Above and beyond the best.

Facility has a family night with entertainment monthly. It's fun to watch grandma and grandpa enjoy themselves again! Sometimes they even dance!

Super nice and friendly staff. Very helpful with patients and families. Lots of activities. They bring patients to and from doctor appointments weekly.

The staff welcomes family and encourages participation in activities with your person living there. Definitely a place to call home. The apartments are nice. There is 24 / 7 assistance for your needs.

The Management Team seem to have good communication in working together. The Staffel have been friendly and patient when dealing with my loved one.

They are short on staffing, but the food is good and the staff are helpful and friendly. My loved one's room is kept up. I would recommend this facility.

Our mom is currently a resident at Trustwell Living at Eagle Pointe Place and most everything has been great. She says that the meals are always good and that she has a nice variety to pick from. There are activities and entertainment, plenty to do. Mom is really happy there, she is never in her room and is always out socializing. The move in was easy and the staff is very friendly and helpful. There does seem to be some confusion on how often they vacuum her room, my sisters and I thought it was every week but not 100% sure. With housekeeping, laundry, meals, and medication management, it is definitely worth the money. We would recommend the facility, no question about it. Mom plays cards almost daily and really enjoys the dining room where she can sit anywhere and visit with everyone. The apartment is spacious enough to put mom's favorite furniture and it has a very large storage closet to boot.

It was to most of dad's children and the small facility fitted dad the best. My entire family was so pleased with the facility. It was close to us.

Super friendly staff, aware and engaged with clients. They are helpful, cheerful, compassionate and genuinely interested in the well being of clients and their family

I chose Plum Creek because of how welcoming [names removed] were and how cute the apartments were. There was a whole bulletin board of things to do. And they have turtles in their backyard.

I highly recommend Trustwell Living for a family member. My mother was well cared for. The therapist helped get her to the next level. The staff is very attentive and friendly from the top to the bottom. . The food was consistently good.

Amazingly kind and friendly staff, great communication and openness to services. Great care given to each resident. I would highly recommend this facility to others.

My family and mine experience has been very positive as we have a safe place for my Aunt. The Charleston was not only good for my Aunt, but also for our family as everyone who is supporting her are in their early or mid career and the stress of juggling schedules to take care of her was having a toll on our health and careers.We picked The Charleston because of the personal interaction they provided, flexibility in setting a move in date, additional information they provided on Assisted Living to educate us, and at the time of need, they were running a special that helped us financially as we had to close out her prior living arrangements while at the same time find Assisted Living for her.