True Connection Communities

My loved one and family are very happy with our decision to have my loved one move into Preston Place. The staff is outstanding, friendly, and caring. The staff communication with the family is wonderful! This is a great community for a loved one, and I would recommend to anyone to have their loved one move in. The residents really look out for each other and this is a great plus for us.

While there are always a few glitches that come with apartment living, Verena has been very good to work with on resolving issues. Staff is super friendly and it's kept very clean. The restaurant could use a bit more variety and they do run out of the daily offering sometimes but there is always something to choose from that's tasty and certainly sufficient food is provided!

The staff and the facility are amazing and get 5 stars. They are very helpful and friendly - it has been a great experience for me. I would definitely recommend Verena at Bedford Falls to anyone.

The staff is very friendly and they really care about the residents. They go beyond their normal daily responsibilities to help assist when they can. My mother has been a resident since [date removed]. She has made good friends and is happy living in the community. There are many activities for her to participate in if she wishes. Her favorite is the daily exercise class. My siblings and I feel confident that my mother is well taken care of. We highly recommend Pine Ridge of Plumbrook.

I would recommend the community to others for their loved ones. The friendliness of the staff and the activities they provide is wonderful! The staff communication with the family is excellent. There are options for meals; however, the residents have the option of cooking in their apartments as well. There are washer and dryer hookups in the apartment.

It's been fine for what it is. It's a clean and pretty place. And the staff is excellent.

Everything is all good. I would highly recommend the community to others for their loved ones. They are caring and have great friendliness. The staff communication with the family has been good when we have questions.

The staff are great, and they really are great at communication. They call me with any issues that day, keep an eye out for if my loved one misses a meal. And they genuinely seem to care. Their home care (in house supplemental pill givers/showers) are fantastic.

It's a nice place, there is no complaints. They are very friendly. They check on my loved one really well. I am happy how they check on my loved one. Overall, I would recommend to other families.

Everyone I have come in contact with at Pine Ridge have gone out if their way to be helpful and super friendly. From the people at the front desk, the housekeeping staff, and the Directors [name removed] and [name removed], they have all helped make this transition a great experience. I would highly recommend this community.

[Name removed], [[name removed] and the whole staff have been so helpful, compassionate and kind to my Mother in Law during her move and transition into the facility. Hats off to them for their professionalism and courtesy.

This is a very good place. The residents and staff are very friendly. It is a pleasant area near shopping centers and there are woods nearby as well. There are three meals a day served to the residents, and there are choices for the residents to choose from. The chef is very good.

This a very quiet community. There is a lot of activity here, you can stay as busy or private as you want to. The residents are very friendly and try to include everyone. Transportation is wonderful. I love my apartment too.

This facility has felt like home from day one. They really go above and beyond here. The residents are friendly also, which helps a lot. Communication with the family is great. The staff is very friendly, always asking if we need anything, very attentive. The food has been awesome. They do offer a variety of activities, but my mom doesn't participate in them (her choice). I would definitely recommend them to friends and family.

Pineridge of Plumbrook has exceeded all my expectations. The staff are all professionals, kind and excellent at what they do. [Name removed] and [name removed] guided, myself and father every step. My father transitioned into his new lifestyle with ease, where he is comfortable, safe and part of a fun but calm safe community. Dad's surroundings are esthetically beautiful, clean and his apartment perfect for him in every way. I feel so pleased making the decision to choose Pineridge of Plumbrook being dads residence. ?

This facility is gorgeous! The layout is clean, well thought out, and organized with the residents in mind. All the residents are happy and well cared for by [name removed] and her staff. If you are considering this place for your loved one, our family highly recommends it.

A few months ago, I took a tour through of this facility as a potential community for my mom to live in. I was sorely disappointed when [name removed]& [name removed]would not let me move in here as well!! Lol! They told me I had a few years to wait before I was old enough to move in. [name removed]and [name removed]were incredible tour guides! The facility is beautiful and I could tell that all of the residents loved living here. The dining room is gorgeous and the food was absolutely delicious! There were many activities going on and tons of residents were participating and having a great time! My mom and I were able to share lots of smiles and laughs with the residents and the staff. The apartments are spacious and beautiful as well. This is definitely the place that my mom will move to as soon as she is ready. I can’t wait to be old enough to live here too!!

I have lived at Verena, for about 5 months. I am very happy here. Mileage for transportation has increased. Good food, staff is very accommodating. They treat us well. Very active , many activities, and concerts, museums, ball games, out to eating excursions.. and many more things to do. Two shopping days a week, on our bus. I am glad to recommend this to anyone looking for a independent senior looking for a place to call home.

It has been a very good experience. What sticks out most about Pine ridge of Garfield is the friendliness of all the people, the cleanliness of the facility, and the atmosphere. I would highly recommend them to others.

Phenomenal customer service from the moving ambassador! I felt welcomed and immersed into this beautiful community. Prices were competitive. Cleanliness was spot-on and what one would expect from top notch senior living. Food is varied and delicious; plenty of healthy options.