The William James Group

We are very pleased to call Autumn Cove our Grandmother's new home. They have made the transition of her moving from a large home to a small apartment a much easier process. It has been great for our grandmother to be able to have social interaction with new friends and also having her closer to us has been the best part. She is able to take part in bible studies, listen to live music, enjoy three meals a day if she chooses, go on field trip outings and lunches, and so much more. It is peace of mind to know that she is being cared for 24 hours a day by a loving staff and nurses. They truly have treated us like family during this entire process. I am thankful to have such a caring facility right here in our community. I would recommend Autumn Cove to any family.

Thank you (Autumn Cove) for taking care of our Daddy for the last 9&1/2 years. He loved the people who made his life enjoyable when he could no longer take care of himself. We want to say "Thanks Again!"

The Savannah Court of Lake Oconee is a nice facility. It really worked well for us. It especially worked well for my mother. I would recommend this facility to anyone. The cleanliness, friendliness, care services, and activities are excellent. We are very pleased with all of the services. Everything has been going great. Everyone there is very friendly and nice. The staff has been helpful. My mother is happy here.

When my mom fell on Thanksgiving and had to endure months of recovery, she and I talked about the possibilities for a change in living arrangements. We discussed assisted living and weighed the pros and cons. We had an opportunity to visit, tour and dine at Autumn Cove. We were impressed with the attractive facility, the uniquely landscaped grounds, the elegant dining area and the friendly, skilled and compassionate staff at all levels. Many longtime friends and acquaintances were already residents there and we met new people with common interests. Mother was able to "try out" a furnished apartment and then choose her own [apartment] which we furnished with her furniture. She is "at home" here and stays very bus. The staff, facility and grounds at Autumn Cove are beautiful in every way just like my mom. How perfect is that!

Autumn Cove is the answer to my prayers and the solution to the needs of my Mom and Aunt. I have the responsibility for both of these wonderful women and they require very different care. The staff at Autumn Cove has been quick to diagnose their problems and find solutions. They have an uncanny way of seeing the senior as an individual and discovering the perfect way to meet their needs. My mom is a robust 85 year old woman with dementia, but great health otherwise. She needs to be busy, entertained, and receive lots of love. The schedule of activities is perfect for her and each one is personalized to her capabilities. They even give her "jobs" to keep her busy and help her keep her dignity. She is thriving and I believe this wonderful care is slowing her dementia. My Aunt's needs are just the opposite. When she arrived at Autumn Cove she was weak, listless, depressed and generally in failing health. The staff gave her much needed attention, encouragement, and atmosphere of security. She has thrived! Her physical health has greatly improved, she has a whole group of new friends, and she is very content with her new home. The care of a senior loved one is a great responsibility and was overwhelming for me. I searched for answers and sought advice from experts for some time before deciding on Autumn Cove. I can honestly say I believe that placing my Mom and Autumn at Autumn Cove is one of the best decisions I have made in my life. Each night when I close my eyes I know that they are safe and happy.

This community was very nice and very clean and the staff was very nice and welcoming. The fact that it is all one level is great, and I love the nature trail! My family is planning a move in the future just as soon as we can get mom on board. She is a bit reluctant but there are a lot of fun things to do here, and we are hoping this will help encourage her. Having the other residents to socialize with is also a great asset. We were impressed! Thanks for the tour!

So far I've been very pleased. The facility is super clean. The rooms are nice. They seem to keep them well maintained. Normally the care is pretty good, although today they didn't change my loved one before they sent him out for an appointment, which they've done before. But the staff seem to be really receptive when I come to them with concerns or questions.

I am doing better than I have ever done here than in any other facility. Sometimes I am concerned about why I don't always fit in a group of people.

We chose Residence at Oak Grove because we heard by word of mouth that people had family here and had a good experiences. The room sizes here are really good. They do also seem to have a nice variety on the menu even though she does not eat the food. She is on the memory care side and they do seem to be short staffed on CNAs. They do take feedback well from the families. Overall, I would recommend this facility, it is top of the line.

Love the community. They have a waiting list. But my moms next on the list for a studio apartment. Thanks a lot. Yes am interested in doin more tours

The facility is located in seems to be a quiet area, surrounded by pasture. It is close to Greensboro for those residents who are able to get out and about. Our loved one will be in the memory support unit. The room appears to be approximately the same size as her bedroom at home, so there should be no problem with furniture fitting. There are/were a few maintenance issues (missing light blubs, bathroom fan cover hanging on one side) and the carpet is to be replaced along with the air/heat unit, but these last two were scheduled to be done before we leased the room. The staff that we have met are very friendly and answered our questions thoroughly.

So far I think they have been wonderful. They are clean, and friendly. My only issue has been with the food. They haven't accommodated for the special diet needs, but they are working on that. The activities are geared more towards the ladies, and the activities aren't very active. It would be nice if they had some craft activities. I picked them because of the location, and I liked the appearance of the building, it doesn't remind me of the hospital. The people in charge have always addressed any concerns we have had. They have been Johnny on the spot for everything.

I was able to have an in person tour with Autumn Cove and this community did make the most sense in terms of proximity, however our loved one just liked another community a little more. We were overall pleased with the tour, the marketing guy called several times after the tour to follow up with us, he was very nice and really helpful. However, when we were able to have a second tour, the place did not really seem as clean and well kept as before.

Mom likes the residents and the food. She loves her room. Not happy with the bathroom bc it's not set up for her paralysis on the right side. Maybe if a room like hers but laid out opposite in the bathroom becomes available she could swap rooms. She can't or won't use the bathroom except to shower. I never see the nursing staff in her room. She was stuck on the bedside toilet one time when I got there and had been sitting there for 20 minutes waiting on help.

The facility needs updating. In memory care, it doesn't seem like our loved one is getting much more care than he did in assisted living at a different community. Yet it's quite a bit more money. They do have a doctor on call, and there's supposed to be a nurse there 24/7, but it just doesn't seem that much different. It seems like they're struggling with staffing, like all places are right now.

My family member is no longer here at Savannah Court of Lake Oconee. Everything was improving as we were leaving with the addition of a new director.

We chose Autumn Cove because of its location and initially when costs were assessed they were high but within reason. Autumn Cove has a reputation of not sticking to the rates they quote. They give the option of paying $12.50 for a small load of laundry with the max of $60 a week, but they charged over $60 for the service. Specific requests regarding care and information have gone unanswered by the staff here. It feels like we are being taken advantage of and I don't like that.

Before placing my parent here, I was told, "We've seen it all and done it all," by the staff at Savannah Court. If this were true I would not have received so many negative phone calls from the staff. If your parent is not a quiet, peaceful person, this is not the place for him.

This place is awful. Staff "orders" residents. Mostly Spanish-speaking aides. NO activities for residents. Terrible food. One nurse for 42 residents. Avoid this sub-standard place at all costs! No matter how many times you're told something will be done, it never is. The doctor came in and stayed less than 15 minutes. for all residents. NO chart review whatsoever. I hope the state shuts this place down. It's dangerous!