The William James Group

My favorite by far of the senior living communities I've experienced in my price range in Atlanta. It felt the most genuine and the accommodations felt more like a home mom could relate to. I've visited several and been disappointed by most.

Overall I think they've done a very good job at Franciscan Woods. The staff here is very friendly, and they do a great job looking out for the residents. The place is lovely and they have a lot to provide in terms of amenities and care. My only complaint is I think they could have been a bit more thorough explaining the way their pricing works, the bill ended up higher than we were expecting.

Beautiful facility, very clean, open, bright, and the staff seemed very nice. Lots of activities to keep residents busy and engaged.

well laid out facility. I would recommend this for other families. the over all rating of the location is a 4 star. My mom loves it and the staff is very very friendly. since I am in this type of business myself, I would recommend this facility to other people

The reason I selected this community was the feeling of a home instead of an institution. The art work displayed on the walk which was the residents' art and puzzles that were put together by the residents gave it this feeling of home. I feel Brenda Mitchell had a very positive influence for residents and event out of her way to look after everyone.

This is a nice place overall. The facility is clean and well kept, the staff are friendly, and for what they charge you get excellent service. I'm pleased with it overall!

Overall I think they do a good job at Savannah Court, although there are a few ways our experience could be improved. The facility itself is a bit older, but well kept and clean for the most part. The staff are friendly and helpful, but they do feel a bit understaffed. They could have made things more clear during the move-in process that we needed to make specific arrangements with the visiting doctor that the community works with. But overall I think they do a good job taking care of my loved one

Excellent care of residents!

A nice place to live.

The facility is located in seems to be a quiet area, surrounded by pasture. It is close to Greensboro for those residents who are able to get out and about. Our loved one will be in the memory support unit. The room appears to be approximately the same size as her bedroom at home, so there should be no problem with furniture fitting. There are/were a few maintenance issues (missing light blubs, bathroom fan cover hanging on one side) and the carpet is to be replaced along with the air/heat unit, but these last two were scheduled to be done before we leased the room. The staff that we have met are very friendly and answered our questions thoroughly.

They were great for what my mom needed. She was never happy anywhere but the Morningside crew did their best. The facilities were very nice and clean. They offered many activities (which mom would not do) and the meals looked appetizing!! It was very convenient for us and we were able to visit all hours of the day. They tried to help mom feel good and they made sure she was up and dressed daily. We appreciate all they did!

So far I think they have been wonderful. They are clean, and friendly. My only issue has been with the food. They haven't accommodated for the special diet needs, but they are working on that. The activities are geared more towards the ladies, and the activities aren't very active. It would be nice if they had some craft activities. I picked them because of the location, and I liked the appearance of the building, it doesn't remind me of the hospital. The people in charge have always addressed any concerns we have had. They have been Johnny on the spot for everything.

We toured this community when we were looking into care options for my loved one. This was a nice looking place! The staff all seemed very friendly, and the facility itself was well kept and clean. However this place was quite a bit more expensive than other similar options we saw in the area, and wasn't somewhere we were considering.

My loved one is in the memory care unit at Savannah Ct., and the Savannah Ct. staff are always friendly, efficient, and professional. They go above and beyond with little and big things to assist the patients with things like getting the ladies "spiffed" up, nails painted, favorite dolls or animals close by, teasing, and talking with patients, keeping me informed of physical and emotional highs and lows of my loved one. They work as a unit in a difficult job caring for adult dementia residents with all the physical and emotional needs as best possible. I can have peace of mind that my loved one is getting good care.

home-like atmosphere, nice staff, refrigerator and microwave provided, activities,own bath and shower

VERY nice staff, and would like to tour facility again when I have more time. I especially liked the one bedroom we saw; it was a little overwhelming as this is the first facility I actually looked at where residents were there-the first one I toured was not yet open.

It was just a normal tour, nothing special really stuck out about this facility to us.

I was able to have an in person tour with Autumn Cove and this community did make the most sense in terms of proximity, however our loved one just liked another community a little more. We were overall pleased with the tour, the marketing guy called several times after the tour to follow up with us, he was very nice and really helpful. However, when we were able to have a second tour, the place did not really seem as clean and well kept as before.

The staff at the Insignia are great. They take very good care of my loved one and the nurses are so polite. I am happy with the care that he is receiving. The thing I am having a problem with is communication. They do not answer or return my calls.

Memory care unit, pricing and cleanliness. The night shift staff isn't very attentive though. I would recommend to others.