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The Pavilion Senior Living

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8.2

Review Score

73 reviews
3 communities
Starting from $X,XXX/mo

The Pavilion Senior Living community listings

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The Pavilion Senior Living at Smyrna

10540 Cedar Grove Rd, Smyrna, TN 37167

Starting at$X,XXX+ monthly
Photo of The Pavilion Senior Living at Smyrna
3
3 Photos available
8
8 Floor plans available
9.2
Review Score
46 reviews

The staff genuinely cared for my father and helped make his latter days happy and well cared for. His room was comfortable and kept clean and he enjoyed the food which is better than expected. There are...

Provides: Assisted Living, Memory Care

The Waterford in Smyrna is an affordable assisted living and memory care community located near StoneCrest Medical Center on Cedar Grove Road in Smyrna, Tennessee. The Waterford in Smyrna is a 92 apartment community (68 assisted living, 24 memory care) with a welcoming living room with fireplace,...

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The Pavilion Senior Living at Carthage

130 Lebanon Hwy, Carthage, TN 37030

Starting at$X,XXX+ monthly
17
17 Photos available
8.0
Review Score
15 reviews

My mom was apprehensive after living in her own home for years. After she became a widow, her health and cognition began to decline and she needed more assistance. Once she moved into The Pavillion, she...

Provides: Assisted Living, Memory Care

The Carthage Pavilion Assisted Living opened our community in September of 2015. Our staff have a combined of 25 plus years in senior living experience. We are locally owned and operated. We are conveniently located only 6 miles from I-40 East in-between Lebanon and Cookeville, TN. Our property...

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The Pavilion Senior Living at Lebanon

1409 Medical Center Drive, Lebanon, TN 37087

Starting at$X,XXX+ monthly
8
8 Photos available
7.5
Review Score
12 reviews

I just had a few complaints. In the beginning it was great but I felt like as time went on and Dad was so confused some seemed to have lost their compassion. The food in the beginning was great but it had...

Provides: Assisted Living, Memory Care

The Pavilion Senior Living at Lebanon offers a variety of senior care services including assisted living, independent living, memory care, and respite care to seniors living throughout Lebanon, Tennessee, and the surrounding areas. Our community is conveniently located within walking distance to...

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Viewing 1-3 out of 3 communities

Reviews
for The Pavilion Senior Living

8.2
Review Score
73 reviews

Review Score

73 reviews
8.2

Out of 10


5 star

51%

4 star

33%

3 star

16%

2 star

0%

1 star

2%

A Place for Mom has scored The Pavilion Senior Living with 8.2 out of 10 using our proprietary review score based on 27 reviews in the last 2 years. Over all time, The Pavilion Senior Living has 73 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
37
24
11
0
1
Date Submitted
9
17
27
Reviewer
1
57
13
2
Care Received
35
38
41-60 of 73 reviews
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4.0
Anonymous - Family/Friend
Assisted Living
February 25, 2026
Verified Review
Review for The Pavilion Senior Living at Smyrna

The people there stood out. They care a lot for the residents that live there. It's a great place for elderly people! They are very caring people.


4.0
Anonymous - Family/Friend
Memory Care
February 4, 2026
Verified Review
Our experience

in my opinion, several of the residents really should be in a nursing home, not memory care. Maintenance needs improvement: shower has been leaking for 4 weeks and linen closet door won't latch. Had one medication error: I found my husband's nighttime meds in his pajama pocket the following morning. The have not read the information I provided that would help them get to know my husband better.

Cleanliness

4

Friendliness

5

Meals & Dining

No data collected

Care Services

3

Activities

3

Staff

4

Value for Cost

4


4.0
A. Martin - Family/Friend
Assisted Living
June 11, 2025
Verified Review
Compassionate Care

Primary concerns are related to poor overall nutritional value of meals, lack of regard for dietary restrictions, and phone not being manned 24/7 for timely distribution of nighttime meds that are as needed. Staff at The Pavilion in Smyrna are considerate and compassionate of the care for those in their community. Their patience with the never-ending demands of each resident is a blessing to family members. My brother and I are confident our mother is cared for in a thoughtful manner and are pleased with this first, and hopefully only, experience with assisted living.

Cleanliness

5

Friendliness

5

Meals & Dining

2

Care Services

4

Activities

4

Staff

4

Value for Cost

3


4.0
Anonymous - Family/Friend
Assisted Living
May 19, 2025
Verified Review
Positives and negatives

I just had a few complaints. In the beginning it was great but I felt like as time went on and Dad was so confused some seemed to have lost their compassion. The food in the beginning was great but it had gotten not so good. Cleaning his room started getting somewhat slacking! They did not have a lot of activities for men. All in all, I felt like it was a beautiful facility and for the most part took good care of my dad.

Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

4

Activities

3

Staff

4

Value for Cost

4


4.0
L P - Family/Friend
Memory Care
November 8, 2024
Overall - Good

We have been content with care and attentiveness of our loved one. Considering the high cost of facilities, We feel we made the best choice for the care of our family member. The Pavilion has provided a clean comfortable living place .

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

3


4.0
JL - Family/Friend
Assisted Living
September 6, 2024
Verified Review
Review for The Pavilion Senior Living at Smyrna

Things are lost constantly hearing aids , glasses etc They start gatherig the pts for lunch about and 45-1hr before serving To many falls happening and not being found in timely manner They need more cleaning help for rooms in MC especially. There are some really good and caring staff members that you can rely on

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Assisted Living
July 29, 2024
Verified Review
Pavilion Senior Living Lebanon Review

Generally based off of our experience, The Pavilion Senior Living at Lebanon is a facility that I would recommend to other families who are searching for care for their loved ones.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

4

Staff

5

Value for Cost

4


4.0
Anonymous - Toured community
Assisted Living
December 21, 2022
Verified Review

I toured this facility and it was good. It seemed to be a nice place. Very clean and also friendly staff.


4.0
Anonymous - Toured community
Assisted Living
December 21, 2022
Verified Review

I toured this community and it seemed nice. It was a clean facility and everyone seemed friendly.


4.0
anonymous - Toured community
Assisted Living
September 24, 2021
Verified Review

Our tour with The Pavilion was fine. It just seemed more commercial and it was also more expensive.


4.0
Anonymous - Family/Friend
Memory Care
October 29, 2020
Verified Review
I would recommend The Pavillion

We chose The Pavillion Senior Living because of the location, we knew someone who had their mother here and they had good things to say about it, and they also got into a brand new room with a porch. The apartments here are small but adequate for their needs. They are not fond of the meals and think, they could use improvement. They say they do not have flavor, they don't serve them on time, and there is not a lot of variety. The best part about the community is the staff members. I would recommend.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

3.5


4.0
Anonymous - Toured community
Memory Care
August 16, 2017
Verified Review

My friend is going to be moving into this community soon. The community looked clean and the people we met were friendly and helpful. She is going to have a large room. This is a smaller community. They have assisted living on one side and a locked memory care unit on the other. We saw the food and it looked well balanced and good.

Cleanliness

4

Friendliness

4

Value for Cost

4


4.0
Anonymous - Toured community
Memory Care
August 10, 2017
Verified Review

For many reasons we really liked this community. First and foremost it is extremely close to my work so I can visit anytime. Secondly, it gives an apartment feel to the assisted living scenario so that the residents feel like they are still on their own but have help when needed. Mom is starting to settle in there she has gone out on the bus a few times and is slowly starting to participate in activities but what is good the staff is letting her do things in her own time no pressure. She likes the food, however, the portions are far too big.

Cleanliness

4

Friendliness

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Memory Care
October 21, 2016
Verified Review
Never an issue!

The staff here has been great with my loved one. The community is clean and neat and never a problem. My loved one is enjoying it here. The food is good and they have a lot of variety. I would recommend this community to my friends.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Toured community
Memory Care
February 12, 2016

Good facility. Rent is a bit pricey but very good services offered along with a self sufficirnt Memory Care unit.

Cleanliness

4

Friendliness

4

Value for Cost

4


4.0
Anonymous - Toured community
Memory Care
October 31, 2015

Very friendly atmosphere. Although this one was reschedule by the facility, we learned a lot.

Cleanliness

4

Friendliness

4

Value for Cost

4


4.0
Anonymous - Toured community
Memory Care
March 17, 2015
Verified Review

Its a nice home mom has been there two months, the first three weeks she would stay in her room, staff has done good to acclimate mom she is becoming more social each day. There has been a few times that apartment was dirtier than expected. Meals are very good and facility also offer snacks. Variety of activities for residents to enjoy.

Cleanliness

4

Friendliness

5

Value for Cost

4


4.0
Anonymous - Toured community
Memory Care
February 16, 2015
Verified Review

We toured this community when we were looking into care options for a loved one. I thought this was a very nice looking place, and out of all the places we toured it came down to this facility and another. We ended up going with the other place, but The Waterford is definitely worth a look! The staff are friendly, and the facility itself is well kept and clean.

Cleanliness

4

Friendliness

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Memory Care
October 22, 2014
Verified Review
Very nice place, dedicated and friendly staff!

We're very pleased with how things have gone with The Waterford in Smyrna! It's a very nice looking place, very clean, and the staff have all been very friendly and caring. We were in a real time crunch to get my loved one moved in, and the people here moved heaven and earth to help us get her in on time. They are definitely worth a look if you are looking into assisted living for a loved one!

Cleanliness

5

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Jennifer Melson - Family/Friend
Memory Care
April 7, 2014
Verified Review
My mom has been at the Waterford in S...

My mom has been at the Waterford in Smyrna for a week. So far she seems happy to have her own place again and the staff has been really heplful. She seems to be learning her way around. Am very satisfied at this point.

Cleanliness

5

Friendliness

4

Care Services

4.5

Activities

4

Value for Cost

4


Viewing 41-60 out of 73 reviews

Frequently asked questions

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