The Parkside Group

This is a very caring community. Not only does the staff pay attention to the physical needs of the residents, they tend to their emotional health as well. The caregiver's make this place. I feel as if my mother is in a safe place, surrounded by skilled individuals. The building is old but spotlessly clean. There are new owners and the jury is still out as to whether the huge price increase will benefit the residents on the personal care side. So far, all attention seems to go to the rehab area and I hope that changes. The food has gotten worse. It would be great if some of the proceeds of the increase go to the activities (especially live music) and field trips instead of cosmetic improvements to the building.

Very nice and caring. Can't keep cleaning and clothes washing staff though.

The staff are approachable and kind to my mom despite her often being defiant and non compliant, they tolerated the many demands from me and my siblings. The director is available and respond even during her off hours. The staff is friendly and work to meet the needs of all the different personalities of the residents.

Once my dad entered hospice care at the Lakes, the level of service was insufficient for his needs. I would not recommend the lakes for hospice care

Overall, staff appears to be caring. It would be helpful if Staff had a better system for welcoming and orienting residents when they enter the AL community.

This is a very good community. We have had a very positive experience. The staff seem to care about the residents. The community is clean. The staff communication with the family has been very good. They keep us updated on our loved one, and they are responsive to our questions. There are three meals a day served to the residents. In assisted living there are choices for the residents to choose from for meals.

Overall, things have been pretty good here. We're still working some things out. Their prescription service is much more pricey than the regular pharmacy and that has been frustrating. I understand it's a process and a part of Assisted Living, but I don't understand the much higher cost. I also wish they would have print outs/schedules for the Menu and the Activities, that would be helpful. Especially for outings when my loved one will need money, if I could know in advance then I would be able to make sure she has money to participate. My loved one isn't happy with the food. She wishes they would serve more homestyle and nutritious meals and that there could be more vegetables offered. I will say the facility is clean and the laundry service is great. The staff is great, too. I would recommend this facility to family and friends.

I thought the staff at Oaks at Conyers was super. The people were awesome - probably the best of the several places we toured. The facility was kind of old, although I know they were working on remodeling. We just preferred a place that was already updated.

I don't think the aides are medically trained enough to assist with the residents who are on hospice care. The community worked with us in furnishing the room for my loved one instead of us bringing the furniture into the community, due to the short amount of time my loved one one would be in the community. This community was willing to accept residents who are on catheters.

Our family had a virtual tour and everyone we spoke with was very responsive, we had no complaints.

The director has been very friendly to our family, very accessible and always answer all of our questions. Our loved is enjoying the meals and dining service, and the activities are starting to get back to normal.

I would recommend the community to others. The friendliness of the staff is something that stands out to me. The community feels like a home away from home. They have amenities of a hotel, but doesn't feel like one. My loved one isn't happy with the food. The community does have a set menu and the residents get to select their meals. They are making nutritious meals as well. I would like to see more comfort food mixed into the menu. I'm happy to have my daddy there. It is close by. The care meets my expectations. The biggest grievance I have is they have raised the rent three times in fourteen months. They are going to price him out of the community. Throughout the pandemic they had zero cases of the virus in the residents. They are excellent at keeping the residents safe.

[name removed] was very nice and has agreed to meet me outside and let us look through the windows at the places they have available. Again unless we can make his finances work it is more than he can pay per month.

Our loved one moved in right before COVID, and we have been very impressed with how they have kept COVID out of the facility. The rooms are adequate, her room was completely refreshed right before she moved in which was nice.

Review on Peachtree Creek Memory Center. It distrubs me that the facility smells like urine. I am told by the Director, [name removed] that the carpet is getting replaced but nothing has happened yet. The LPN [name removed] is top notch, the CMA's taking care of my mom, [name removed], [name removed] are fantastic. The LPN [name removed] is fabulous, [name removed] the Activities Director is outstanding, [name removed] the Maintenance Director is fantastic.

Staff excellent, but facility just ok, did not see potential for placement.

The care is OK need more staffing but they do care a lot about the residents. On a better note activities is great the 2 ladies thats there really have our done they self they are caring and is very nice and clean overall its a good place for your family member.

My love one is well here in this community. He is safe, and doing well. I do feel he is in good hands, they have a great staff. They have been great to work with, and are taking good care of him, and his needs. The experience is going well, and this is a community I would recommend.

When I was there the community was in the process of updating the building so I couldn't judge my opinion on the appearance due to the construction. The staff seemed friendly and helpful and considering it was in the middle of being updated the overall place was extremely clean.

Nice place but over my budget & no vacancies