The Opal Senior Living

I loved Brookdale. I loved how they seemed to care for the residents as individuals and that it was small and all one level. The only snag is it’s totally out of our price range. There’s no way we could afford to send mom here.

I went to Belvedere on our scheduled time, and found that things had changed there, even put down a deposit, 2 days before Mr. [removed] move in they came to do an assestment and put him at a level 5, reason given he had to have his Parkinson Meds. 6x a day, as he can dress himself feed himself and needs assistance with shaving and a shower, the price went from $2900 a month to $4000.00 and he could not do this financially So I had to let them know he would not be moving in to their facility. Thank you for trying to assist us in our search. but Mr. [removed] will be staying, for the time at The Residences at Park Place.

IT HAS BEEN A GREAT PLEASURE WORKING WITH HANNA OAKS

As with all facilities when promises that are made, follow through is very important. Part of the condition of his residency was that transportation would be provided to visit his wife's grave site every Saturday, but when the first Saturday arrived, they said they do not provide transportation period on the weekends. It seemed like that discrepancy was kind of egregious to me.

So far so good at Brookdale Inver Grove Heights. They were very flexible when we thought we had a move in date and then she got sick. My mother did tell me that over the weekend she heard 5 staff members were leaving but my mother has dementia so I am not sure how much of it is true. That's the only thing that kind of took me by surprise but again I am not sure how much is correct. Overall things are going good so far.

The staff at Hanna Oaks is wonderful. Management, therapists, and caretakers are very friendly and strive to please residents and family alike. Some days there is a strong urine odor, otherwise they keep the facility, including resident's rooms, very clean. They are very responsive to suggestions. The parking lot was poorly lit and uncomfortable at night. I dropped a note in the suggestion box for lighting and it was corrected the following week. My biggest complaint (also the complaint of my family member) is that it is boring for the residents. There is an Activities Coordinator who schedules at least two activities a day. They are so very uninteresting: Bingo, classic movies, rememberence, prayer, chair exercises, etc. Trivia sounds the most interesting, but I haven't witnessed how it is. A previous resident moved because they were horribly bored. They did have a cook-out last week, which I hear was fun. Hopefully they get more creative in the activities to challenge and stimulate the residents more. I also think an exercise room would be beneficial for an energy/therapy outlet.

Belvedere has been a great relief to me and my brothers. Mom improved physically right away because of the activities and opportunities for walking. The caregivers have been caring and attentive, and the facilities have been clean and inviting.

The staff has been exceptional towards my family and most importantly my father. As my father has no immediate family living in Florida the administration there has provided necessary accommodations to make him comfortable until we can visit and fulfill our responsibilities. They are truly working "from the heart" to make him accepted and happy. His greatest hidden concerns were to have assistance with personal hygiene and daily dressing. They have provided him with comfort and compassion. There is not one person on staff that I would replace. Everyone of them have surpassed normal anticipation. Some have provided their own personal time and funding to assist in his startup needs and have refused reimbursement from my family. Unfortunately they are understaffed. However they are undertaking a campaign to hire additional personnel . The uniqueness of their floor plans which provide individual communities really makes it homelike or like having their own neighborhood. The meals have been better than average and plentiful. Parking for visitors is poor as availability is six parking spots.

My mother was only there at Belvedere Commons of Franklin for a few weeks, but during the time that she was there she was very happy. We were very well pleased with the facility and the staff.

In general I think they do a good job at Village Place Retirement. It is a clean, nice looking facility, and I like that it is all on one level. The staff here is friendly, and they do a good job looking out for the people who live here. They provide a few different levels of assistance, and my loved one is in their assisted living wing. I will say that I was a little disappointed that each section doesn't have a designated caregiver, they usually have to cover two or three areas which makes me worry a bit.

The New Port Inn is a very clean facility. Everyone seemed to be friendly. The value was pretty good. The care services were poor. I can't rate the activities because it is not applicable.

It's a nice place. People are very friendly. My mother says the food is up and down. I think they all cost a lot. The value is fair. Overall, it was a pretty good experience for my mom. They have activities here. They take them out shopping. They have games for them and people come in and play music. They do an excellent job at taking care of my mother. The Brookdale Bluewater Bay is a nice place for mom.

Your loved one needs at least 4-6 weeks to adjust to the environment and so do you! The staff is very supportive of both the family and residents. It is definitely a family atmosphere: are there kinks, yes, but I think you have to work through them, like any other family. Communication is the key with everyone from the top on down. We give the positive and the negative. We know most of the staff and residents by name and they know us. All our concerns have been addressed and information is free flowing. Our loved one is now too busy to talk on the phone and remarks how everyone is like family! We visited 6 facilities , this was the last one and knew immediately that this was the right choice. I think it's a big plus that it's a small facility and we are very happy with our choice.

Overall I think things have gone well with Village Place Retirement. It's a nice looking, well kept facility, and the staff have all been very friendly. My loved one is enjoying himself and settling in well, and I would definitely recommend the place to others looking into senior living. My one suggestion would be that they could definitely work on making the move-in process smoother. I don't feel like the billing or medication services were explained well to me at all, it was somewhat of an ordeal.

I am really pleased with how this facility is. It is very small and accommodating. I dont have any complaints at all.

The food is pretty good and the people that are living their are nice. The staff are also good to the people and caring and understanding.

Nice place. I did like the fact that this place is able to accommodate Mom as her health would detoriate, everything is on one level. Quite small 19 or 20 units total. Only suites available here, but their still a little bigger than ones at Oak Ridge.

Belvedere commons is doing a good job taking care of our Mother. They are like a big family.

Very nice facility, clean,bright,friendly,Lots of space to visit with family privately..I was impressed.didn't get to discuss cost due to it being a Sat. tour.

Very friendly, helpful staff. Facility is bright and clean. Could use a little more activities. Otherwise, a very nice assisted living facility for the price.