The Opal Senior Living

This is a small, full care community with a totally dedicated staff. It is not a resort. It is a comfortable home environment. The service to their residents is great and the food is fresh and great.

Nice, clean, updated, lobby - bright cheerful, staff wore purple shirts with name tags, visitors sign in and are given name tags, laundry included, dining hall - bright-clean, have 1 shared room available - needs twin bed, dresser and night stand, have pool table, some outdoor space- limited, 5 stories building. Movie room. 2/3 women- average age 80. Cable wifi phone included .

The staff members I interacted with were very friendly. The front office personnel knew the residents by name and their different personalities. The Memory Care areas had a closed in feel. Lots small rooms which felt a bit like a maze. I did notice a urine smell in the halls. The semi-private rooms had a feel of some separation as the beds were not set up right next to each other. This was comfortable. The shared bathroom area was small and didn't lend itself to much personal space. The staff was very knowledgeable about dementia and Alzheimer's. They strive to accommodate the different personalities of the residents. There are even monthly informational meetings on caregiving and aging that family can attend.

I liked grand villa. The memory center is on the first floor and it’s very nice. Very updated and modern. The semi private rooms had a half wall between the beds. The rooms were very nice and s good size. It has a pool that can be used We spoke to the activity director and she was very nice and informative. The memory center has 20 people and intimate which I liked. The memory center is a locked unit which is also good.

Liked this one, [name removed] gave us a lot of good info on how to look into benefits at VA and Medicaid. Was clean, lots of friendly staff, talked to a couple of the residents and they loved it there. The shared apts were very tight, not sure if that's a solution but Memory Care is expensive. Like that they can attend to all phases of my dad's aging without the need to move again later.

Very knowledgeable staff. Simplified fee structure.

I liked this place better then [removed], but am uncertain yet if this situation will work for my Dad. I need to see other places before I make any type of decision.

After a nice tour, we determined that this is too small for our needs (very social husband/wife); we found staff to be very caring. The residents seemed content, and the facility looked very clean and welcoming. A good fit for someone wanting a more intimate setting. I especially liked that the building surrounded a landscaping courtyard, which provided a nice view and windows down one side of each hallway. This created a bright environment.

I toured Brookdate in Onalaska on August 6th 2018. I met with [name removed] who was excellent and really seemed to love her job. She spent a lot of time with us and was always available for questions. I liked many things about this facility. It is small with only 19 residents which allows for them to get to know each other more easily. I liked that the residents get peeked in on every 2 hours through out the night but not awoken. I liked that they offered a very prescriptive care plan and were willing to accommodate just about any special care needed. We ended up going with another facility but it was a difficult choice. The other facility had a larger private apartment, more common area, onsite therapy and was closer to my home. I feel my mother in law would have done well here and I hope the same is true of the facility we selected.

Was very friendly and welcoming; a little too "open" for my husband's tastes.

Very nice all around. High on our list!

Very nice

I went on a tour here and the staff was helpful. They were not pushy. They answered all of my questions. The people are super friendly and the cost was great. The appearance was faded and the lighting was dark, I recommend families tour many places so they can compare.

I took a tour here. It’s a pretty nice place and they have a large amount of residents that can still do things on their own so there are definitely a variety of things to do. My mom wasn’t that interested, though, because she wanted a bit more support. My sister kind of liked the way it was laid out, though. We went on a Sunday and the guy that walked with us and took us on a tour was very helpful and nice. He took a lot of time to talk with us, show us the rooms, and answer our questions. I don’t think it was the right fit for my Mom’s needs, but it would be fine for someone that’s looking for something independent.

Rooms seem quite small

My dad moved into the Grand Villa and his first night was really good. He had a temporary experience there before and it was a bad experience. He is back there now and he is content and he is happier. The community is well maintained and they showed me variety of options for my dad. He has no complaints about the food, he is eating good meals. He has his privacy with his own apartment. They suit him well.

We toured quite a few communities and this one seemed to be on the older side than most of the other ones we toured. It was not as inviting it could have used some updating. The staff was nice very friendly very informative on the tour We did not eat here but from what we saw the food looked good and smelled very good.

I was primarily looking for a community in a convenient location for me to travel to. I had many options to consider and this community was actually not convenient for me. It would be suitable for another family.

I had a pleasant tour of this community, and everything went well for the most part. The community looked great, everything looked nice, and clean. The staff was very kind, and helpful. My tour guide was friendly, and informative. My questions were answered. The experience went well, and I would had felt comfortable with moving my friend to this facility.

My mom liked this community when she visited. She said the staff were nice and the community was clean. This community did seem to offer some nice amenities and activities.