The Blake by QSL Management

Now these are my scores, however my dad is the one that lives there and may say differently, but based on the experience we have had so far, we would recommend Haywood Estates to other families who may need a place for their loved ones

I have lived at Smoky Springs for 2 years and it’s truly become home. The leadership is amazing, and I appreciate them all…[name removed], [name removed] and [name removed] are so helpful and truly care about us. It takes a lot of heart to lead and they have it here. I would recommend Smoky Springs to anyone. Be sure to contact [name removed] for a tour- you will love her!

I have been here for 5 months and I enjoy my experience extremely. Office staff is very nice and helps with all my issues whenever I need it. Food is good my apartment is spacious. Plenty of things to do to keep my mind active. Laundry rooms on every floor. Family is invited to spend time with me for meals. Residents are friendly and helpful. [name removed] is very helpful in extending her warmth to future residents. I love it here!

I am so grateful to have been referred to Fairmont Retirement community! My octogenarian mother has lived there almost two years, and she couldn't be happier. The team calls every resident by name, knows family members, and rapidly responds to any concerns with genuine concern. I've never experienced such sincerity in caring for residents, nor have I seen the incredible team work exhibited by management! The amenities included in the cost of the lease are abundant. I have no worries that my mother is safe and greatly cared for. If I could choose more than five stars, I certainly would! I highly recommend this center!

This is my 3rd retirement home and my favorite. You are a family member, not just a resident. When the lights in the city went out, the staff went door to door to check on us and escorted us to a lighted area with a generator. When the elevator failed, the staff paid firefighters to carry non walkers up and down the stairs while it was being fixed. It's a great place.

The people here are really nice from the staff to the residents. My mom loves that the housekeepers are 20+ year employees that really get to know the residents. They will even check on you if you don't make it to an event you usually attend (like a meal or bingo).

If you want peace of mind knowing that your loved one is safe and taken care of, this is the place. The staff makes my mom feel cherished. They call her by name and always greet her like she matters. She can now socialize with others. The facilities are beautiful and very clean; one would think it was a resort. The on-premise medical staff means that help is only a press of a button away. There are many activities daily so there is no reason why anyone would be bored. There is on-site physical therapy. There is piano bar, salon, library, chapel, activity room, pool table, coffee and ice cream bar, spacious deck,…too many to mention here. Residences are cleaned and bedding washed weekly by staff; laundry can either be done by the resident or for a fee by staff. Dining options include a daily special or order off the limited menu. Food could be a little more exciting but that will always be a complaint for people. This was a wise choice for my mom and I no longer worry about her safety.

The employee are nice and very professional. There prices are affordable and this a good place to bring your mother or father to live.

Reasonable rates. Very honest administration. They also reach out immediately if there is a concern. Generous sized apartments & elevated amenities!

Great facility. Just what my mother needed and she enjoyed being there and developed some friendships. I am not aware if you know that my mother is deceased. She passed in May of 2023. Great care and concern for residents at this facility. Thanks for recommending Lighthouse Pointe.

New Haven or as it is now known as Barclay has delivered to this date on All items they promised. All transitions are difficult but they have worked hard to communicate and to make sure she is cared for .

A Place for Mom helped us connect with Elance now known as The Barclay. My parents have been thrilled with this location. It went very smoothly and we cannot be more grateful for the end result. They have been able to maintain their independence, but now have many activities to enjoy everyday.

Smoky Springs is a very nice place. I also think the food here is very good.

This has been a very nice place My mother-in-law has enjoyed being there she's met a few new people I feel she's very comfortable The meals were really good The cleanliness was really really good Steph was excellent I chose this place for my mother-in-law once I visited that I would put myself here if need be she has chosen to go live in California as of November 1st so she will be moving out in about a week and a half.

I had a wonderful experience with [name removed] during the first tour. She was informative & welcoming. I loved the atmosphere and the people. I have lived at other communities & this is by far the best! The activities are great! Great people & all kinds.

Everyone at Deepwood Estates has been very nice and helpful! The apartment sizes and the amenities offered for residents are good. It is also a great value!

Warm welcoming atmosphere! Staff are very attentive and management was very professional and caring. Residents are very active and social! [name removed] spent lots of time getting to know us and what our needs are. Highly recommend!

Basically, my family is quite satisfied with The Blake. The food has not been as good as expected.

Both administrative and care staff are very helpful. My mother-in-law states she is comfortable and well-cared for. Rooms are a bit small, but bathrooms are very large and easily handicapped-accessible. Residents can get hair cut at the salon and have TVs in their room. Staff constantly check in on the residents.

Smoky Springs is a welcoming and happy community. It's my home away from home. I would give all the stars for happiness & healthy residents. I have enjoyed every day safely, comfortable, inviting community, the activities are fantastic. The resiliency of the staff to go above and beyond is unlike any other. I have enjoyed the dubious honor of being a resident here. The staff does not put things off, they take care of whatever need or issue immediately with grace, understanding and compassion. I live my best life here with a staff and community that support and gratefulness.