The Blake by QSL Management

My mom spent two long weekends at Smoky Springs as a trial. I had also investigated the facility prior to her staying there. The staff and residents are like one big family. The staff all say that it does not feel like a "job" to them. It definitely shows. The GM, [name removed], is a good communicator and follows up on needs or concerns. She's calm and caring, just an overall amazing person. The food is delicious, and the chef is skilled in preparing healthy but tasty meals. I have known of three residents who had to leave due to health reasons, and they all wanted to go back. As a nurse, I feel comfortable having my mother there because I know they really care about her. This facility is a rare gem these days for aging adults.

We have been well informed and feel as though Mom has received appropriate attention and care at HarborChase of Vero Beach. It's reassuring knowing that she is in good hands.

Our family had an in person tour with Anthology of Charlottesville and the tour experience was great. I didn't really decide against Anthology so much as I decided for [community name removed] Physical therapy on-site at [community name removed], which was what swayed our decision.

Home away from home for my mother. I love the staff and faculty. The meals could have more home styled cooked meals, and the activities could have a little bit more of a variety. However based on the experience we have had so far, we would recommend Holiday Ashley Park to other families.

Here's an improvement suggestion- they really turned me off at the start because each time I paid them a visit (3 times) there was a NEW Marketing resource and potentially new Executive Director. I went into a closure with them knowing they had visible 'back office' & exec staffing issues. I expected to see the same at the care level. That's why it was essential that I be close by. I expected to be filling in a lot. However, my loved one has to continue to live here and she loves it.

Excellent staff, dining, lots of things to do, if able. Highly recommend. All needs are taken care of properly. Activities includes; bingo, outings, a published activity sheet daily etc. I would recommend to others.

Holiday The Fairmont is fantastic! The staff is great, the caregivers are exceptional. I wouldn't mind being there myself when it is appropriate!

I toured New Haven at Little River and it was a great tour! This facility was very nice. It's the same corporation as another facility in the area that I toured. Great facility!

Fantastic facility! Love everyone who works there - they definitely make it feel like home.

My father died in 2017, but my mother continues to live at the Fountains, now over 15 years. She moved to the Assisted Living residence in 2021. Overall, this has been a great place for both of them. They were active residents on the Board, bridge players, and friends of everyone. My mother will be 99 in July 2023, but her mind is sound and she appreciates that Assisted Living has what she needs at her time in life. We toyed with the idea of moving her to the DC area where we live, but the Fountains offers so much more than we could find here, plus she has personal ties there and better weather.

What stood out to me about this facility is the price, that was the biggest one for me. I think you get a good bit for your dollar but my loved one doesn't agree. I think overall, the staff is good. My loved one is not always happy with the food. There's been some confusion about his bill because they have new staff working, but overall I like them. I would recommend this facility to family and friends.

Magnolia Brook is very nice, but I preferred the openness and all the windows and light at another community for my husband.

I think Holiday Washington Commons is great. My loved one isn't crazy about it (no complaints about the facility itself - he would just prefer to live in a different location). But he's getting nourishing meals that he doesn't complain about, which is a big deal for him. His apartment is lovely. It's a 2-bedroom with all kinds of windows, and it's quiet. In my interactions with the staff, they couldn't be more friendly and helpful.

Things seem to be going well here for mom, overall. They're very kind to her and taking care of her. They have a lot of caring staff and it's a good value. Mom has mentioned that she's tired of them serving the same things for meals, so I wish they would have more variety. She does, however, love the soups. I think they're homemade. Activities are ok, but I think they could use to be updated and have more variety. It seems like mostly babysitting, not a whole lot of engagement. Which is hard for mom since her Dementia is mild. Initially they told us that she would be able to participate in the Assisted Living activities, but that's only happened a couple of times, which is kind of disappointing. One thing I wasn't aware of when we signed up is that they ask for 2 months rent in advance, so we've basically been a month behind in billing. I wish that would have been disclosed and made very known upfront. But overall things are good and I would recommend this facility to family and friends.

The interaction with the staff is really good. They do a lot of activities, such as; games, arts,crafts, social hour monthly, and pool. My loved one really enjoys the social hour. The value for the money is a lot better than the last facility. They offer three meals dailiy. The apartment is beautiful, and my loved one seems to be happier and more active.

The level of care she has gotten has been excellent. They are kind and attentive. She has also gotten occupation therapy and physical therapy here. They have been fabulous, they go above and beyond and pay attention to detail. They are very communicative with me as well. I am from out of state and we had to do this last minute, they were so helpful and provided her a bed and chair and we really appreciate them. I would highly recommend Dominion Senior Living at Patrick Square to others looking.

New Haven is excellent and my wife is doing very well there. Teamwork is a buzz word today and routinely overused. However, New Haven exemplifies teamwork. I have seen it in action in everything from confronting Covid to celebrating holidays. These folks believe they are a team and therefore function as one on all levels. One thing they do very well is communication with residents, family members and visitors. This begins with the director who emails information freely and is evident throughout the community in conversation. Anything I have thought could be improved is too minor to mention. The important things are done well. I arrive at New Haven to visit my wife with a smile on my face and I leave New Haven the same way. Even if some interaction with my wife did not go well, I know that I have found the best place for her. If I need to talk out that interaction, I always know there will be a staff member who will take the time to speak with me. I could not ask for more.

We have noticed that over the past few months with it being an older property they've really amped up repairs and face-lifts. [name removed] made a really big difference in our decision making - she was very patient, friendly and warm when we would come to visit. She really made him feel welcomed. We really like that the community is very conveniently located for us, and he seems to be really enjoying the activities.

This was a nice community. They were unwilling to admit my loved one.

Very happy living at The Fountains at the Albemarle. All residents are very friendly at The Albemarle. Food could improve sometimes. The staff at The Fountains at The Albemarle are very friendly and courteous.