The Arbor Company

Very impressed with the programs in place to keep the memory care residents engaged. The common spaces were very clean and well kept. The staff was very friendly and seemed to very much like their residents.

Excellent all around. Only issue is the community fee. Excellent tour and very informative. Great place and willing to do what it takes to help. Not only does [name removed] know her stuff but she has one of the warmest and most engaging personalities of all on my tours thus far. And this is a major asset for this community and organization.

Excellent facility. New with all the necessary amenities. Expensive. Price quoted by you does not gel with their price. Main drawback as far as I am concerned is the lack of landscaped grounds. Large rooms however porches are not screened.

Arbor Terrace is beautiful! [Name removed] gave us a comprehensive tour and we really enjoyed the open atmosphere, and the building still shines like new! The rooms are sunny and spacious, food looked great and there are lots of options for each meal.

[Name removed] gave us a tour this afternoon and the facility is brand new and sparkling clean. The staff were all very friendly and residents were also very nice. The residents seemed to gel like a community. Rooms were beautiful, menu and common areas were also very nice.

Really nice! New, clean, welcoming, friendly, lots of floor plans, meal choices, activities. [Name removed] was very easy to talk to and helpful.

[Name removed] was the best! Great tour with wonderful advice.

My mom has been in Eden Terrace for maybe 6 years, initially in the retirement community of Eden Terrace. As her mental state worsened, it was suggested she be moved to their memory care facility, Evergreen. I was hesitant, but their suggestion was spot on. She is receiving better care than I could provide her in my house, and she could not be happier where she is. Her care takers are just what their title suggests, they care for the residents. I don't know how they do what they do and keep a smile on their face, but they always do. I say "Thank you Eden Terrace".

[Name removed] was my tour guide. I really loved the place. We looked at independent and assisted living.

Arbor Terrace is beautiful and seems to be administered in both a caring and efficient manner. [Name removed] carefully went over my long term insurance and I do not qualify for care there.

Harborchase is a wonderful facility. The entertainment, quality of life, and food are all excellent! All if the staff I have met seem to be very compassionate and caring. 10/10 would recommend.

Beautiful community! Love working here! If you want to join not just a community but a family please don’t hesitate to call and come see for yourself the love our community/family has to offer! Thank you so everyone at The Lakeside!

I met with [name removed] and was very impressed with this location. It was clean and neat and yielded a family atmosphere. The rooms are ideal for my uncle. The units are spacious. If there was a drawback here, it would be the transportation they provide is quite limited. And to utilize additional services outside of what they offer is $45 per trip which is expensive. However, it is at the top of our listing right now.

This place is stunning, top-notch. Excellentllent activities and food service. Very well appointed. It all comes at a price, but if you can afford it, it seems like one of the best you can get. Memory center area was a bit smaller than you'd hope for though.

Toured this community beautiful community. People look happy and care staff looks friendly.

This is a wonderful community. We thoroughly enjoyed our tour with [name removed]. She provided us multiple options and we were more than impressed with the two bedroom cottage we were shown. This may be the community we choose.

My mom has lived at Arbor Terrace since June, 2018. It was a very difficult decision to move her into an assisted living but, in spite of significant in home care, it became obvious that she needed more supervision and more opportunity for socialization. I had visited and spoken with representatives from all the local assisted living centers in the area and decided on Arbor Terrace. We have been very happy with our decision as is my mom. She is more active physically and socially. The staff is very supportive of her and me. There has also been very little turn over in staff, which is great! I would recommend Arbor Terrace.

My father and his wife toured a total of five assisted living facilities within a certain price range, and BY FAR the best was Atria! My 8-year-old son even asked if he could move in, because "it would be like living in a fancy hotel!" They loved the European look of the place, the beautiful courtyard with fountain that looks straight out of Rome, the long, pleasant, screened veranda with fans overhead, the beautiful, large pool with gentle ramp, the amazing 1st run movie theater with stadium seating and surround sound, the huge auditorium, the tease of hors d'oervres at Happy Hour, and the ability to get group tickets to theater events and more. Plus food, TV, phone, Internet, room cleaning, laundry - it's all-inclusive! I loved that 3/4 of the place is Independent Living, and only 1/4 is Assisted Living, so that gives my family access to younger, vibrant potential friends, and a reason to keep trying and not just sit in a chair in the apartment all day. I love the beautiful, well-equipped Physical Therapy suite just down the hall, which I hope will help my dad improve his mobility. I love the large yoga studio which I hope will attract my dad's wife's interest. I love how dog-friendly they are at Atria, and that they even have a "Yappy Hour" for the dogs! And while we don't need it yet, I love the beautiful Memory Care facility - a miniature version of the main facility, with a pretty internal courtyard and a "square" design, with the hallway around the edges so that if someone wants to wander, they feel like they are going far without ever leaving. It was sunny and beautiful inside, with a large exercise / activity room, and even an open cooking kitchen where they do hands on cooking activities with residents. My son was an instant hit in the Memory Care facility, and he was not turned off in any way - no unpleasant smells here! He loved giving hugs and kisses, and getting them. The residents were clean and happy. I know we would enjoy visiting if it were needed. I could not say the same of other facilities. The only drawbacks at Atria are that the Assisted Living folks can't use the same dining facility as the Independent Living folks, so if they did make friends, they have only the Bistro (which is also really nice, forgot to mention that) as a common place to eat together. Another drawback is likely temporary - being only a year old, the facility is not fully populated and it is very large, so it feels a bit empty at the moment, but should feel less so after awhile. My biggest complaint thus far is that the food isn't nutritionally optimal for seniors in any way, and the wait time on lunch was completely unacceptable. I went nearly 20 minutes with an empty water glass, and no one appeared to care. The Monte Cristo sandwich "special" was nothing more than dryish French Toast (fried) with sandwich meat (cured meats are high in salt and encourage vascular swelling, a bad thing for anyone with atherosclerosis, memory issues, amd more) and there wasn't a dark, leafy green to be seen (kale, spinach, and collards are high in the very important nutrient, folate, which can reverse atherosclerosis.) The food did not match the scenery - beautiful place, really boring, uninspired food. I hope that they will improve on this front, then this place would be the best there is, no question. Overall, we couldn't be more excited, which is something I never thought I would say about such a facility.

My husband and I Toured about 6 months ago. Very nice place.

Atria of Norwood has been the best decision I could have made. As an independent Senior resident, I continue to make new friends and enjoy all of the activities that are offered. The staff is always courteous, friendly and willing to assist me with any questions or concerns I may have. The food is delicious and I'm so appreciative of all consideration given me from my first inquiry to the present. Just came back from a wonderful afternoon of theater and pleasant ride home. Every day holds lovely opportunities to grow and enjoy life!