Tarantino Properties, Inc

I toured this community when looking for my mother.The memory care was not a good environment. There were a bunch of people in one room doing nothing. I would not recommend.

When I went to visit this community, I noticed a bad odor. The furniture showed stains on it. We did not want to stay long. It looked more like a business. This was not the worst but not the best.

I felt that I was given bad information regarding the room set up and level of care they were able to give. I was told that in the private room, our family member would be able to control temperature. That was not true at all. The emergency pull for falling did not work. Not nearly enough staff. It was just a very bad experience.

Very friendly but under-staffed. Food is NOT nearly as good as advertised. Cleanliness is a real issue. Total price was $500 per month more expensive than quoted prior, but by then it was too late as my parents had already committed. Many other smaller "promises" have not been kept. Not very satisfied but will do for now. Will likely begin looking elsewhere soon.

The staff are long on selling their plans to keep you there, but short on providing care. They claim they don't have time to walk her, and suggest I hire someone to come in there and do it! My mom often smells like urine or stool and wears dirty clothes. They claim she refuses showers and help wiping. Obviously they have no skills in working with dementia patients to elicit cooperation with their care. Nursing (administrative only) staff is unwilling to meet her needs and offer excuses that they lack the staff to give her care. Wonder just what we are paying for.

The person that took us on tour was nice. They offer transportation and an enclosed courtyard. I was not impressed with this community when I visited. There was an odor when I walked into the community. I did not think this community would work for my loved one.

What is going on with the food?My friend lives there and recently has serious complaints about the decline in the food quality. The menu is usually not consistent with what is being served and the increase in canned vegetables versus fresh has increased. She has a very strict diet being diabetic and watches her sodium intake. I would think that an increase in canned vegetables is not a good thing for people watching sodium intake. Are there any plans to improve the quality of food that is being served?

We are very disappointed in the apartment and office services. The apartment was not clean when we moved in and there was a faucet that was leaking all over the bathroom. There is no stopper in the disposal drain and there was a moldy refrigerator in the living room when we picked up the keys. I have been trying for 3 weeks to hear back from the accounting office to no avail.

The reviews on the web site for this facility are very misleading. (Of course, any place that posts reviews that are all 5 stars is a bit questionable. Of course, they will post all of the positive ones, but none of the negative.) Regarding the facility itself - it appears clean, but has a very odd smell to it. It is an older facility with not very amenities or common places for the residents to mingle or relax. There is only one garden area which is not an option in the very hot or very cold months of the year. As far as activities, the place is very small with minimal areas in which to do things and the activities are at a minimum. So, if you are looking to keep your loved one active and engaged, it this isn't the place. What they call the 'rehab area' is a closed off room with 3 very old looking pieces of equipment that they say is leased by an outside company. If your loved one does need rehab of some sort, I would suggest looking for another option as what is in that room doesn't look like anything that would provide rehab services. The furniture and decor is VERY outdated and looks as if it was put together with garage sale items thrown into the place just for the sake of having something the in the rooms. There is no rhyme or reason as to the decorating scheme, as if you can call it that at all. Value - well it is cheaper, but with anything else in life, you get what you pay for. Spend a few extra bucks and go elsewhere. Staff seemed friendly, but not very engaging with the residents. Activities were limited at best. They say they try to engage all residents. That is questionable and hard to determine, especially if your loved one cant communicate sufficiently to let you know if they participated or not.

My 95-year old mother lived in the Assisted Living portion of Greenfield Senior Living of Williamsburg from the end of February until the beginning of September 2015. The service deteriorated during this period until my wife and I finally decided to move her to a another facility. The three major problems were the medical care, the responsiveness and the food. [removed] Lack of staff - especially on the night shifts - resulted in wait times of one-half to three-quartes of an hour for a response to her call pendent. Fortunately none of these were for emergency situations. The food was just not good, and my Mom's biggest realization was how much better the meals were in her new assisted living facility. Most of the issues were personnel related. The entire management team was replaced in August, and the new director lasted less than a month before she resigned. The individual care-givers were pleasant, but most were inexperienced and there was a high turnover rate. We pay a little more for her new facility, but we feel more comfortable and Mom is much happier there.

My father was very unhappy there . They have continued to do nothing for him since he has resided there and he is very miserable.

Recently I made arrangements to move my father to Greenfield in Spotsylvania. The staff was extremely friendly and helpful right up until things went horribly wrong. -They did not inventory or label the items I brought for his room. -They did not inventory his person to make sure he was not bringing in anything dangerous. Since my father has dementia, he still had his wallet, keys, and two pocket knives. One of which he used to threaten a staff member and the other he used to dismantle a window on his 2nd day and he eloped. This facility left him in the ER of the local hospital for 18 hours insisting my father must have PTSD or some other issue other than Dementia because of the violent 'fight or flight' behavior he was showing. I feel this is irresponsible. I told them my father was RECON USMC. I told them he would be combative. I don't understand why they didn't label his belongings or screen him upon entry. I don't understand why they would not take him back from the ER once he had calmed down. They left him there and refused to take him back. It was a nightmare for me and my family to have to pick him up from that ER and find a way to care for him while we found another facility. In the week that followed, I waited and waited for them to contact me with a plan for their own psychiatrist to evaluate him. I called them every day to ask. After a full week I was told their psychiatrist would not evaluate him, and I would need to get a 3rd party licensed psychiatrist involved, even though he had received two evaluations at the hospital and they deemed it was just the Dementia, and no underlying psychiatric problems were detected. Finally, after a few weeks, I received my un-cashed check in the mail. But there was no letter or note or anything in the envelope. Just my check. And a few days after, I got a bill for the 2 days my father was there.

I moved [name removed] in [date removed]. She did not get in a bath schedule until I had a meeting with the director a couple of weeks later. I was going on Saturday to give her shower and do her hair. I moved [name removed][date removed] because she never got her emergency necklace, she would sleep in the same clothes and shoes several days, the staff was not friendly or helpful especially the nurses. The director brought her puppy to work and let him run around in the dining room. I really think she was not evaluated correctly and was not able to do things others assisted living residents could do. The food was ok but not enough but they had snacks. The director is now at [community removed] over memory care which was where [name removed] was and I moved from there [date removed]. Unless there have been major changes, I would not recommend this facility.

Unprofessional and non compassionate I DECIDED TO PUT A DEPOSIT DOWN AFTER TOURING THIS FACILITY FOR MY MOM. WAS TOLD BY SALES PERSON MORE LIKE A CAR SALESMAN THAT A NURSE WOULD ASSESS ON SPECIFIC DATE. NURSE NEVER SHOWED. CAR SALESMAN TYPE PERSON NAMED [name removed] IGNORED MY CALLS AND EVENTUALLY SAID HIS NURSE WAS IN ORIENTATION. SHE WOULD DO A FACETIME AT A TIME SCHEDULED. SHE NEVER DID. WE CALLED AGAIN AND HE SAID NURSE WOULD COME OUT NEXT DAY. NURSE ASSESSED AND SAID MOM WASNT SUITABLE FOR MEMORY CARE WHICH WE KNEW THIS AND RESERVED A ROOM FOR ASSISTED LIVING. THEY RAN MY CREDIT CARD AFTER THE FACT AND NOW BLOCKED ME. THEY ARE LOOKING TO FILL MEMORY CARE BEDS BECAUSE MORE MONEY. PERIOD. I AM A PMHNP-BC DNP [removed] I HAVE BEEN IN THIS FIELD A LONG TIME. THE RESULT OF WHAT THEY HAVE DONE IS TOTALLY UNPROFESSIONAL AND NON COMPASSIONATE. I WOULD ADVISE EXTREME CAUTION IN PLACING YOUR LOVED ONE HERE.

This place is worst! I see they are lazy to take care of the people! Room smells bad too! My mom clothes were mixed up! I don’t see management do cares for the people! Do they have a health care background? Or even a licensed? Every time I will visit my mom, they are just sitting and eating snacks! When I am asking a question or health concerns about my loved one, the supervisor is clueless!

Ownership changes often; breach of contract. I would not recommend to others. I was attracted to them because it was my first time to move to a 55&up. Close to my preferred shopping business.

Moved my mother in and a week later they announced they were sold and would no longer offer any of the amenities that made it attractive to my mother. Still trying to get deposits back and hopefully additional compensation for pain and suffering experienced having to move twice in a month

My mother is no longer at Spanish Vines due to their incompetence and lack of safety protocols which caused my mother harm. So she is currently with family and has decided for peace of mind to stay with family instead of trying to go back to a senior facility. We have placed a complaint with the state that is investigating these matters. So hopefully some of these problems will be resolved so that no other family will have to go through what we went through. But I'm not sure how that may help you all with future placements until they fix some of these issues.

Horrible place and horrible management the whole building had Covid and they did nothing about it!!!! Management is horrible all they want is money turnover is high and they don’t care is resident live or die nobody wears mask

After 2 months at the facility office staff called and wanted my dad immediately removed after a disagreement with another gentleman in memory care. We had no where safe within my home to house him from wandering off which is why we waited 5 months on the waiting list to get him in. We thought this would be the home for his remaining time with alzheimers and 3 kinds of terminal cancer and a place for hospice to make him comfortable. Nursing staff was kind as was front receptionist. Office staff absolutely horrible!! They kept our $[removed] deposit, demanded we remove him immediately (which police explained to them it couldnt be safely done) and wanted us to pay an additional $[removed] a month to administer meds he doesnt need so he would be a sleeping zombie. The entire point of a memory care is to keep people from wandering off, not to take money and then leave families high and dry for end of life care. I have never heard of a facility so [profanity removed] that they kick out a dying man.