Surpass Senior Living

Our experience has been great with Sommerset. We were at another community prior to this, and Sommerset is night and day better than the previous community. The staff communication with the family has been wonderful. They will call the family if something comes up with our loved one that it might be concerning. The staff are very attentive to my loved one's needs and they have gotten to know the individual needs of my loved one, as well. The community has been able to provide medication management, dressing, hygiene, and housekeeping as some of the care they provide. My loved one seems to enjoy the meals provided. They are able to provide three meals a day to the residents in the dining room. They are willing to work with dietary restrictions for the resident, as well.

The Heritage at Twin Creeks is a very nice facility. We found that there were not as many residents out and about and it did not seem as active as another we were looking at. There are also no washer and dryer in the apartments.

We chose The Ivy at McKinney because the food served is more like my moms home cooking and she fit in well with the crowd here. The value for the money is excellent especially for everything we get. Every apartment has their own washer and dryer which has been a big plus and the staff will come help her with laundry when needed. It is more like apartment style living, they offer more independence if you want it but also have care available. The atmosphere is very friendly especially the residents, it is more middle class and there are always people out and about. I would definitely recommend the facility to others.

Parkside is a very clean place. They provide good care and were very responsive to my mother's needs. There is ample room in the residents' rooms, and the bathrooms are large. The facility is about 4 years old and pretty modern. Really the only problem I had was with billing. They kept trying to bill us at a higher price than our original contract. But the cost itself is reasonable, and the location is good.

We have had a good experience so far, our loved one really seems to be doing very well here. We chose The Heritage because of all the activities they offer. On Tuesday's they have grocery days, on Friday's they go out to lunch at different spots. They have different outings all throughout the weeks. The staff are very accommodating and if our loved one is really needed to go to the store one day, they will take her there. We appreciate that they go get our loved one for activities since sometimes she may forget. They are very communicative with our family and send us pictures all the time. Our loved one also says the food is great.

It's amazing how many of the staff who are currently working there have been there for 5-10 years, including the management, some of which have been there for 10-20 years. I think they're very attentive with my loved one's care. Immediately as soon I text or call, they get back with me. They're with it and take care of business. And the facility has always been clean whenever I go in to visit.

I think that the staff work really hard at this community and that it is a good environment. They work really hard to make the care individual for each resident and their needs. The meals are great and the chef is very accommodating to the residents and their needs. This is a place I would put my loved one.

I believe this is one of the best communities in the area. One of the reasons I picked this place is that the residents were talking, laughing, and enjoying themselves. The staff are great to work with. Anything the family needs they are willing to assist the family and residents. There is an hourly listing of activities for the residents to choose from. There are some activities that the residents will sign up for and others they can just show up for. The memory care activities are able to keep the residents actively engaged. There is a monthly family night, and there is a newsletter sent to family. There is transportation for the residents to use for field trips.

I have been here since [date removed]. The people that work here knew my name from day one. Everywhere you look going down the hallway you see interesting things to look at. Everything is always very clean. I have been on the bus many times and everything is very busy. My son wanted me to come. He has lived for 50 years nearby.

The Heritage at Twin Creeks is a great place for seniors. The staff goes above and beyond in ensuring the comfort and respect that the residents deserve. The building is always clean and there is a lot of activities for residents to engage in. I will 100% recommend this place.

Amazing staff, always helpful with smiles on their faces. Facility is always clean.

Great place to place your loved ones. Offers great care and activities. Friendly atmosphere.

Such a beautiful place for these residents! They are well cared for and live happily.

I like the activities and the caregivers. I would tell people to live here. Enjoy the people here.

I have been here long now working as a caregiver stayed with residents and my other staff. Worked together and Heritage is role model to me. I wish to stay long and communicate with more and welcome all. Thank you

Great staff with fun activities always scheduled. Great care of residents and always a clean facility. Highly recommend for any loved ones.

I've enjoyed being here and have made good friends here. The staff takes really good care of me. I feel like they take time for us and make sure we are always in good shape. Thanks for the good care. Also the staff always keeps everything clean and takes care of us.

Nice place to work

I love working here everyone is friendly and will help you in an y way that they can. I'm glad I chose The Heritage at Twin Creeks, nothing but love.