Sunshine Retirement Living LLC

Overall we are very pleased with the Belleview Heights Transitional community. Their kindness that is shown to the residents and family is something we like most about them. They are always ready to help and answer questions about our loved ones care.

After my dad passed away, we were concerned about my mom living alone in a big house. Managing home maintenance, cooking, cleaning, socializing, etc. for my mom and us, it wasn't the right choice for her to move in with us because we are still working, and she would be alone in our home as well. So we toured various facilities, and Mom came to the realization that Creekside Oaks would be the best place for her to live in this next stage in her life. My mom is living! She is socializing more than I ever thought, she is participating in exercise classes 4 days a week, going on field trips, and taking part in social events. Mom is very happy and very well taken care of. This gives me a lot of peace knowing mom is happy, safe and enjoying life!

My mother recently passed away [date removed] at the Ashley Gardens (AG) Facility after battling dementia/Alzheimer's for approximately 13 years. AG was her 3rd and final facility, and we could not have been more blessed to have AG as her final destination. As a family, we felt AG was equipped from the management team ([name removed] and [name removed]) all the way through to the workers on the floor ([names removed] and I know I missed more) were a concerted Team effort. We were welcomed any time of the day, and someone was always waiting to assist in any way. The connection with every staff member was authentic. caring, loving, prayerful, compassionate, and passionate. In mom's last days, the staff prayed with us and over my mother. This provided our family much peace as mom passed peacefully. They created a joyful presence in the wake of death/sad times. We will always be appreciative of the AG family for the compassion towards our mother.

[name removed] was only at Deer Park Retirement Community for a few months, but during that time I was very happy with the room, staff and amenities. [name removed] wasn't mental capable of independent. If she had been, would have been a perfect place for her. I think it is well- run and convenient to all necessities. I highly recommend it to others.

[name removed], who cleaned my room is excellent! Problems with really slow service. They were working on it. The food was generally very good. I did find that (from the top, behind the scenes) there seemed to be most interest in money making... the bottom dollar. That was fairly evident. I enjoyed The Verandah Independent Living. We had a traumatic experience 3 days after moving in, which placed my husband in memory care (see previous comments). Memory Care was terribly disappointing! I would have liked to stay in Independent Living, but that was not possible.

When my daughter saw this place she called me and said: "Mami, we are not looking at any more places, I have found the place for you!" Hammond Glen is very user friendly, and the main entrance is monitored 24-hr. a day. Transportation is provided to doctors' appointments, pharmacies, shopping centers, Kroger and Publix. The facility is setback far from the main roads and is surrounded by dense foliage and mature tall trees along the entire perimeter so that you don't hear the Highway noise and you feel like you are in your own secluded island paradise. It is very peaceful here. All the office and administrative staff are extremely hard-working, very nice, and try to assist the residents with anything that they need. No troubles, problems or complaints fall on deaf ears. Someone will always help you. The meals are delicious and if you don't think that you would like the special of the day, there are plenty of alternatives to choose from. The desserts and cookies are divine. The servers and kitchen staff work very hard to accommodate the residents and make sure that everyone is taken care of. Everyone sits down at the tables and the servers take the orders from each and every one of us, including drinks, coffee and tea. It is exactly like a sit down restaurant, except that you do not get a bill at the end of your meal. Residents are not permitted to give gratuities to the staff, and they will not take them. Staff is always happy to help us and are always smiling. Although two-bedroom apartments are available, the majority are one-bedroom apartments. Each has a very large walk-in closet with plenty of space to get dressed. Additional storage space is provided on the same floor that you reside. All apartments open to a nice balcony that is big enough to accommodate outdoor furniture and a vast array of plants. Washers and driers are located on all floors and can be operated every day at no cost. Apartment floors are vacuumed or cleaned once a week. Activities at Hammond Glen are many and of all varieties. There are different card games, bingo, movies 2 times a day, plays, Bible studies, worship services, exercise routines every day with different teachers, a gymnasium, a Book Club, a knitting group, and a resident-run store with plenty of necessary toiletries, plus drinks and many snacks all at extremely low prices. There is a physical therapist on site who works with the residents needing assistance. And last but not least, the residents are extremely nice to all new occupants and make a concerted effort to make them feel welcomed.

The staff is very friendly and accommodating. For example, very helpful in getting the phone and 2 TVs up and running. Someone is always available. This is an Independent Living facility, so there is no assistance in personal care. But they're always helpful with other needs. The meals are 3 times a day with snacks available and are adequate. There are many activities available so the residents can be as involved as they choose.

The facility is new and beautiful, and my father-in-law has had a great experience there. He likes the food and has been joining in the social activities, which is a wonderful improvement over living at his house alone. The staff is very friendly, and they all call him by name. The entire community is spotless, and they do temperature check screenings for everyone visiting, which we appreciate. Our only suggestion would be an improved online experience for document signing and move in procedures to make things easier for families. Otherwise, we have been thrilled with Park View.

I met the Community developmental director at Cardinal Court, when considering possible long term care for my father. She was professional and kind. She walked me through the process for if that time came and continued to check in with me for support and encouragement as I cared for my father. On one of those calls, I expressed the turn of events that I was having at another "Rehab Facility", she along with the Administrative director and Nursing director helped me get my fathered transferred and settled. Within a few months my father was social, active, walking again, eating and happy! I cannot express our appreciation for the care and love you've all shown. From the awesome Nursing staff and Caregiver's to the Secretary and Receptionist; Business manager; Activities coordinator; Head chef; Maintenance director and 'Everyone' in between, "Thank You"!! What a wonderful community, clean, kind and professional!!

My overall experience has been beyond my expectations. The place is very clean inside and out. The once a week housekeeping service is very good. I don't have to do any floors, bathroom or kitchen cleaning. I do make my own bed and my own laundry but they do that too if I wanted them to. Everyone is very friendly and accommodating. Know you by name just like a small neighborhood. Always there when needed. I feel very comfortable and safe here. They prepare three healthy meals a day plus a fabulous and delicious breakfast and salad bar. Always a friendly face and courteous dining staff. The dining experience is always what you make it. I sometimes don't have enough hours in my day because the activities are very enjoyable and fun. We have shopping trips, restaurant outings, movies, card games, bingo, pool aerobics to name a few. Always have full days of friends and fun. . You get a great deal here at Fountain Crest. This day and times everything is getting more expensive especially difficult for seniors, but we keep trying to make ends meet. They are understanding here working with each resident as needed. All of this is worth what we have to pay to live here. This has been the happiest year I have experienced in a very long time. My family supports me in this and are happy that I have such a nice place to live. I sort of get carried away but I am really enjoying myself here!

My experience with Whitetail Springs has been positive. They keep the place clean, and nasty smells aren't an issue. Everyone is friendly and welcoming. They have daily activities. My one and only wish is that visiting hours were later in the evening.

Communication has been lacking, but it's directly related to staffing in my experience. Everything else is very professional and they have been extremely accommodating. My loved one is somewhat headstrong and they are great at caring for her. Most importantly, she's very happy living here and her health has vastly improved. I've had an ongoing issue with billing that has yet to be resolved, which is disappointing. Also, they've had a hard time filling positions for some staff, but I'm not too concerned about this point because that's everywhere.

I have visited [name removed] and Belleview Heights on several different occasions. I have always found this building to be warm and welcoming. The staff are very well trained and it shows in the way they work with the residents. I have seen them respond quickly to residents request and are very attentive to their needs. [name removed] is very easy to work with and extremely kind and compassionate. I work as a client manager within an independent living community and refer clients to Belleview Heights when they are at that point of needing memory care because I know they will be taken well care of.

The Gardens was the first of 12 facilities we visited, and they were head and shoulders above the rest in the Rio Grande Valley. Onboarding was efficient. Sincere, friendly and affectionate staff. MD makes rounds every couple of weeks.

We picked Belleview because my mom was beyond assisted living. We also liked the smaller facility and their safety protocols. Based on our experience so far with this community we would recommend them to other families.

We are very happy and no longer worry about our loved one. Amazing, caring staff. Personalized care. Excellent activities to engage residents.

We were very pleased with the care that our father received at Magnolia Place. He really flourished while in this care facility. The staff treated him with great love and respect.

What stood out to us about this facility is that it's close to where we live and that it's the right price. It seems to meet my loved one's needs. My loved one says the food is fine and they clean his apartment once a week.

Great experience. My mother is very content. They do a great job. Management is always there for her. Everyone seems on the same page. The maintenance crews have been very helpful. [name removed] the manager and [name removed] the assistant manager and [name removed] in sale's all do an excellent job.

This facility is great for anyone in need of special care for Dementia/Alzheimer's. My Mom was here and the facility gave her the best care that we could hope for during her last days. The food is delicious and activities are designed for those with memory loss. We loved to visit her and spend time at Central Parke. Can't say enough great things about the staff there!