Sunrise Senior Living

My mother has been at Sunrise nearly 2 years. She's allowed to keep 2 cats, who mean the world to her. At nearly 92, she is losing her grip on reality and her ability to walk without a cane or walker. I visit frequently, but it's getting difficult to take her in and out of the car. My new role is to interpret her wishes or mine to the medical staff, supply her closets and bathroom and clean up after the cats. The staff is overwhelmingly cheerful and competent. They bend over backward to listen and help. But because they are caring for so many people with special needs at the same time delays do occur. It's a given that rush hour to meals and back ties up the elevators. It's worse if someone moves in or out or during medical emergencies. But there is never a sence of panic. Slow service in the dining room frustrates some residents, but they have the option of room service. Overall, Sunrise is a safe and friendly place. A visiting EMT says it's the best in Montgomery County.

I think I know most of the caring staff at Sunrise at Flatirons. Every time I’m in the community someone says hello or asks me “if someone has helped you (me) yet?” I know that most people who go into healthcare are caring people but I know my dad and I know what he puts people through when he’s in a mood. So it’s saying something when these folks still go out of their way ask me how I’M doing when I know they’ve been dealing with people like him all day (he’s not that bad but he demands a lot of attention). This team KNOWS customer service. More than that, they are caring and loving people and I truly like them. I’ve toured a lot of communities and nothing holds a candle to Sunrise at Flatirons. It’s not the building. It’s the people who make this place a “home”. Someone taught them this. Someone fosters this kind of caring and attention. I give credit to [name removed] the Executive Director. I’d let her and her team care for my dad over any other staff out there. Well done.

Feels like home. Caregivers there actually care. Custom food can be done. Love this place.

I am enjoying my stay at Sunrise at Mt.Vernon for respite stay. The community is clean, beautiful landscape, amazing activities, team members are very welcoming and supportive.Food is amazingly delicious, dining staff are extremely friendly and welcoming. GREAT leadership, very knowledgeable and welcoming and very helpful.

The Jefferson is a great independent living facility located steps from the Metro and restaurants. There are many resident organized activities and outings. The staff is very good. It is a small village.

I am so happy in my new home. Everyone is friendly, caring, staff is loving, my food is delicious. I do not need care help but my friends say their care is good.

Everyone has been so kind and helpful as this transition has been so difficult for my mother. We needed to find a place quickly. And my mother wasn’t prepared at all to make this move. Luckily she loves the food and the staff and everything is clean and cheerful. She is even making friends. It will still take time but the communication has been great and her needs are taken care of and the family knows she is safer here than at home.

The people at Sunrise at North Hill in Raleigh were wonderful to work with. [name removed], was the primary person we worked with and he went above and beyond to help us with this process. Dad’s room is spacious and pleasant. He’s tells us the food is good and he’s met some other gentlemen he likes to sit with. Overall, he’s settling in well!

My step father stayed here for a short period of time. But he enjoyed this place. Every staffs are very friendly and supportive. He even made a friend with one the caregivers [name removed]. [name removed] was very supportive and made him feel like a good friend was taking care of him. Overall this place is clean, beautiful environment. The foods are great, they offered a lot of options for residents. Only thing not that great was short staffs/caregivers during weekend. You just need to be patience.

I and my entire family were completely satisfied with all aspects of care and attention provided by your facility to my 99 year old mother. We were particularly impressed with the quality of food preparation.

First impression is warm and welcoming. Resident pup Mugsy greets visitors and graciously accepts pets. Director of Sales [name removed] exudes a caring attitude and genuinely cares about finding a good fit for prospective residents. Not sure if this will ultimately be the final choice for us but [name removed] is a major contributing factor to keeping it on our list for consideration.

The best choice we made for my mom. Lovely place. Friendly caring and a home feeling.

My mom has been treated extremely well and she has been happy since her first day. They make her feel safe and comfortable, and address any needs quickly. I can't say enough about the staff, they go above and beyond to make my mom feel like she is with family.

My grandmother lived at The Jefferson for a few years, first in independent living and then in assisted living. It was wonderful, full of kind people, delicious food (seriously), tons of activities, shuttles etc. They do a Sunday brunch and we would gather often. We all loved it. She passed in 2017. My mom is there now. The amazing part is that several of the employees from 2015-17 are still there. That in itself is a huge testament to the atmosphere and care that is presented. Everyone seems to be working towards a common goal of kindness and comfort. It is truly a gem.

The building is warm and comforting. Staff is very respectful of elders. I would highly recommend Sunrise of Roseville to others.

We came to Sunrise of Sandy on a recommendation from my dad’s hospice nurse after a very stressful time at another unaffiliated assisted living facility. We were welcomed by staff members who showed us around the facility. They were so helpful and had knowledgeable answers to our many questions and concerns. By the time we left we felt like we were old friends. Staff members have reached out several times to make sure everything is going smoothly and to give support. I have had the same positive experience with every staff member I have met. Many staff members stayed late without a moment of hesitation to help my parents get settled. I have had help with getting in contact with doctors and therapists. The entire care staff have put my mind at ease with their patient, gentle care. The activities are engaging and I even get pictures. I have had wonderful help with setting up billings and long term care insurance. Do not hesitate to move your loved ones to Sunrise of Sandy!

A warm and caring environment that makes residents feel at home. Staff are professional and go above and beyond. 100% recommended. [name removed] the sales manager made the transition easy for my mother. [name removed] the nurse manager ensured all care was arranged prior to my mother arriving and coordinated her care ongoing. All care staff were cheerful and welcoming. Their level of professionalism and care for residents is exemplary.

I would recommend Sunrise. My mom is happy there.

Top notch care here. The people that work here show patience and kindness. They enjoy making people comfortable and bring smile to others. They build a little community within. Those that can still get out are encouraged and supported to go on outings.

This review is based on visiting a loved one at Sunrise in Edgewater three times a week for eight weeks. The facility is well located permitting easy safe and comfortable access to River Walk along the Hudson River with a great view of NYC.The facility is very clean The staff is a great asset, courteous, caring and friendly.They continuously interact with the residents meeting their needs