Sunny Hill Management Co. Inc.

We placed my aunt in the Vintage Club at Grossmont Gardens but it was very quickly recommended that she be placed in the Health Center which is more expensive even though she now shares a room with two other women and a bathroom with five other women. The staff is not friendly regardless of the level of care. I will be moving my aunt as soon as possible which is another transition that she should not have to endure! I suggest you keep looking until you find a place that actually cares about your loved one. I wouldn't want any other family to go through what we are experiencing.

They would just put my mother in a room and leave her there. It was a big disappointment to me. It started off great and went downhill from there. The nursing staff were incompetent and non-caring. The caregivers on the weekends were non-existent. It came to be a question of whether she wwas getting her meds. They were doing a remodel and as soon as that started it just fell apart. It's a beautiful place but the treatment and the care was terrible. I tried to talk to the administration and just got the run around.

The administration is a problem. They missed several appointments I had with them; billing is an issue; and when there was an emergency, the wrong contact person was called. So far, I'm not very happy.

I recently visited my family at the Roseville site and I was greeted with smiles but then the Staff had to run off to help someone. Seems like they need more people working there. They were constantly looking for someone to help them and could not help me because the girl stated that she was the only one and she had to wait for someone to come before she could help. I would feel more comfortable if there were more workers there that could help when needed. Management always seems to be in their office on the other side of the building. Shouldn't they be helping keep everyone safe. When I was leaving the management was talking about birthdays and babies. They should be helping the girls on the floor so that no one had to wait.