Sunny Hill Management Co. Inc.

Overall facility and staff were wonderful. Karla, Laurie, Lisa in admin were particularly helpful in selecting a place for my parents. The room itself was large, cheerful and well kept and we were allowed to bring Mother's furniture. The nurses on the Vintage Club floor (sorry, I only remember Minerva's name and Diana ??-my bad) were caring and skillful and most of the CNA's were prompt when called and very gentle with Mother. The ONLY problem I noted and reported to the nurses in charge was one CNA that I found asleep TWICE the same night, even with a patient calling for help down the hall. My mother (Dad unfortunately passed before the transfer) had private help in addition to the facility's staff. Other patients may not have that option. I would have hated it if this person were responsible for my mother's care since she was not capable of calling for assistance on her own and he would not have heard her calling if she could over his snores. Mother passed after a few days but Grossmont Gardens was of enormous help in make her last few days comfortable for her and comforting for me. Thank you.

I toured alone and was so impressed that I brought my Pop to see and give an approval. He was in a Board and Care with 5 non social clients and had to share a bathroom. He seemed pleased with the size and features in his studio. I asked if he wanted his own furniture or to rent some . . . he wanted his own rather than waste money renting. After setting up quite a comfy place with his "stuff", he realized that he may never go home and this could BE his home . . . and he is grumpily digesting this reality. Stay tuned . . . . .

This is the only facility that has been able to understand my mom's sickness. The staff is Great and they review each residents personality, trigger points, and adjust accordingly to each ones needs. The staff is very loving and caring to all the residents. I highly recommend them.

Our walk through was very nice I'd like to move there, but my daughter says it's over budget - you know - champagne taste and beer money. I'm very disappointed I can't just reserve a room and move in,

First I would like to thank you Liz for your help. My wife and I visited Emeritus at Roseville last week and found that it was everything we had been looking for. I can now finally relax and know that my Aunt Norma is in a safe and extremely well run community. We were impressed with the Manager, Mayra Voet, and all her staff of well trained assistants. My Aunt appeared to be happy and satisfied with her surroundings. With us in Tennessee and Aunt Norma in California, the feeling of trust and knowing that she is safe is very gratifying.

I moved my father into the facility within one day and he has never wanted to return to his private residence. The first thing that convinced him to stay was the food and I love it too when I come to visit. It is a beautiful facility with a fire going in the fireplace all day long. The staff and medical staff are all excellent in there treatment of everyone. I feel so relieved to have found this for my father he is safe, cared for, fed and is surrounded by wonderful friendly residents. Oh did I say it's affordable as well. Don't hesitate to check this out for your loved one.

Grossmont Gardens has created a comfortable and safe network of care for its residents. The independent living apartments are upgraded and sparkling clean upon move-in. The staff are cheerful, caring and always ready serve. They provide an extensive "menu" of extra services from bathing help to medication delivery that keep their residents feeling secure. We are thankful for their faithful care of our dear friend.

This is a sister facility of the Emeritus my mom is in now. They charged about $1000 a month more which was unfortunate because the one in crown point is only 3 miles away from my house and a really nice place. We would have chosen this one but we couldn't afford the extra cost.

I'm impressed with the place in general. All aspects are above average in my opinion. My husband is the recipient of their amenities. Sad to say, he is very depressed about this move. He is in denial about his failing health. I would recommend them to others who are searching for care for their loved one.

Thoughtful and kind nursing staff. Willing to communicate my moms needs directly as her POC. They hold regular events to keep mom moving. I do wish that had more personal engagement and communication about housekeeping needs.

So far in the past 3 weeks that my husband has been there, the personnel has been very helpful and friendly, room linens cleaned, with a variety of activities and also quiet time for everyone. I go there at different times/ different days, to have a general overview of the place.

Nursing staff is great, persistent, and forward thinking. [name removed]( Exec Dir) does a good job actively managing problematic patients and situations. I like they try to incorporate families in the events. I do wish they had more staff capable of interaction with introverted people. I'm happy having my mom here. No facility is cheap but GG has good value and the nursing skill is why my mom is here.

the staff are all really friendly and welcoming. As a caregiver I feel very confident about having my dad living there. They are quick to respond to concerns.

My dad has pretty severe dementia. He seems to be fitting in at Grossmont Gardens memory care pretty well. The staff there seemed kind and genuine. The facilities and food are good. My dad seems to be doing better there than he was at my house. He didn’t really have anybody to connect with while we were gone at work. I feel comfortable knowing that he has other people to hang out with during the day.

I keep moving more things into this lovely place. The people are very friendly, both the residence and the staff. This facility is clean. My view is spectacular. If I had any complaints, it would be that I am living here in independent living and most of the residents are older andin assisted living. The food is mostly good. Breakfast is always. Excellent. Lunch is usually good. Dinner is mostly good, but there have been a few that were not so good.

Seems like a nice place... there were a couple of hiccups. Some Medications were forgotten over the weekend. Room space is pretty tight. I am sure it takes awhile until you feel comfortable. Wish there was more than two baths a week. I would recommend to others.

Care services - There have been occasions when I have asked for a wellness check because I couldn't get a hold of the resident on her cell, and it took me calling back to get any news. A land line in the room did not seem to be much of an option two ago. The cost of minimum care beyond residency will be over [fee removed] in January. That is way too high of a cost for someone living independently and just needs a presence, in case of a fall, while they shower completely on their own. The resident pulled the emergency string in her room because her cell phone was not working and she could not walk. It took 30 minutes for someone to arrive. The staff could not have known what the emergency was so 30 minutes is shockingly long to respond. There had been a change in ownership to Grossmont Gardens, and the food service has significantly gone down hill. The choices are few, repetitive, and the service in the dining room can be painfully slow. Understaffing and high turnover seem to be a problem.

The location was nice, they were easy to work with and were flexible. We were needing a temporary respite stay, so it was a little out of the typical placements so we appreciated their flexibility as other places would not offer that type of arrangement. And good pricing helped!

As a resident for the past 9 mos. I've received excellent care. The staff is very helpful and friendly.

The quality of food is very poor. It's on older facility so sometimes the residents don't have hot water (this has happened twice since February- one time it lasted 10 days). The grounds are nice...lots of plants.