Spectrum Retirement

My sister and I were able to move our mother from Arkansas to Westbrook in October 2023. Due to our mother’s diagnoses of Parkinson and Dementia, she was still able to be admitted into the assisted living facility. Not long thereafter, mom’s condition deteriorated and we had to move her into the memory care unit. This was not an easy process. However, [name removed] and her staff were so kind and understanding that they made the transaction very doable. Several weeks later, mom had to be admitted into hospice. Two weeks later she passed. Westbrook staff of [names removed] could not have been any more sympathetic, understanding and helpful to mom and our families needs. Mom was treated by the nurses and the nursing aides like our mom was their mom. They bathed her, made sure she received her meds, made sure she was comfortable and cried with us when mom passed away. From the first day we walked in the door and every time thereafter we felt like we were home.

I moved our of Las Soleras a year ago. I really enjoyed my stay there. Friendly people, excellent meals, nice surroundings. I may go back at some point.

We moved my Dad to the Oaks earlier this year when his needs become too much for another facility. The staff is compassionate and communicative as my Dad and my family deals with his new reality. The place is spotless and the staff is professional. I would recommend everyone do thier due diligence when finding a place for your loved one. We did and our happy with our choice.

Burr Ridge feels like an apartment or condominium complex rather than a “facility”. That was very important for our mom as she moved from the house she & my dad built over 58 years ago! Everyone we’ve encountered at Burr Ridge has been extremely nice & helpful. Mom is enjoying the food & activities. She even had a group of friends that she sits with at nightly meals. The only complaint mom has had is that the dining room seti e is short staffed so it takes quite a while after ordering the meal to receive it. But considering it’s such a huge lifestyle change, if this is the only concern then we are very pleased!

The staff was amazing. They were attentive and compassionate. They were cheerful and friendly and seemed to enjoy being there! My whole family was very impressed and pleased with Palos Heights Senior Living and your organization! Also, A Place For Mom alerted me to a VA benefit I was able to secure for my mom based on my father's military service.

Very nice facility. Staff is very nice, very clean and the residents all get along well.

I would say the experience with Westbrook was wonderful and everyone was helpful and kind. And nothing has changed since my mom has moved in - still very helpful and personable.

I would definitely recommend Palmilla to others. However, I have no experience with other facilities. This was the only one we toured and chose it principally because it is located very close to our son & family and we were impressed by the decor and cleanliness we observed. Also, they had available an apartment of the size and amenities we wanted.

Any place that has staff members that have worked there since the place opened must be doing something right. She is enjoying the food and activities, and has been well taken care of by the staff. Assisted Living allows pets, and was much larger than other places she visited.

My mom is a resident at Shawnee Hills Senior Living and she is very happy there. I have dealt with [name removed] the most and she is amazing. She knows everyone's name and she makes a point to go socialize with the residents. The food is good, they have a menu and you order what you want like a restaurant. The facilities are well kept and clean. Overall, the entire process was smooth and everyone is friendly. The facility is amazing.

When it was time for our folks to move from Independent Living to Assisted Living, we found the fit was not good at their current facility. Burr Ridge helped to outline the options for both assisted living, as well as the Memory Care options we may need to tap into going forward. We appreciated the transparency in both the base costs and costs at additional care levels. The move to Burr Ridge Senior Living was completed successfully in a matter of weeks. We have been happy with how friendly the staff has been and responsive to working with our folks to help them feel at home and answer any questions and implement desired changes. Quite a bit is included in the base cost that was not at the other facility related to maintaining and improving their health. In the month that they've been there, our folks are both healthier and happier, with a care plan to keep them on this path, regardless of the health issues that may be coming in the future. It is a very vibrant community!

My loved one is currently a resident at Green Oaks Senior Living and everything about the experience has been great so far. Based on our experience, I would highly recommend this facility to family and friends.

What I like the most about the Palmilla Senior Living community is the staff team. The staff members are very friendly and there are good people living here. It really has a community feeling to it. The place is clean, bright and sunny. The food staff are awesome. Food is quite decent. I would absolutely recommend this community to other families.

You definitely need to ask a lot of questions (no matter where you go). You need to go over every bill so you understand what you are being charged for. There were some hidden fees that we were not aware of. Also we were charged incorrectly for the first 2 invoices and while we finally got them to reverse the charges, it took a lot of back and forth to do so. We LOVE CCAL as does our dad but you have to read everything with a fine tooth comb and if you do not understand your charges you need to ask. The people are super nice, both the residents and staff but staff turnover can be high here (I suspect this is probably true for the field).

What I like the most about the Westbrook Senior Living community is the staff members and the other residents, they are very friendly. I also like the size of the apartment. Based on the experience I have had so far, I would recommend the Westbrook Senior Living community to other families.

5 on all. Easy place and employees to love! My mother-in-law loves her place there and the people! The staff is wonderful, always willing to answer any questions or help in any way needed. This was the first place we checked for my mother-in-law and loved it from that time on because of the kindness of the staff.

This a very welcoming place to live. The people are friendly, the staff is helpful, and the food is good. I enjoy being here. They are so kind to my dog and treat him like family just as much as they do to me.

I love the people here and the staff are so kind. The food has greatly improved since I’ve lived here for the past 6 years and will be the last one to leave here! The activities are always fun. I recommend it to anyone looking for senior living

What a bright, clean, amazing community! All of the staff and residents we met on our tour were so warm and friendly. The apartments were so much larger than others we had seen and the floorplan really worked for us. Everything feels positive and friendly!

My loved one is currently a resident at Cedar Lake Assisted Living and Memory Care. I feel some communication is not very well, in regard to some of the procedures and for physical therapy and or how things are going in general.