Sonida Senior Living

The facility is very nice, and their maintenance of it is adequate. The staff is nice, but they are very inadequately staffed. My complaint was with their poor care of my loved one, and I would not recommend them. They did not have nearly the number of personnel they needed to care for all their residents. When your loved one can't feed themselves, get dressed by themselves, go to the bathroom by themselves, that's not a good situation. They really need to have patients who can do for themselves, and my loved one could not. They accepted him into the facility, and I don't feel like they ever should have with the amount of care that he needed. He declined every day that he was there. And they were not helpful in those last days, even though they said they would be. They were the professionals, and they never even mentioned or recommended hospice, which could have eased those last days. Because of that, it was a terrible ending to his life. He had a couple of very painful bedsores at the end. We had problems with them with long term care insurance. It was just a very bitter experience.

I would say do a little more research if you have the time, and visit places more than once. It would be a good idea to talk to some of the residents as well. I had to make a quicker decision than I would have liked. The qualifications of the nursing staff/CNAs is not the greatest, and the ratio of staff per resident seems low. For the most part, it's a clean facility. My loved one says the food is pretty bad though, and it doesn't look very good either. But they do offer a have a lot of activities.

The staff we met were very impressive. The facility is in need of maintenance and updating.

I was able to do a virtual tour with this community and my experience was okay. I thought the rooms I saw were very crowded, and they would leave meals and snacks outside the residents doorways in something that looked like a school desk. It was during the height of covid, but the dining room was open and they were still serving the food in the hallways which we did not appreciate.

I would tell others that the one issue we had was that the head of assisted living section seemed to be intense and not very professional. When we went to move my moms stuff out, no one told her we were coming and she got angry at that. If I had to do it over again, this probably would not be my first choice on facilities, but I would tell others to check it out.

The community seems to have an issue with items being misplaced. The staff needs to make sure the resident is changing into clean clothing and that they receive their showers more often than they do. I would recommend this community if you are going to be able to visit often and keep an eye on the care.

The staff members are wonderful, it is a good place we are happy to have our loved one there. The meals are extremely good, but at the moment there are not to many activities for the residents to participate in.

so far not good. I really had high hopes since it’s so nicely kept up on the OUTSIDE, but everything has been good until this point unfortunately. I understand previous tenants aren't their fault but its only 2 days before move-in and apartment was in horrendous condition. I doubt their other apartments look like this, but COVID is still here so why isn’t there a deep standard 3-5 day cleaning procedure after each tenant and not a quick last minute one day half cleaning! Isn’t that required especially now with COVID? At this point I don’t even want to move into this specific unit at all after seeing its previous condition with dirt bacteria and so on from previous tenants. There needs to be a very very deep cleaning done that should take several days! Severely disappointed. I doubt their other apartments are like this. Hopefully things get better. I still have a tiny bit of hope. I will update review if anything improves and if I’m given a better unit.

This looks promising. At present a waiting List.

We chose Woodhomle Gardens at the time because they had low covid numbers and they have been able to keep it under control. There were also some familiar faces here for my mom as well. I think they could use improvement on the cleanliness in the residents rooms, they are short staffed but it seems like they are trying. I think they are trying to rebuild so it is up and down but they seem to be picking up more residents.

We were paying level three out four for aid, and after about two to three weeks living there, my loved one had some sun downing issues. Their suggested solution was for us to hire a full-time sitter for her. Based on a wage of $15-16 an hour, 7 days a week, they were essentially saying we want you to double the price for your loved one to stay here. I didn't see that as a feasible option at all. So we ended up moving her out. The day to day staff that dealt with my loved one was great. The administrative staff was okay. I observed meals on several occasions, and it looked like they were lacking in fresh fruits and vegetables.

Our loved one is pretty happy with the meals that they serve, and the activities did start out really good and strong, but now they are more limited and we are seeing more television time, then activities. The value for cost is very good right now, however we do anticipate the value going up next year. When you walk into the community its like walking into someones living room. It has a warm feeling to it, and all the rooms are surrounding the main room so everyone feels included and much apart of the facility.

More clinical appearance. Building maintenance had some weaknesses. Staff was unfamiliar with their business manager's name which resulted in confusion of who we were when we arrived. Bedrooms were smaller and pricing was better but not the right atmosphere for my mother. Otherwise very affordable place.

We chose Southfield Senior Living because of the convenient location, they were remodeling a lot of it, and she had her own apartment and could maintain her independence. It was also a good value for the money. Her apartment size is adequate for what she needs, the bathroom is large and wheelchair/scooter accessible. She also have a little porch area out front where she can sit. They had been good about covid and they keep us updated.I would recommend them.

It's been difficult since Covid hit right after we moved in. If it was a normal situation, we did like the place, the people, the cleanliness, the food. Everything was good up until Covid. We were super disappointed when that happened. We understand it was unprecedented, that nobody knew what to do in that situation. I was disappointed they didn't offer any money back when the dining room closed, there were no activities, and everyone was stuck in their rooms . I understand being safe, but I didn't think their response was fair. But when we first moved in, it was definitely good. I would still recommend it to others.

I think they're right on par with the rest of the communities we looked at, not exceptional but not bad. So they seemed priced correctly. I did feel more confident in talking with the staff here than at other places. It didn't feel like they were trying to sell me a spot - it felt like they actually seemed like they wanted to help. It was difficult to know what exactly what was going on due to the pandemic, with visiting sharply curtailed, and activities paused. But they were excellent at communicating with the family throughout pandemic, and communication was never a problem.

This place was smaller and had no fenced area for the dogs

The community is not the best value for the money, Communication is not good with the family. I would not recommend this community to others.

The staff members at the community are all very nice, and we do believe they offer daily activities for the residents. We did do our research on the average cost of assisted living, and in the beginning our value for cost was pretty reasonable but now with covid they have raised everyone's rent an extra $100 to cover all the covid protocols. We are providing our loved ones medication, even the ones that are over the counter. Now the community is requiring every residents to use their preferred pharmacy, which we believe will not be able to match our insurance cost. If we do not use the pharmacy they will charge us an extra $350 a month. The communication could also be improved.

It was nice until the new management took over. The food was not good, they were both in the dementia unit but my dad did not have dementia, on that unit it was worse than it was on the assisted living side, he said it was always cold and bland. Overall, we would recommend because everyone will have their own experience.