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Sonida Senior Living

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Formerly known as Capital Senior Living, Sonida Senior Living provides a continuum of services to seniors across the country. This senior living provider has 82 locations, including many Best of Senior Living Award winners, and offers independent living, assisted living, memory care, and respite care options. Sonida Senior Living has 8,633 reviews and an average review rating of 4.5 out of 5. Residents enjoy personalized care plans, signature activity programming, and affordable, high-quality senior housing. Select communities offer Magnolia Trails™, which is Sonida Senior Living’s specialized memory care program. Sonida Senior Living communities are more than a place for senior living — they are home.

9.6

Review Score

8,633 reviews
82 communities
44 senior living award communities
Starting from $X,XXX/mo

Sonida Senior Living community listings

Showing 82 communities
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North Pointe

701 Simpson Rd., Anderson, SC 29621

Starting at$X,XXX+ monthly
12
12 Photos available
3
3 Floor plans available
10
Review Score
189 reviews

My 98 year old aunt is a resident at North Pointe and she is partially blind, and her knees are very sore. The staff does a very good job of ensuring that all of her needs are taken care of and that she is...

Provides: Assisted Living, Memory Care

Feel the electricity at North Pointe, where exciting amenities, world-class services and myriad recreational and social opportunities keep our residents energized and buzzing. Our Assisted Living and Memory Care community in Anderson, South Carolina, feels like one big family that shares meals...

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Willow Grove of Sherwood

9880 Brockington Rd, Sherwood, AR 72120

Starting at$X,XXX+ monthly
14
14 Photos available
10
Review Score
82 reviews

I recently visited my mom in Willow Grove of Sherwood, where she resides. My mom’s CNA stopped by to check in with her and asked if she was going down for dinner. The CNA was very kind and offered to bring...

Provides: Assisted Living

Recognized by the Wall Street Journal as one of the 10 best cities in the US, Sherwood is a quiet, hometown neighborhood with all the amenities of an active city. An abundance of parks and ponds contribute to Sherwood's natural setting, while a short 12-mile drive will bring you all the cultural...

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Chateau of Batesville

44 Chateau Blvd, Batesville, IN 47006

Starting at$X,XXX+ monthly
6
6 Photos available
3
3 Floor plans available
10
Review Score
45 reviews
Provides: Assisted Living

Enjoy rural charm with upscale amenities at Chateau of Batesville, centrally located between Indianapolis; Cincinnati, Ohio; and Louisville, Kentucky. We offer a relaxed atmosphere of warmth and caring that promotes companionship among residents and staff. The Assisted Living community in...

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The Waterford at Corpus Christi

5813 Esplanade Drive, Corpus Christi, TX 78414

Starting at$X,XXX+ monthly
27
27 Photos available
3
3 Floor plans available
9.9
Review Score
135 reviews

Experience was great caregiving was not enough so we had to move to different facility. Everything else was fine. Would go there myself when I’m older.

Provides: Assisted Living

The Waterford at Corpus Christi is dedicated to creating environments where moments of joy, independence, and wellness are the focus each and every day.Choose your path at The Waterford!It's not just a name, it's our mission. At The Waterford, we want our commitment to our residents to exemplify...

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The Waterford on Highland Colony

619 Highland Colony Pkwy, Ridgeland, MS 39157

Starting at$X,XXX+ monthly
13
13 Photos available
5
5 Floor plans available
9.9
Review Score
89 reviews

My time at The Waterford was wonderful, even though I don't live there anymore due to no fault of the community. The food is excellent, and the activities are always fun. The staff is friendly and good at...

Provides: Independent Living

Join a community overflowing with warmth and friendliness at The Waterford on Highland Colony. Featuring Independent Living services in Ridgeland, Mississippi, our community puts a focus on getting the most out of life. Our residents can participate in weekly activities, including movie nights,...

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West Shores

2607 Albert Pike, Hot Springs, AR 71913

Starting at$X,XXX+ monthly
8
8 Photos available
9.9
Review Score
149 reviews

The apartment is a nice size. Housekeeping is awesome. I'm not used to someone knocking and unlocking my door and walking in. I put a small sign on my door "Please knock and give me a chance to answer door....

Best of Senior Living All Star
Provides: Assisted Living, Independent Living

See the natural beauty that flows through West Shores, a 17-acre community that combines serenity and security by offering desired services and amenities in every studio, one- and two-bedroom apartment home. Our goal is to enrich the lives of our residents by providing an environment that is...

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Independence Village of East Lansing

2530 Marfitt Road, East Lansing, MI 48823

Starting at$X,XXX+ monthly
7
7 Photos available
3
3 Floor plans available
9.9
Review Score
137 reviews

I had lunch with my mom today in the dining room and the cod is amazing, and the staff is helpful and friendly! They know what she likes (hot tea), what she doesn’t like (nuts and seeds) and make sure she’s...

Best of Senior Living All Star
Provides: Independent Living

Discover personal freedom and spacious apartments at Independence Village of East Lansing, offering exceptional Independent Living services in East Lansing, Michigan. From thoughtfully designed floor plans to world-class services and myriad recreational and social opportunities, residents may...

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Autumn Glen

98 N 10th Street, Greencastle, IN 46135

Starting at$X,XXX+ monthly
6
6 Photos available
4
4 Floor plans available
9.9
Review Score
54 reviews

I currently live at Autumn Glen and I love all the staff and residents who live there. I am grateful to have a safe place to live and everyone is so friendly. Could not have picked a better place to move to...

Provides: Assisted Living

Enjoy numerous amenities and desired conveniences in the comfort of Autumn Glen, an Assisted Living community in Greencastle, Indiana. An atmosphere of warmth and caring fosters companionship while encouraging independence. Our goal is to enrich the lives of our residents by providing an...

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The Waterford at Ironbridge

1131 East Lakewood, Springfield, MO 65810

Starting at$X,XXX+ monthly
9
9 Photos available
5
5 Floor plans available
9.9
Review Score
169 reviews

Over all experience has been great. Really the only detractor is the food. The food is great, but there aren't a lot of healthier options it seems. Other than that, our experience has been great, and the...

Best of Senior Living All Star
Provides: Independent Living

Put a spring in your step at The Waterford at Ironbridge. Our community offers exceptional Independent Living services in Springfield, Missouri. From thoughtfully designed floor plans to the world-class service and myriad recreational and social opportunities, residents may just find that we have...

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The Waterford on Huebner

8551 Huebner Road, San Antonio, TX 78240

Starting at$X,XXX+ monthly
5
5 Photos available
5
5 Floor plans available
9.9
Review Score
170 reviews

If anything were to happen to me my thought was where will my son go? I chose this place because I know my son can remain here and he will be taken care of. We love it here. My son and I are very happy here...

Best of Senior Living All Star
Provides: Independent Living

Let our desired amenities and convenient services spur you into experiencing an exciting life at The Waterford on Huebner. Our Independent Living community in San Antonio, Texas, features thoughtfully designed studio, one- and two-bedroom floor plans and a full calendar of activities and social...

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Whitley Place

800 Whitley Road, Keller, TX 76248

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
9.9
Review Score
98 reviews

The staff is excellent and super attendant to the needs of the residents. They love and are excited about working and taking care of the residents.

Provides: Assisted Living, Memory Care

Join our growing family at Whitley Place, offering Assisted Living and Memory Care services in Keller, Texas. Our community offers an intimate and comfortable environment where residents can make new friends and swap stories. Residents quickly become part of our family and are encouraged invite...

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The Waterford at Mansfield

1296 South Trimble Road, Mansfield, OH 44906

Starting at$X,XXX+ monthly
11
11 Photos available
5
5 Floor plans available
9.8
Review Score
103 reviews

My mother has been there for 6 months. She is adjusting well and has made many new friends. The people that work there make her feel welcome and that she is a vibrant addition to the facility. She has taken...

Best of Senior Living All Star
Provides: Assisted Living, Memory Care, Independent Living

Have a lot of fun and live life to its fullest at The Waterford at Mansfield. Our Independent Living and Assisted Living community in Mansfield, Ohio, offers residents a vibrant lifestyle that encourages health and independence through innovative recreational, educational, health and wellness...

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The Lodge at White Bear, A Sky Active Living Community

3666 East County Line North, White Bear Lake, MN 55110

Starting at$X,XXX+ monthly
15
15 Photos available
9.8
Review Score
115 reviews

I like it here, much better than I thought when I had to move! The food is quite good, everyone is so friendly here, it's not too big or too small! Everything I could need is nearby- a walking path and pond,...

Best of Senior Living All Star
Provides: Independent Living

The Lodge at White Bear, A Sky Active is nestled in beautiful, secluded woods overlooking a modest lake. We offer small town charm with big city attractions. Healthcare, shopping, dining, golf and entertainment are all just minutes from your front door, and we're a short drive from the Twin...

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Good Tree

2010 Good Tree St, Stephenville, TX 76401

Starting at$X,XXX+ monthly
12
12 Photos available
4
4 Floor plans available
9.8
Review Score
73 reviews

I moved my aunt into Good Tree from Laurel Glenn. She adapted very well once she got settle, to where she is almost her old self. Her aggression has calmed down, she is smiling and talkative with other. She...

Best of Senior Living All Star
Provides: Assisted Living, Memory Care, Independent Living

Enjoy a great life at Good Tree, where residents are encouraged to branch out with the myriad recreational and social opportunities offered at our Independent Living and Assisted Living community in Stephenville, Texas. Memories at Good Tree, our neighboring community, provides Memory Care...

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The Waterford at Thousand Oaks

4243 Thousand Oaks, San Antonio, TX 78217

Starting at$X,XXX+ monthly
18
18 Photos available
5
5 Floor plans available
9.8
Review Score
195 reviews

Moving from my home into a new destination with new people... I felt very warm and comfortable because of the staff caring so much for us. Each staff member drove in their own lane which let me know hey knew...

Provides: Independent Living

Remember The Waterford at Thousand Oaks for Independent Living in San Antonio, Texas. Our blend of desired amenities and convenient services offers residents a vibrant lifestyle with the independence they expect and deserve. From thoughtfully designed studio, one- and two-bedroom floor plans to...

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Rosemont

6450 Kings Parkway, Humble, TX 77346

Starting at$X,XXX+ monthly
8
8 Photos available
4
4 Floor plans available
9.8
Review Score
177 reviews

Mom has been at Rosemount for almost a year. The staff is very caring and attentive. Everyone interacts with the residents and they all appear to be very helpful. Mom is satisfied with the food and there are...

Provides: Assisted Living, Memory Care

Strike a winning combination of comfort and convenience at Rosemont. Our Assisted Living and Memory Care community in Humble, Texas offers a relaxed atmosphere of warmth and caring that promotes companionship among residents and staff. Enjoy the freedom of Assisted Living — freedom from the...

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Summit Point

9633 Valley View Rd, Macedonia, OH 44056

Starting at$X,XXX+ monthly
11
11 Photos available
6
6 Floor plans available
9.8
Review Score
107 reviews

The staff is excellent and the facility is very well maintained. The in-house therapy team and CNP have been beneficial to our mom thus far. I would recommend independent living at Summit Point to families...

Best of Senior Living All Star
Provides: Assisted Living, Memory Care, Independent Living

Reach a pinnacle in life at Summit Point, where thoughtfully designed floor plans and myriad recreational and social opportunities keep our residents happy and active. The Macedonia, Ohio, Independent Living, Assisted Living and Memory Care community provides a relaxed atmosphere of warmth and...

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Heritage at The Plains at Parish Homestead

163 Heritage Circle, Oneonta, NY 13820

Starting at$X,XXX+ monthly
6
6 Photos available
5
5 Floor plans available
9.8
Review Score
107 reviews

It's a wonderful place in so many ways. The care team is made up of compassionate professionals, it's a clean and friendly environment, it's a well located facility, there is really good food, and an...

Provides: Assisted Living, Memory Care, Independent Living

We are currently updating our information about this care provider. To find out more information, or to schedule a tour, please fill out the form above.

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The Waterford at Plano

3401 Premier Drive, Plano, TX 75023

Starting at$X,XXX+ monthly
13
13 Photos available
6
6 Floor plans available
9.8
Review Score
201 reviews

My aunt lives here and we always come to visit her. The food is good and the nurse is very nice. We also enjoyed meeting the activity lady last time we were there. My aunt seems to like it here.

Provides: Assisted Living, Independent Living

Gain the wealth of friendship while enjoying the good life at The Waterford at Plano. Our Independent Living and Assisted Living community in Plano, Texas, affords residents a privileged lifestyle with quality services and top-notch amenities that continue to exceed expectations. Residents gather...

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Brookview Meadows

1740 Condor Lane, Green Bay, WI 54313

Starting at$X,XXX+ monthly
17
17 Photos available
4
4 Floor plans available
9.8
Review Score
120 reviews
Provides: Assisted Living, Independent Living

Feel entitled in Titletown when taking up residence at Brookview Meadows. Secluded on a wooded lot and surrounded by a brook and meadow, our Independent Living and Assisted Living community in Green Bay puts an emphasis on quality — from construction to care and everything in between. Spacious...

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The Harrison

3060 Valley Farms Rd, Indianapolis, IN 46214

Starting at$X,XXX+ monthly
10
10 Photos available
5
5 Floor plans available
9.8
Review Score
76 reviews

I like to shoot pool and we have a very nice billiards table. I also like to play corn hole and bocce ball. Staff is mighty nice. Food is mostly to my liking and the service is good. I like the Wellness...

Provides: Assisted Living, Memory Care

Race over to The Harrison at Eagle Valley, where desired amenities and convenient services get residents revved up about a vibrant Indy lifestyle that encourages independence through innovative recreational, educational, health and wellness programs. Our Assisted Living and Memory Care community...

... Read more

The Ashton at Anderson

6849 Beechmont Ave, Cincinnati, OH 45230

Starting at$X,XXX+ monthly
22
22 Photos available
2
2 Floor plans available
9.8
Review Score
43 reviews

We enjoyed our visit with our aunt. We worked on a puzzle in her room. She also enjoys puzzling in the common area where she spends time with other residents. We interacted with several team members. All...

Provides: Assisted Living, Memory Care

Whispering Pines Village

937 East Park Ave, Columbiana, OH 44408

Starting at$X,XXX+ monthly
6
6 Photos available
4
4 Floor plans available
9.8
Review Score
75 reviews

The facility is nice. We have some issues with the Dietary Department. The always available menu never changes! Our parent has been here for months & it is always the same. Please, make changes with this....

Provides: Assisted Living, Independent Living

Follow your heart to Whispering Pines Village, where desired amenities and convenient services give our residents a sense of home the minute they arrive. Our Independent Living and Assisted Living community in Columbiana, OH offers a relaxed atmosphere of warmth and caring in the “City with the...

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Courtyards at Lake Granbury

801 Calinco Drive, Granbury, TX 76048

Starting at$X,XXX+ monthly
13
13 Photos available
3
3 Floor plans available
9.8
Review Score
78 reviews

I recently visited a friend and I found this community to be so bright and the residents that I encountered seemed happy! The meal that my friend had for lunch looked delicious ! I would recommend this...

Provides: Assisted Living, Memory Care

Make a splash at Courtyards at Lake Granbury, offering Assisted Living and Memory Care services in Granbury, Texas. Our residents enjoy a warm community where making new friends is the norm and receiving quality care from our experienced staff is expected. Each of our apartments presents the...

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The Waterford at Colby

1110 N Division St, Colby, WI 54421

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
9.8
Review Score
110 reviews

My mom went to Waterford in Colby, Wisconsin. And since she has been there, she has not been happier than she has been in years. They do fun activities with them. I had gone on trip with them. And it was the...

Provides: Assisted Living

Surround yourself with convenience and compassion at The Waterford at Colby. Our Assisted Living community in the charming city of Colby, Wisconsin offers a relaxed atmosphere of warmth and caring that promotes companionship among residents and staff. Enjoy an array of unique amenities, including...

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Viewing 1-25 out of 82 communities

Reviews
for Sonida Senior Living

9.6
Review Score
10,299 reviews

Review Score

10,299 reviews
9.6

Out of 10


5 star

70%

4 star

20%

3 star

6%

2 star

3%

1 star

4%

A Place for Mom has scored Sonida Senior Living with 9.6 out of 10 using our proprietary review score based on 3,299 reviews in the last 2 years. Over all time, Sonida Senior Living has 10,299 reviews with an average "overall experience" of 4.5 out of 5.

Overall Experience
7,110
2,010
584
229
366
Date Submitted
725
1,739
3,299
Reviewer
2,310
5,382
2,102
273
Care Received
4,472
2,856
2,658
8481-8500 of 10299 reviews
Sort by

4.0
Anonymous - Family/Friend
Memory Care
December 1, 2017
Verified Review
Wonderful Place

We heard about this property through A Place for Mom and from what we heard about it we thought it was wonderful. They staff team is fine; everybody is friendly and cordial with my loved one and I. The food is excellent there. It’s a home cooked type style which we were impressed by that. The only complaint that my loved one had is that they served cold plates under hot food. So upon request, they are able to warm my loved one’s plate. There is a woman that is charge of all the activities provided and they offer a lot. It would be able to keep my loved one very busy and active. The other residents there are friendly as well. My loved one has made a friend and they sit together during meals. One major drawback I would say is that during their sales meeting prior to signing the contract I felt that they over saw a piece of information that concerns with their “residents must live at Marquis Place for 2 years until they could apply for Medicaid” policy. We were not aware of that until we signed the contract. If not for this issue I would recommend Marquis Place to others.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Memory Care
November 30, 2017
Verified Review
Adequate staff and clean facility

This facility represents a safe environment and that plays a big part in my friend trusting someone with her care. The staff is adequate and the facility itself is clean and picked up. The only reason why I did not give this community a five-star review is that I do not like relying on the staff members to let me in and out of the unit. It is a memory care facility and I am used to having the code so I can let myself in.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Independent Living
November 29, 2017
Verified Review
Dad is happy here

The staff is friendly and helpful. He gets 3 meals a day and they are a healthier diet for his diabetes. The grounds up front is nice and well kept up. It is clean in the community. They will drive him to the store to go get his medicine. I would recommend this community.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Memory Care
November 21, 2017
Verified Review
Parents are Happy

They really are settling into this community. They are doing well here. The people are really nice and helpful. They keep it clean and kept up. It has a nice courtyard area for Veterans day they had a barbeque out there. The food is good for the most part but it's not bad. They have lots of daily activities they enjoy like the music and the socials and they have an exercise class too. On Wednesdays they have a happy hour that people get up and dance my parents enjoy watching them. I would recommend this to my friends and family.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Toured community
Memory Care
November 17, 2017
Verified Review

While touring properties for my loved one, getting to this particular location has very bad traffic. It is a very congested area so it was not very convenient to go to and from the facility. The community is fine however, with great staff and nice atmosphere.

Cleanliness

4

Friendliness

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Memory Care
November 8, 2017
Verified Review
My Dad loved it here!

My Dad was here and it was enjoyable for him. This place was really nice. He was only there for a couple of days but he was very happy and when we picked him up, he had a great big smile on his face. He can be pretty picky, but he didn’t have a single complaint about his stay. The facility is cheerful and it doesn’t make you feel like you just walked out of a 50s school building, it doesn’t feel institutionalized. He was happy with the meals and didn’t complain at all; there was a lot of flexibility as to when he could grab food and would even take some of his first meals around noon. They have a Vet’s meeting there and he’s a Veteran and that was just wonderful for him. My Mom used to organize meetings with friends and small parties and when she passed away, it was difficult for him so it was really nice that he was able to do something that felt natural and comfortable for him. Now he knows a few people there and we want to be able to get him in for happy hours there so he can socialize. It really lived up to the reviews. Overall, it was a really good experience and I would recommend them.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Independent Living
November 8, 2017
Verified Review
I love having my mom here

The Jefferson has a very friendly staff and the people there are pretty nice. The manager knew me by name even though I had only talked with them a couple of times. Anything they can do to help, they do. If there’s something wrong with her apartment then the maintenance will come and fix it right away. The food is good, a little too fancy for me, and my mom has trouble eating it, but they give her a nice three course meal and they’ll help her eat because she has choking issues. They’ll help her get to and from the dining room so she’s able to pick out what she likes. They have a menu about a week and a half ahead of time so she can just pick and choose what she wants and already knows what she’ll be getting. They have a lot of activities like cards, paintings, crocheting, bingo, and a bus will come around to take them out shopping. They’ll have the football games playing with some ice cream too! The only problem I’ve found is that they only have 1 small elevator so there can be a bit of a wait for that around meal times but I think everyone has gotten used to it. There’s a big atrium with glass so the sunlight comes in, the middle of the building has a big entry way and it seems like quite a bit of a walk from one place to the next, but overall it just seems like a really nice place. They even have a third party healthcare system so if a resident needs different kinds of skilled nursing, bathing, dressing, meds, anything like that, they have it in the facility so anyone can take advantage of it. I would recommend them.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Toured community
Independent Living
October 30, 2017
Verified Review

My parents-in-law lived at The Waterford for about a year, and it was very nice. I liked that everything was in the main building, and that residents can stay in the same room as their needs increase; no need to move to different units of care. I also liked that they had underground parking and more security than some of the other communities I’ve seen. It’s a newer facility with a lot of activities, but it was quite expensive, and my loved ones needed to move somewhere cheaper. If you can afford it though, this community is great.

Cleanliness

4

Friendliness

4

Value for Cost

4


4.0
Anonymous - Toured community
Memory Care
October 25, 2017

Undergoing construction, interesting & favorable concept regarding bathing, friendly & motivated staff, offer care services needed for mother, availability of both private and semi private rooms.

Cleanliness

4

Friendliness

4

Value for Cost

4


4.0
Anonymous - Toured community
Independent Living
October 21, 2017

5-star living standard making the rooms expensive. This location is above my price range.

Cleanliness

4

Friendliness

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Memory Care
October 17, 2017
Verified Review
Rose Arbor & Wildflower Lodge

Rose arbor and Wildflower lodge has been a very positive experience so far for my parents. The staff always seems quite nice and friendly, the food is excellent, and they have enough activities to keep the residents busy such as Yoga, cards, and arts and crafts among others. We also find that Rose Arbor has more security measures put in place that some other communities that we toured, which is very important to us. It’s a relief to know that my parents are safe there. We would recommend this community to others.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Memory Care
October 3, 2017
Verified Review
Perfect Fit

My mother in law is doing very well since coming here.She seems to be happy and well-adjusted. She is starting to socialize with the other residents and is doing some of the activities. She is liking the food which is good. The staff is extremely helpful and friendly very kind. I would recommend this community

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Toured community
Independent Living
October 2, 2017
Verified Review

The Waterford at Ironbridge was a very nice community. [Removed] was just great, she was the person who showed us around and answered all of our questions. The only reason we did not choose this community was that they did not have a big enough room available. They offered an efficiency apartment until a larger apartment became available, but she had a dog and we didn't know how long she would have to wait for it.

Cleanliness

4

Friendliness

4

Value for Cost

4


4.0
Anonymous - Toured community
Independent Living
September 27, 2017

Older facility, but totally remodeled. Staff very helpful and nice. Food OK but very repetitive. Not good with actually holding scheduled events (chair exercise, crafts, etc.) in the Assisted Living part. Good value. I recommend.

Cleanliness

4

Friendliness

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Independent Living
September 26, 2017
Verified Review
Fantastic Job

Options for Senior America are providing 24/7 care for my dad. They are doing a fantastic job of the care they are providing him. There have been a few times they were late. But 90% of the time they are on time. They are supposed to help him with his physical therapy exercises that the doctor wants him to do. They provide light housekeeping and cooking. They help coax him to eat meals and get up and move around. They take him with them to do the grocery shopping and he really enjoys that. When my dad goes to the hospital I engage them to stay with him at the hospital. They are providing him with good companionship and treat him like a king. I am very happy with them and the service they provide. I would recommend them to others.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Toured community
Memory Care
September 25, 2017
Verified Review

On the tour I saw a screened porch on every floor and I was impressed with that. The community was really big and i felt he would get lost in the mix during a respite visit. We found a much smaller community to use.

Cleanliness

4

Friendliness

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Independent Living
September 25, 2017
Verified Review
Has A Pool

We toured this community and found that it had far too many amenities that my parents would not be interested in. The community has a pool and other activities that my parents are just past being interested in. The food was very good when he had lunch during the tour. The staff seemed to be friendly.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Memory Care
September 25, 2017
Verified Review
Only Major Issue Is The TV

We understand that with any brand new community there are always going to be things that just don't go according to plan but having an ongoing issue with the tv is a concern. My parents have been there a little over there a month and have had issues with the tv not working correctly and it seems the community hasn't gotten it straightened out yet. Dad and mom keep busy for the most part with the activities and social hours but they still like their tv that is what they are used to. The only thing I think keeping them here is the food it is delicious. The staff is friendly and nice but a little understaffed. Hopefully they will increase it as more residents come to live here.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Toured community
Memory Care
September 22, 2017
Verified Review

We had a nice tour of this community, it is a good facility. Everyone we met was very kind, and helpful. The staff answered our questions, and were a pleasure. They do a good job with the cleanliness, everything looked great. The experience went very well overall.

Cleanliness

4

Friendliness

4

Value for Cost

4


4.0
Marilyn - Family/Friend
Memory Care
September 22, 2017
We made a good choice finding needed living facilities for our two sisters.

The Shores of Lake Phalen appear to be above average in providing assisted living facilities. It has had its problems with change of ownership and directors in the past two years but seems to be making improvements with the present management team. As with any health care facility there is the problem of keeping good employees on staff with frequent turnover of caregivers. We admitted two sisters in April 2015, one to Memory Care Unit and the other to an assisted living apartment. At that time we were not very impressed with the caregivers in memory care except for one or two who seemed to try to relate to the patients needs and to initiate interactions rather than be task orientated. Our sister there passed away the following Dec. I understand they are now giving special training to the caregivers in Memory Care with emphasis on interaction and communication and they are providing the residents with more activities. Our sister in assisted living is very satisfied with the facility and involved in many activities provided, games, special events and trips to Walmart, Dollar Store and grocery stores provided by the activity department. She has made many friends while there. There is a problem with transportation to Doctor appointments. It would be great if a shuttle car could be available in the future for this purpose even if there was a fee charged.

Cleanliness

5

Friendliness

5

Care Services

4

Activities

4

Value for Cost

4


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