Sonida Senior Living

In regards, to care for residents is, either hire more qualified people, or, have better training for them. It seem like quite a few of the caretakers did not understand how to handle a difficult patient. You people are a last resort for these kinds of individuals and it's not easy. They need adequate and qualified care by facilities such as this. So, therefore, the caretakers need to be well equipped for the task at hand, and it seemed a lot of them were inexperienced, and did not know how to handle lockdown patients. I believe you need more qualified caretakers. I know it's a tough job. I think everything else is acceptable. Honesty goes a long ways, even when they don't want to hear it. You should all be commended for the work you do. It is a very necessary and needed ministry.

This place treats me so well. Great staff. [name removed] is a wonderful caregiver and there is always something to do. I have loved living here. They treat me so kindly and the staff always says hello when they pass in the hallways. I feel cared for and welcomed.

The worst problem has been communication with nursing, staff etc. It's hard to get a message to the staff by phone. You have to be there and even then it's hard to be sure of follow through. I would also say that staffing issues are big....but this is not a fault of this particular place. It's industry wide. They have gone through hiring and staffing issues. I felt more comfortable when I was staying on top of everything until all the kinks were ironed out. I would recommend this facility to others, but with the caveat that families keep a close eye at first to make sure what they think is happening is actually happening.

What they can work on is updating the carpet, the lights, and fixing the hallway walls and painting. However based on our experience with The Amberleigh we would recommend this community to other families. Wonderful staff. Friendly, caring, make sure they know the residents likes n dislikes. Residents look out for one another and help to get acclimated . Great location. Warm and welcoming atmosphere.

This community is very laid back everyone seems to be calm the administrator is ver realistic with people’s needs. I think the administration is available and very approachable. Residents are very friendly you have your own space. I really like getting my coffee in the morning and talking with my residents. You become fond of others.

I would recommend it to my friends. I've been happy overall. They have staffing issues but everyone does now. I've been most pleased with the nursing care my Mom has received. The resident [name removed] is very attentive and is a great communicator. The biggest issue has been turn over and the food.

Oaks at Plainfield does not have assisted living or Memory care. So that wasn't even an option. We wouldn't want to have to change facilities once mom needs memory care. But it looked like a very nice facility.

The staff here are friendly and willing to help. Because the facility is older, there are repairs that come up (dryer breaks, shower head leaks). The maintenance man tries his best to address these problems, but he works both the Assisted Living side and the Independent Living side. The other residents are welcoming and we've met some interesting people who have led amazing lives. There are social activities planned just about everyday if one cares to participate. We've found them to be enjoyable and we participate as much as we're able. We love that we have a washer and dryer in our apartment and we have a full kitchen should we care to bake a treat! This community is smaller and we enjoy the community feel rather than an institutional atmosphere.

The staff at this facility are helpful and friendly. The facility has a monthly family email newsletter. They have an emergency necklace with good response times. They have two nice courtyards and activities. My only complaint is that the food is not great. I would recommend this facility to family and friends.

It is a bright community with different levels of care and a friendly supportive staff and management. They are taking good care of my loved one. I would recommend to others.

The place was very clean and meals seemed good. Activities didn't seem to be regular. The staff was friendly and helpful. We have a little trouble with the main office in regards to room charges. We felt the care was good, and would recommend it to others.

Our family had an in-person tour with Aspen Grove over the weekend, and from the tour experience and the atmosphere of the community we thought everything was really nice, however, it was just too expensive for our family which is why we did not choose it.

Overall it is a good place to live. There are complainers, but I think they are people who are never happy. I like most everything here and it is a friendly place. My apartment was freshly painted including cabinets. New granite countertops and faucets. Nice big shower and walk in closet and balcony.

I toured The June and it was a good tour. The facility has a lovely courtyard and a nice dining room. However, it has little curb appeal and no awning. I was worried about slippage in inclement weather. They seemed to have quite a lot of activities for the residents. This facility is more expensive than some other places in the area.

We really appreciate the staff. Everyone has been so kind to our mom and to our family. The two areas that we have issues with are the cleanliness and the food. Low cost, unhealthy food such as hot dogs, corn dogs, spaghetti, and pork and beans is a regular and really is inappropriate for seniors. We have had our loved one there for several months, so it doesn't appear to be a temporary issue.

I love it here! I feel at home here mainly because of the activities that goes on that allows everyone to get together and become a family. I love it that I can move my own furniture into the apartment that allows me to feel comfortable. I'm thankful I'm able to make good friendships here!

The main thing that sticks out to me about The Waterford at Fort Worth is the staff and residents, they are all extremely friendly and nice. I would recommend this facility to other families searching for independent living.

The staff is awesome. The only thing is she still complains about the dining room not having enough chairs and the food is not that good. Given the chance we would recommend this community to other families based on the experience we have had so far. The experience has been good. The hardest part for mom was giving up her home. The adjustment to assisted living has been a process for her.

[name removed] was amazing and so helpful during the whole process. I don't think we could have done it without her. We are very grateful to APFM and her. I think they could improve on communication and onboarding when an Assisted Living resident arrives. We expected it to be more structured. Part of that could be arriving on the day after a holiday, however, if you have a regular process in place it should continue through any day of the week.

The independent living building is newly renovated and well-maintained. The two bedroom apartments are large and well laid out. The location is very convenient to downtown Columbus and grocery store and eateries. The staff is very friendly and helpful. The downsides are that there is virtually no cell phone reception in the area so the only option is using Windstream for telephone. The other negative was that they had trouble keeping kitchen staff and providing the well rounded meals that were to be provided in the monthly rent.