Solera Senior Living

I'm really impressed with Willows at Raleigh. It's a wonderful place. I especially appreciate the driver, who always take the time ask how I'm doing. The people here are 99% very nice and if someone isn't, they don't bother you. I enjoy having conversations with others and it feels like a friendly community maintenance help without asking. When moving I've noticed my furniture was placed inside of my apartment. The food is great. Love getting items off the room.

My wife's battle with Alzheimer's lasted approximately five years. For approximately four of the five years she suffered with aphasia making it very difficult to communicate with her. We were extremely blessed to be able to have her become a resident at Village crossing the last year and a half of her life. The best way to have her interact with the staff was through her smile. A facility like village crossing is only as functional as the staff. The staff is tremendous and sincere. They are considered like family with their Christmas card on my refrigerate. The staff gave my wife the opportunity to live the last several months of her life with dignity and respect as a lifelong educator. I am sure my wife considered them angels helping her manger a very difficult situation. The staff's live for her went above and beyond their job duties. I have been advocating and will continue to advocate Village Crossing because of the deep connection between the resident and the stuff. They truly live the job they do and we are very apperceive that my wife has a chance to experience their first class caregiving. She was smiling until her passing which we express our deepest gratitude.

The staff is always here to help. There's always something to do each day. The food is good and plentiful. I would recommend Hunters Woods at Trails Edge to others who are currently searching for a community.

I can’t start this review without noting how helpful “A Place for Mom” was for my family. We wanted to find a place where our once independent family member, who had lost a spouse a year prior, would find more social engagement and activity. This family member was always active, but losing her life partner unexpectedly was a devastating change that affected all aspects of her once active, fulfilling, and busy social life. [name removed]from A Place for Mom spoke at length with me on the phone, asked what I was looking for and the towns I was interested in, and I immediately focused on the Artisan. There was another contender that I intended to investigate, but after stopping into the Artisan on whim as I drove past, I knew immediately it was “the one.” Despite just wanting fliers and more information, I was immediately introduced to [name removed], who was very warm and welcoming. There was zero pressure from her, only sincere, helpful suggestions on how I might proceed. She was instrumental in making me feel less intimidated and scared about the big change of life on the horizon. She had many suggestions that helped us significantly --from how to approach the move with my family member (who was resistant because change is hard) to expectations for the first several days/month/year, to simply letting me know we would be in a partnership to make the move as easy as possible. I scheduled a tour with the family, and the Artisan was extremely accommodating as there were 5 of us. It was a laid back, friendly hour+ where we learned about the activities and offerings, were shown the common areas, and toured many apartments. We ended with dinner, which the Artisan paid for, and it was phenomenal. It is important to note that they do not have cooks, they have CHEFS. The food is outstanding and is part of the monthly fee. We moved my family member into her apartment in June of last year. There was definitely an adjustment, but the Artisan truly stepped up when she was struggling despite her independent living location. They would go to her door to get her for activities so she didn't feel intimidated by going down alone. This is just a minor example of how much they care and how important it is to them that their residents are happy where they live. The staff--from waitstaff to those who work the desk to those who run the activities--are equally as impressive. [name removed] runs the Artisan with the mantra, "You do not work where they live, they live where you work." It is imperative to him that everyone feel comfortable and that there is a sense of home. The people who work there genuinely like what they do and the residents they work with. You can feel the positive energy when you walk through the door because the Artisan is a happy place. [name removed], who works the desk, gives me the best hug every time I see her and truly looks out for my family member. She loves what she does and it shows. There is a vast offering of activities, which was important to us as my family member’s memory was failing due to lack of interaction. While she definitely doesn't take advantage of most of them, she is a regular at daily happy hour, dinner, Bingo, concerts, and movie night. She also loves to sit on the front porch on hot days and to eat on the patio when it’s warm. Another perk to the Artisan is that there is no assigned seating for meals and the waitstaff, who are extremely attentive and kind, do not accept tips no matter how hard you try. So while it has that restaurant feel, it’s still very much like eating at home. We are fortunate that my family member can afford the price of the Artisan but truly feel we are getting what we pay for. We also appreciate that they offer both assisted living and memory care on site, in case either are ever needed. It is an upscale, beautiful facility that is a far cry from the “nursing homes” of the past. This is an active community where residents can be as engaged as they choose to be, with on site daily activities and several monthly field trips. It is a place I could see myself living someday, and that is the best compliment I could give it. My once-resistant family member recently had an appointment with her doctor where she admitted, with another family member present to hear, that she loves living at the Artisan. This family member who had never spent a night without a companion present, who had checked out of life because her best friend was gone, is now living independently and flourishing again. We credit this to the Artisan.

My Mom, at 96, is very happy there. Very modern, bright, and well decorated. Facility as has many "independent" living tenants so there is an excellent mix of lifestyles. Local police, fire, and hospital respond very quickly to any urgent care need.

They seem to have staffing shortages. New leadership may have new ideas as to how things are run. To early to tell. Previous leadership very responsive to my concerns.

This place is great worth every penny. They drive me everywhere. The cleaning/ aides do a great job. I'd eat off the floor. I rate this place an A+ this is the best place in the world.

My husband and I moved to Raleigh, NC to be near our daughter a little over a year ago, due to changes in our health. After living in another facility for a year, we moved to The Willows. We find that The Willows is a much better value, with a new fresher, lighter and much friendlier living environment. The staff is incredible and residents super friendly.

The staff is very caring! I would recommend Lumina Las Vegas to others who are searching for memory care for their loved one.

The staff is freindly and helpful, the facility is new and clean also the residents are always engaged in activities either active or passive. I am very impressed with the food selections because if my mom doesn’t eat something they are ready to make something else right away to her liking.

There is not one thing I could possibly say that isn’t a 5 star review. The staff has been such a blessing to our family and my dad, who was a resident. It was the cleanest of facilities that we toured and felt like a resort. The staff is flexible and welcoming to the entire family. The activities are well planned and the residents kept busy on a predictable schedule. I wished we had moved my dad in earlier in his disease. It is an amazing place! Oh, and the chef makes the best food! Special shout outs to [name removed] and her team in memory care as well as Lucky who oversaw dads health plan and Amy in the front office!

It was a very big adjustment for me to leave my home and come to the Reserve to live in Assisted Living. The transition went well because of the attention of my family and the staff here. Everyone called me by my first name the minute I arrived. An area that needs attention is meals/dining. Several chefs have come and gone since mt arrival. At times certain items are not available.

Can use your own doctor. That was important to me. Also I use my pharmacy. Some furnishings are provided.

We liked the feel of the facility (calming atmosphere), the programs, how the facility had two sections which were based on the patients needs which allowed my parents to stay together even though my mom was further along with dementia.

We needed to move my mom from independent living to assisted living on short notice. From the moment we took our Reserve tour, we felt a sense of relief that seemed too good to be true. My mom has resided in the Reserve now for four months. Her dementia has increased and the staff attention has also increased beyond my hopes and expectations. The Reserve is lovely and offers diverse activities and events for the residents. More importantly, the sense of involved awareness and kindness toward Mom from the receptionist and waitstaff to the caregivers to the medical team to the upper management is genuine and their accessibility brings comfort beyond measure. Each member of the staff is the true jewel in the crown of the Reserve.

The staff and the grounds are what made me choose this community for my loved one. I would recommend The Reserve at Lake Austin to others who are looking for memory care for their loved one.

My sister is a resident of the Memory Care section. She has been living there since [date removed]. The Memory Care section is clean. The windows in the dining halls and some rooms face the Trails Ends Fairfax County Park Authority. Residents, with their family members, can walk the trails. Each room is painted in a crème color with a light brown accent wall. Very calming. All rooms have easy to use blinds. There is access to an outdoor seating area with a pergola. There are monthly support group dinners for family members and weekly Happy Hours.

It was a difficult decision to move my parents to assisted living. However, once we saw The Reserve, we fell in love with the place. The facilities are immaculate and feel like a resort. The staff go above and beyond to not only make my parents feel comfortable and safe, but to allow me to feel at peace that they are taken care of. They are friendly and so helpful. They truly do care and have made this experience exceptional.

My parents live in a really lovely two bedroom apartment. The staff know them (and their family members) well, speak to them with compassion and respect, and keep my parents healthy, happy, and safe. Staff retention, prompt attention, and communication are excellent. As a family we could not be more pleased with the active lifestyle, professional care, and beautiful property!

The staff is exemplary. Evanston it self is a vibrant, diverse community and our building is located two blocks from downtown. Transit to Chicago by either CTA or the commuter rail line called Metra is three blocks away. The meals are varied and you pick from a different menu each day. Finally, our fellow residents are very accomplished individuals with a wide array of accomplishments.