Senior Living Asset Management

The staff that care for the residents are very caring and know each resident by name. Some are very talented, singing to the residents frequently. The food is always very tasty and pleasantly presented. The lady at the front desk is always friendly and welcoming. I would just tell others that they need to review closely the contract before their loved one moves in.

My friend has since passed but the cost was reasonable. It was sold, deterioration of services was significant and costs was unreasonable.

I don't see much activities at the Canopy. The only other experience I've had with dementia facilities was top notch. Mom was at a facility in Jacksonville that was Wonderful. Lots of activities. We picked this community because it was a new facility and close to Mom's home so that her husband could visit.

The experience would be positive, they were good to my dad and to others. We picked this community because of the value and the people were caring and professional.

What we like about Wayman Place is the friendly staff who work there, but their communication could be better and some Dr visits feel rushed. However, we would recommend this community to other families based on the experience we have had so far

The staff were so friendly and helpful and tried very hard to care for so many in that ward without enough help but I never saw them lose their cool or fail to be professional. Part of the reason for the low cleanliness factor was their difficulty in getting and keeping staff. The frequently were understaffed until right before dad passed. Someone should tell them that in that situation when cleaning, especially mopping floors, water needs to be changed frequently because the urine odor was often overwhelming and it was throughout the unit so I suspect they were not changing the mop water enough

My loved one is currently a resident at Barrington Terrace of Naples and the experience at this facility has been very good. We are very happy. Good care, clean facility, nice staff. My loved one is much more content here than he was at his previous facility and even seems happy now.

I would recommend Barrington Terrace of Naples. I think that with the number of Assisted Living facilities in the area, and from what I hear from other people, Barrington is still at the top of the list when you start ticking off requirements that you are looking for. I felt that they were kind of pricey but I think, in part, that was just my ignorance, especially considering what the going rates were. My mom had some complaints, but she was not an easy person to please. All she really wanted was to be in her own home in WI and that was just not feasible.

I would recommend The Canopy at Harper Lake. It is very clean and my mother says the food is real good, the staff friendly.

I think the quality of care is excellent… But I think mom needs to be in the memory care side instead of the regular side of the building.… Just to get a little extra care. They will probably move her once a room becomes available. Overall the place has been great.

Wayman Place had a family feel. Over the years that particular facility has been owned by a few different companies. It's an older building that shows some where and tear, but the activities and staff are great. Also seem to know all the residents names.

The Canopy associates are caring, competent and responsive to the needs of the residents and their families. There is a strong supportive atmosphere among the residents. Resident concerns are promptly addressed.

The facility is good. I chose it because my mom is 96 and they provide assisted living through end of life care. I have no major complaints except that the response time for assistance is slow and the food seems to be on the spicy side. It may be ok for some but the one day I was there everyone around us was complaining and no one wanted to say anything to the chef/wait staff. I don't think the speed of assistance is better any place else but for the money being spent I think they could do better. I am pleased with the facility overall...so much better than where she was at previously.

They could use help with keeping the place smelling fresh and clean. They are very good with the care services, and they keep me informed. The few activities that my loved one has participated in, they seemed to enjoy. They do pretty well with everything, and I am fairly pleased.

I think they are trying hard, the immediate staff are all very friendly. They are trying, but they are run like a corporation. Which I'd say is a negative because everything has to go through corporate and that can take a long time; and in turn, it doesn't have that personal element to it. They're not great communicators. My loved one has been there for some time and have only had their laundry done twice because somehow they didn't get put on the laundry list. I realize people can get lost and my loved one should speak up, but they aren't the kind of person who will do that. I have to keep contacting them to get things done because they're not great with communication, but maybe they will get better. I also realize that they are having staffing issues in relation to shortages and Covid, so we'll remain patient.

The main problem is the food is awful (not healthy). And they don't have enough staff - although that's not their fault. So so some of the non-medical staff can be rude and unpleasant. And response time to call buttons can be slow But the cost is reasonable, and the medical and care services are excellent otherwise. They do a good job monitoring my loved one's condition and transporting her to doctor appointments. And the facility is clean.

Canopy at Azalea Grove is a lovely place, the staff is friendly and I would recommend them. They are hard to contact on the phone after hours, but their communication before 5pm is great. They take a personal interest in the residents and their families. It's a place to call home.

The care was high; however, they didn't have as many activities for their residents as we wanted.

All the residents seem to complain about the food. I don't think it is that bad. Every time I visit they have activities available for the residents to choose from. The community is modern. The staff is willing to assist the residents in anyway possible.

Overall, I'm very happy with the Canopy. The first thing I noticed was how clean and new everything is. The second is the staff who have all been very nice and helpful. They are taking good care of my mom who fell not too long ago and fractured her pelvis (she was not in their care when it happened) so her level of care has been increased since she first moved in. I would say the only complaint my mom has is regarding the food, but even as that goes, the director called me to ask what kind of food my mom likes in an effort to make some things she'd love. They even went so far as to bake a bread my mom talked about and called me to get the recipe. I would recommend the Canopy to anyone looking for an assisted living (or memory care) facility for their parents. The staff is always responsive if I have questions or concerns which I find really reassuring. Overall, it's a beautiful place and there are lots of activities and the staff cares!