Revel Communities, LLC

Excellent Facility with a professional staff. Up-front fee too high for my budget.

The barbecue is at the north end of the building. I live at the south end of the building. By the time I finish barbecuing at the north end of the building and get to my apartment on the south end of the building on the third floor, my food is cold. I suggest that you install a barbecue on the south end of the building area. The motion detector light switches are no longer operable. And I was told that they cannot replace them. The automatic window shades, no longer have voice control. I'm very disappointed that this is not able to be fixed. one of my cupboard doos no longer gradually closes. And they told me I could not get it replaced. I'm very disappointed from when I began to live here I was told of all these conveniences. And now you're telling me that the foregoing items cannot be fixed. It seems to be false advertising, or you cannot hire the appropriate maintenance people to fix these items. It is very expensive to live here and it seems these units are deteriorating.

4 for all. Some room for improvement. Food allowance is too small. Not possible to eat more than one meal a day to stay within the 550 points given for meals ... so monthly rent goes up.

Staff is very cordial and attentive to my needs. The facility is clean, organized and in good location for my needs.

The facility is still not filled up, and there are still challenges with staffing. I think the two go hand-in-hand.

Very nice facility and presenter. Good layout. It was helpful that we knew a couple who are residents here 6 months year. Beautiful rooms and grounds with plenty of parking, although we no longer drive. Revel shuttle driver was very friendly and kind. On the down side, the whole place was dead - I.e. not a resident in sight participating in activity.

I moved in surrounded by strangers and quickly was enjoying sharing life with new friends

Restaurant staff is very nice and friendly. Yes, we would recommend Revel McDowell Mountain to other families based on the experience so far.

The accommodations and facilities are well done and she's happy with them. The restaurant has server challenges ongoing. Food quality is usually pretty good.

Consistent group of small admin and dining staff .. the evening wait staff in the restaurant is amazing, not always the quickest kitchen but the staff know and care about the residents. The lifestyle director plans and implements some very good activities -much more than bingo goes on here.

Staff are amazing! Helpful, thoughtful, I have told everyone how nice the staff here are. They quickly learn our first names and always greet us cheerfully by name. All of them! Housekeepers, bartenders, waiters/waitresses, admin staff, maintenance staff. Re: Food - they do not do well with dietary needs of people who have diabetes and/or hypertension.

Staff is very helpful & caring. I moved from a large house & garage to a 2 bedroom/2 bath apt, so it's a huge adjustment. I like the patio, but there's no water available. I visited another Revel & there were garages available. Even a large storage shed would be nice.

We picked this community because, others were too depressing and a lot of people in walkers and my mother is European and found it hard to connect with a lot of the residents.

Revel was great for my Dad. He had a fall and had to go to rehab for the last month. He is now ready to go to an assisted living space. Based on the experience we have had with Revel Spokane we would recommend them to other families.

Staff is great. My mom's only disappointment is that she's uniquely spry and healthy at 85. So many of her peers need walkers & wheelchairs she often feels like she's in an 'old folks home.'

For the meals and dining, don't care for reservations needed for the dining room. Like increased activity, i.e. buffets to include with drawings, etc. Adding a vending machine for snacks would be nice to have as well.

The facility was the best choice in my estimation for space, features, meal choices, cleanliness, and resident opportunities for entertainment for the costs that I was willing to pay. It is an independent living facility so I can choose my lifestyle but find other residents very congenial and the staff friendly and knowledgeable. They also provide options to travel to appointments and entertainment activities , shopping, etc, so you don’t have to have a vehicle as your aging.

Thanks for all the assistance you do. Yes we would definitely recommend Revel Spokane to other families if they are ready for annual increases in cost.

Revel is ok. It is comfortable. The residents are friendly and inviting. The food is acceptable, you learn what you want to eat and not. The rent is too much because they keep taking things away from us.

If people have special dietary needs, like if they are diabetic or have high blood pressure, they should ask if there are food choices that will meet those needs. Revel is lacking in that regard and I never thought about asking questions related to this? If there is a heated pool,ask at what temperature they keep it. If it's too warm, it can be hard on people with heart conditions and maybe other conditions? If the pool is indoors, do they have a means of circulating the air in the enclosed room so that it doesn't feel like a sauna ( a common complaint I have heard at Revel). Depending on the area that surrounds the grounds, are their safeguards in place to keep snakes, coyotes, mountain lions, off of the grounds and out of enclosed dog parks?