Prosper Life Care

I would tell my friends that the assisted living isn't really assisted. If your loved one needed more assistance you would need to look twice at it. The activities included card games, music, and shopping center outings.

At the time this was value for the money. My mother thought it was a very friendly welcoming place, she felt very comfortable here the second she walked in. Her room is small to average compared to where she was staying before. She loves the food, they have a lot of vegetables. My favorite part about this community has been the friendly-ness of the residents, they wave at me when I am there. I would recommend Landmark at Fall River.

My dad moved into this community and fell several times, one time fracturing his skull. He was transported to the hospital at least five times. We gave notice after the last fall and hospitalization, but they have continued to bill us and take an additional two months rent, although, my father has passed away. We paid for extra care services but I am not confident that he was receiving that care. I also believe that his medications were missed sometimes. I was kind to the staff and they were very nice to me. I especially felt that the caregivers, cleaning staff, dining staff, and front desk staff were very nice. I visited four communities, and we chose this community because it was an old monastery and my dad felt comfortable because it was Catholic and they offered mass. I would say to other families to be careful with the documents your sign before placing your loved one here.

First impressions are very good. We will definitely be considering this community.

My brother and I were so lucky to find this community for my mother. It is such a comfort to know she is living in such a wonderful place. [Name removed] raves about the food and always looks forward to dessert. Thank you so much for everything you do.

Very Nice

We really liked this community it was wonderful. The staff was very friendly and seemed nice. The community was clean and well maintained however the location was further than what we were looking for.

I have no complaints about the tour I had taken of this community for my mother. The staff where on time to our appointment and provided us with a lot of great information as well as answer any questions that we had for them. It was just not the right location in the end decision but It was a pleasant experience.

Very clean, great staff, helpful, convenient, supportive, organized, quiet, peaceful, nicely managed, so far, she's happy and say's it's a 5 star hotel!!

Landmark @ Monastery Heights is going well. One is I have is that getting laundry done is extra. I think that should be included for as much as I am paying. The staff is kind of picky with the medications. They are not giving my mother medication but it is all locked up in her room. She has to get someone to come unlock it when she needs to take it. I know it's probably not the facility but a state rule. Overall it has absolutely been a good experience at this facility.

Older building but seemed to be well maintained. Staff very friendly and informative. Memory unit full and there is a six month wait list. Price was more reasonable than both Armbrook or Ruth's House

My 100 year old father needed a 4week respite stay while my husband & I were each having major surgeries. The Prosper environment was casual & laid back, just what he needed. The Admissions/Marketing Director was a pleasure to work with & took time to make dad feel welcome. The staff was very attentive & accommodating to his needs. On the 11th day of his 4 week stay he had a health issue which necessitated an ER visit & hospitalization. His reevaluation determined he did not qualify to return for the rest of his stay. The one dis’s appointment was that he was not reimbursed for any of the remaining unused days.

Good value for cost. I would consider for myself or anyone not under hospice care. I picked this community because of the cost, quick and very pleasant admission staff.

We moved my Mom here because of how it looked and smelled and what it had to offer. We made sure that they accept Medicaid waver because she only had enough money for the first year. We didn’t expect her to die within the first month. Such an incompetent staff! Not all, but 90% and the biggest incompetence came from the top down. I have so much to say, but this site only allows 1000 characters so if you would like to know more, feel free to contact me at [email removed]

If you want a studio apartment, this place is lovely. However, the single bedroom apartment is simply 2 studios combined; it even has 2 bathrooms. The closets, except in the memory care unit, are high and the heat and air conditioning are still provided by through-the-wall units. (This is a converted hotel). Otherwise, it is beautiful and the staff wonderful.

The building, a former monastery, has lovely features, but its age is showing. Hallways were somewhat dimly lit and some floors were uneven underfoot. Felt more like a college dorm than a residence. And while they are situated on beautiful acreage, there are no gardens or outside gathering areas to speak of, just a few seats near the entrance. A wasted opportunity. Residents were quite friendly and certainly seemed to be enjoying themselves, though.

So far it is a good experience and they can improve in some areas. There are no problem with cleanliness around the community. My aunt is enjoying the meals they make.

It seems to be okay so far. The staff is friendly and they keep it pretty clean. I like the food there. The only thing I was a little disheartened about, is the disagreement and difficult time I was given over some paperwork on the administrative end of things.

I did not like the feel of this place. The outdoor courtyard was empty, it's on a hill in a not-so-nice neighborhood so the walking would be difficult. I talked to one resident who was looking for someone to sit with. No one around. She said the food was 'so-so.' Unless the resident is sick, taking a tray to a room costs $10. [removed] the studio was large and a one-bedroom was available for a couple hundred more, which felt luxurious. [removed] it's only a 20-minute drive but the route felt dangerous. Pricing is reasonable but the basic care package of $400 allows for 30 minutes a day of care. 60/90 minute packages available in $400/mo increments.

Group Foster Care rooms are very small, and walk to the dining room is a long way. Not sure mom can do it. One room with bathroom and closet.