Phoebe Ministries

The nurse kept me informed.

[Name removed] and [name removed] have been absolutely wonderful through this process. Each visit to the Phoebe community we find smiling residents and very friendly to talk with anyone. I believe my parents will be very happy to move on to the next chapter of their lives. Downsizing and making life easier has been long awaited!

The staff is very compassionate with my father. They make sure he is always comfortable and gets everything he needs. They make sure he gets out to do activities which is very important to us.

It's a nice sense of community at Phoebe. The director of wellness is extremely helpful and the wellness department has done really well. They have a nice variety of meals.

We have known the facility for years. Multiple family members have been there, and she'll be going back a second time. They did a great job letting me know everything and the administrator on the floor did too. They called let me to let me know what was going on.

They are very kind and open in explaining things. I am pleased with that. It’s clean. My mom's Italian so the food is a lot different than what she's used to so it's not that it's bad.

My mom is getting good service. They provide very, very good care.

Phoebe Berks provides very good care.

My mom loved it. She looks like she is doing well. Every time I've been there the staff are nice and she likes them. Someone has been calling me too. Everything looked clean when I was there. The meals are very good and she got plenty.

All the staff has been so friendly, from the dietary to the administrative. The professional services are fantastic. They have accommodated her very nicely for meals. I have gotten the opportunity to meet with many staff members and interact. They have done very well with communication - from the social workers, to the physicians, everyone! The rehab environment was more of a pleasant experience than the skilled nursing side in terms of the environment.

They are helpful and show they care. They helped my loved one get hospice arranged and across the board I'm very happy with it! They make her comfortable and they're adjusting to her needs. Her condition wasn't what any of us were expecting when she arrived from the hospital and they've done great to adjust. Across the board, I'm very happy with it. They have been helpful, friendly, and courteous, and they do their job well. From the top right on down have all been great!

All I can say is they were helpful. The head of nursing is great. The kitchen is good and it's very clean. A lot of times I'm there or they get my voicemail. All are good at communicating.

I like the staff. I like the facility and it is well run. It is a lot nicer than other facilities. The nursing care is excellent. It is clean. Communication is excellent. I like three nurses in particular. The meals are okay.

We made a decision to get her ready to move and five employees have been wonderful. She is much more mobile now. She did not have good eating habits and she is telling me how good the food is. Many employees communicate well!

It is very nice and the care is good. He is improving. Everybody has been very helpful and very nice. It's very clean. Whenever I come in everything is very neat and clean. I am surprised at the variety. The food is freshly cooked and everything looks well done. If I have any questions, they answer them.

They have a lovely spirit of kindness, compassion, and help. The staff is very kind, considerate, and helpful. They have wonderful meals and he has eaten it all. They have kept me up to date, and walked me through everything.

I would say the staff is very attentive to me and her. They are wonderful. There is nothing out of place. I do not notice any dirt. The meals are excellent. They always answer my questions.

I'd recommend Phoebe Berks!

The nurses here have been fantastic! My loved one has been cleaning his plate for every meal! Also there is no smell. Communication is an area the facility needs some improvement. I have not received any phone calls up until this point. I am especially waiting to be contacted by the doctor. I will say that the therapy department has done very well in terms of their communication.

They have made my life easier. I went through a lot of emotions and the staff at Phoebe Berks have been extremely helpful. The staff are very nice and accommodating. My loved one is getting what she needs in rehab. They showed us some games to play there. The nurses are kind and helpful. Communication is excellent and they call me every step of the way. She eats everything. The food is very good and she likes it very much.