Oxford Health Group

We are very happy with the care my mom has received at Emeritus Chatsworth. She is very happy with her room, the food and the caregivers. It's been a real relief to know that she is being well cared for.

This is a nice place place, and more affordable than places in Santa Clarita

I felt They provided excellent care for my parents. They were only there for a month because they moved in with anotherfamily member. They both needed full care and probably their condition was too advanced for assisted living.

The value is a little bit subjective. Mom does need a level of care and it's kind of hard to gauge the value but I think that the scale that Windchime is charging is fair for what is offered. All in all I think that Windchime is a very good value. It is set up in such a fashion that there is just a set dollar amount placed on it and it's all inclusive. There is no nit-picking about charging if you need a bandaid or you need your meal taken up to your room. This happens to work really well for my mom. There are no hidden charges and the care is fantastic. It's similar to a hotel with a drive up area and there is a drop off area that is covered so it's out of the elements. This is a good facility, flat out. They are good people all the way around. The directory there is incredible, she really is. They care about what they do and that makes a difference. The marketing director said to me, "I don't mind where your mom ends up, just get her out of Arizona. It doesn't seem like she's good situation and we don't want to see her in a bad place whether we get the contract or not." I thought that was huge. They genuinely care.

My dad and step mom really appreciate this assisted living community. Their room is comfortable and a good size. They like the food (and they are both very particular about their food). I have found the staff and directors to be helpful and kind. I think they have very fair price points for the room and services.

Very friendly, professional, and clean. Looks to be well run institution with caring attitude. Appreciated the range of care available to residents and their families.

Regency Park Astoria is a lovely place for assisted living. Everything was pleasant and friendly from the start. Everyone who works there is helpful and friendly. We feel very fortunate to have found such a nice place for our family member. The interior is newly remodeled and looks very fresh and pretty. There are no unpleasant smells or sights. The residents with whom I've visited seem very happy with the way the facility is run.

I just really like them. it's convenient and the staff is very nice. My mom is being very well taken care of. I like the fact that they can take her to doctor and if she wants they'll take her shopping. She's got activities that she likes and everybody's really nice and friendly. I've heard no complaints about the food either. We looked at quite a few places and we liked Emeritus the best. We liked their answers to our questions, the facilities, and everything they had going on.

Windchime is a very nice and clean community. The staff was really friendly and they offered a lot of activities. It really would have been a very good choice for our situation but it was not within the area we were looking for. We wanted something closer to Paradise. The community is very bright and open which makes it very warm and welcoming. Overall it was a very good community it was just out of the area.

This place was very elegant inside. Upon entering I felt like I was in a hotel. Saw both Living Assistance/Independent rooms. Studio apts was just the right size. No kitchette in the Living Assistance room though, but for the price was adequate. Could see my mom live in the small studio. Close by that I could see her. Alot of activities which is good

Like it a lot, good room sizes are more expensive, across from shopping, on bus line. Impressed with director and the activities director.

We're still deciding between Regency Park Astoria and Emeritus of San Dimas.

This is a very nice and well kept facility. My wife and I visited there on Saturday. We feel this is a place where my Mom would be happy.

Clean, Friendly, Informative, Willingness to help.

For the most part the staff members there are super friendly, they are very attentive when it comes to our loved ones medication and if something is not going correctly they will immediately call us and notify us and discuss what needs to be done. They have activities to keep them busy and give them the sense of community with one another. They do give the residents a buzzer button to wear around their necks to push when they need assistance, it is nice but a lot of times it does take them quite awhile to respond. They also do not have any medical personnel's on sight (no doctors or nurses). They do have people there on sight to take care of their hygiene, and cleaning but not medical staff - families would have to higher outside help or go to another community that has medical staff on sight.

We chose Brookdale Chatsworth because the price of the room was really good and we compared it to at least 6 places and we thought this was the best value for the money. His room is huge, we did not find one in any of the facilities that was this big, it is about 3 times the size of a normal room in an assisted living place. It would be easier if they would be able to tell you the accurate monthly price you will pay before you move in. I would absolutely recommend them and already have.

We looked at 4 different facilities and we chose Windchime because of the location, it is warm and inviting when you walk in, and I really liked their memory care unit as well as the units director. I would tell others that when your loved one goes on hospice as ours did, they were extremely caring and worked well with the hospice workers and we were able to go in at any time. I would absolutely recommend them.

Rating questions answered above.

I checked many places for mom and I found myself comparing them to Brookdale Chatsworth. So I finally went back to Brookdale and signed the paperwork. Everyone from the Executive Director to the secretary at the door treated me like a long time friend. Two months later, they still greet me with smile and ask about mom. I think Brookdale Chatsworth is the best choice for mom.

The staff is great and listen/respond quickly when I have a concern. The memory care unit is a good fit for my mom where most of the people are ambulatory as she is. I like the lay out of the memory care unit. The management has worked with me on reassessing her care levels. They are very understanding of the costs involved.