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7.8

Review Score

231 reviews
11 communities
Starting from $X,XXX/mo

ONELIFE community listings

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The Laurel at Vernon Hills

350 S Milwaukee Ave, Vernon Hills, IL 60061

Starting at$X,XXX+ monthly
Photo of The Laurel at Vernon Hills
9
9 Photos available
9.1
Review Score
32 reviews

The staff is very attentive, friendly and patient. They have multiple activities each day for participating and there are some tailored to the different level of ability. They bring in outside guest for...

Provides: Memory Care

The Springs of Vernon Hills Vernon Hills Memory Care The Springs of Vernon Hills is located in northeast Illinois, near Chicago. We are proud to be a member of the JEA Senior Living family with communities across the United States and into Canada. JEA has over 30 years of experience caring for...

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Sonnet Hill Senior Living

429 Meridian Ave, San Jose, CA 95126

Starting at$X,XXX+ monthly
7
7 Photos available
8.6
Review Score
5 reviews

it's a smaller facility so there are times when the staff are slower to respond if they are helping others but overall very good. Of the food I tried I was very impressed, my mom is a foodie though and has a...

Provides: Assisted Living, Memory Care

Our ideas and practices are anchored in The Poetry of Aging, our platform for living at Sonnet Hill.Like a poem, each person has their own pace, style and personality. We truly believe that there is no right or wrong way to be yourself.As lifespans get longer and research gets deeper, we are able...

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The Rawlin at Riverbend Memory Care

3491 Game Farm Rd, Springfield, OR 97477

Starting at$X,XXX+ monthly
19
19 Photos available
8.4
Review Score
16 reviews

The staff at Rawlings seemed to really understand how to relate to people with memory issues I observed many interactions between staff and residents. Staff was kind and friendly. They promptly contacted me...

Provides: Memory Care

The Rawlin at Riverbend Memory Care Community is a charming and safe memory care community that is dedicated to serving the needs of individuals with Alzheimer’s disease and other forms of dementia. Conveniently located in Springfield, Oregon, The Rawlin at Riverbend Memory Care provides services...

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The Esther at Riverbend

3535 East Game Farm Road, Springfield, OR 97477

Starting at$X,XXX+ monthly
1
1 Photos available
7.5
Review Score
4 reviews

Make sure you get to know the staff. They are friendly and do care about providing the best for your family member. They also can help if your family member is having a hard time adjusting to their new home.

Provides: Assisted Living

The Heritage at Twin Creeks

920 Stockton Dr, Allen, TX 75013

Starting at$X,XXX+ monthly
11
11 Photos available
10
10 Floor plans available
7.2
Review Score
69 reviews

These ratings on how they have been treating mom and myself when I'm there. The staff now is pretty good. They treat mom like she is their mom and the only issue is they have gotten caregivers who don't have...

Provides: Assisted Living, Memory Care

Recognized as the best location in town, Allen's premier assisted living and memory care community specializes in a holistic approach to wellness, including individual resident customization of our proprietary Seven Dimensions of Wellness. A resident thrives when they feel connected and engaged...

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Waterhouse Ridge Memory Care

1115 NW 158th Ave, Beaverton, OR 97006

Starting at$X,XXX+ monthly
11
11 Photos available
7.2
Review Score
20 reviews

My brother and I both really like it and the staff are very friendly and that it's a great place. We would recommend it to friends and family.

Provides: Memory Care

Waterhouse Ridge Memory Care was founded on the principle that life doesn't stop when you walk through our doors; it is simply the start of a new chapter. We recognize that the hard work, sacrifices and contributions made by preceding generations have paved the way for us to live a better life,...

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Battle Creek Memory Care

1805 Waln Dr SE, Salem, OR 97306

Starting at$X,XXX+ monthly
6
6 Photos available
6
6 Floor plans available
7.0
Review Score
13 reviews

My Mom is very happy there. I have walked into her room when a staff person was changing Mom's Depends and the 2 of them were laughing and having a great time. My Dad died there on [date removed] and the...

Provides: Memory Care

Middlefield Oaks

1500 Village Drive, Cottage Grove, OR 97424

Starting at$X,XXX+ monthly
20
20 Photos available
8
8 Floor plans available

Middlefield Oaks has been great so far. The place is very clean, which is important because I’m kind of a neat freak. The staff is extremely helpful, and is always right there to answer our questions. The...

Provides: Assisted Living, Memory Care

Middlefield Oaks Assisted Living and Memory Care has proudly served the elderly of Cottage Grove and surrounding communities since 2006. Our friendly and caring staff is available to assist our residents 24 hours a day. The town of Cottage Grove is at the foothills of the historic Bohemia gold...

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Legacy Oaks of Sacramento

1922 Morse Ave, Sacramento, CA 95825

Starting at$X,XXX+ monthly
19
19 Photos available

I try to keep on top of things but its but hard since COVID. The communication is good and they send emails with updates but there has been some miscommunication in the front office. The caregivers are...

Provides: Assisted Living, Memory Care

Voralto Living at Sacramento is a single-story community offering shared studios, large studios, and one-bedroom apartments. This quaint property boasts two interior courtyards for residents to get fresh air, relax, or read a book. Some of the units have direct access to the courtyards making the...

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The Claremont Hacienda

501 S College Ave, Claremont, CA 91711

Starting at$X,XXX+ monthly
13
13 Photos available

The staff are very friendly. They provide great care services. The meals are fairly good. There are activities for the residents to participate in. I love the community and my loved one likes the...

Provides: Memory Care

Oak Park Manor is a Secure Memory Care community specializing in Dementia care in Claremont, CA. Located on over an acre of land, Oak Park Manor offers three distinct levels of care including: Memory Care, Respite Care and Hospice care. Similar to the majestic oak tree that blankets the property,...

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Shadow Mountain Memory Care

10030 N 32nd St, Phoenix, AZ 85028

Starting at$X,XXX+ monthly
11
11 Photos available
6
6 Floor plans available

We moved my father from another memory care facility to Shadow Mountain this past spring. The staff and facilities are the best I have ever encountered!! The director cares for each resident as though they...

Provides: Memory Care

Shadow Mountain Memory Care is a brand-new, physician owned, charming and safe memory care community that is dedicated to serving the needs of individuals with Alzheimer's disease and other forms of dementia. Conveniently located in North Phoenix Arizona, just off of Highway 51, Shadow Mountain...

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Viewing 1-11 out of 11 communities

Reviews
for ONELIFE

7.8
Review Score
389 reviews

Review Score

389 reviews
7.8

Out of 10


5 star

65%

4 star

15%

3 star

8%

2 star

5%

1 star

9%

A Place for Mom has scored ONELIFE with 7.8 out of 10 using our proprietary review score based on 59 reviews in the last 2 years. Over all time, ONELIFE has 389 reviews with an average "overall experience" of 3.7 out of 5.

Overall Experience
249
56
30
19
35
Date Submitted
17
31
59
Reviewer
29
210
132
9
Care Received
72
314
361-380 of 389 reviews
Sort by

1.0
Anonymous - Industry reviewer
Assisted Living
March 30, 2022
Substandard Care

My job sends me to many facilities. I cringe every time I have to come to this one. The memory care is by far the worst of any place I've been. They are perpetually short staffed and many caregivers have little experience. The training is poor. The nursing staff is inadequate. It's hard to find anyone that can help a resident.

Cleanliness

1

Friendliness

1

Meals & Dining

No data collected

Care Services

1

Activities

1

Staff

1

Value for Cost

No data collected


1.0
anonymous - Family/Friend
Assisted Living
May 24, 2021
Verified Review
beware

The staff is educated enough to care for you your loved one but the communication is not good at all. I feel they are lazy and they are disconcerted with your loved one and their condition. They were just there to do a job. I feel the community is just about the money and they take on more than they can deal with. I would not recommend this community to others.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Jody - Family/Friend
Assisted Living
January 8, 2021
Dont send your loved ones here if you want them to receive compassionate care

The memory care residents are not cared for and are ignored every day. They aren't showered and they sit there and stare at their feet all day. None of the aides entertain them or give them things to do. There's no music, no TV, no games. We went in the pick my grandma up and there weren't any aides to be found in the entire wing. There were five residents sitting in the living room staring at the wall. We had to go find an aide and make her get them puzzles and activities to work on My grandmother is always filthy when we see her. Her fingernails were so long, she couldn't hold her spoon. All of her clothes are missing and the staff can't tell us where they are. They sent her to her doctor appointment in torn old sweatpants and a baggy shirt that wasn't hers. She usually is crying due to boredom and having nothing to do. She's gone to the ER twice in a month due to not being cared for by the aides.

Cleanliness

2

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Memory Care
February 27, 2020
Horrible!

Horrible place! For a facility that was built after the 2017 fire, you would expect a nice place. Building was nice. [Name removed] the Marketing Director was very helpful, but it went downhill the first day. This place lacks leadership, not enough staff, no activities, no communication except from caregiver to report a man using mom’s bathroom. He was a resident there. Then called and I spoke to mom who was so angry and upset that I put her in a crazy house. Then she continued to try to leave by opening doors until she found one and she got out. They got to her and brought her in. Overcharged me and when I notified them I was taking her out, they had the nerve to tell me I didn’t give them 30 day notice. I told them I wouldn’t pay for lack of care. Place smelled of urine, and feces when residents weren’t taken care of. Residents were yelling for help and not one helped them. No one in front desk or answered the phone. Where were they or what were they doing? Don’t place your loved one there. Four residents left.

Cleanliness

1.5

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Anonymous - Toured community
Memory Care
August 28, 2019

Not at all oriented toward independent living. A total mismatch for us.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Unlisted - Family/Friend
Memory Care
November 6, 2018
Look elsewhere

Look elsewhere for your loved one. Insufficient care for our father who had memory issues and mobility issues. No real engaging activities, just a holding tank for those sweet elderly people. Night nursing staff did not help properly with his cpap machine and that was really dangerous for him to not have the quality sleep he needed. The facility is beautiful and new but do not let that fool you. If you look closely, you will see that there have been several complaints filed against this facility with the State of California: secure.dss.ca.gov/CareFa…. There is a lot of staff turn over. We pulled our father out after four months. I just really do not think this is a good facility and I would not, and do not, recommend you place your loved on here. Keep looking, this place has a long long way to go.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Tanya D. - Industry reviewer
Memory Care
September 13, 2018
Extremely rude memory care staff!

The employees in memory care are extremely rude and unhelpful. It’s always social hour, no one bothers to get up and help with anything! They just continue to sit around and chat with each other. From what I can see there is really no one overseeing the care that’s bring given to the residents. And forget asking the staff any questions about a loved one, they’ll just look at you and give some rude answer and continue chatting with each other. The facility itself is new and beautiful but being a healthcare professional for many years and going to multiple similar facilities a day, I can honestly say this would be one of the last places I would recommend to anyone.

Cleanliness

5

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Anonymous - Toured community
Memory Care
July 3, 2018

[Name removed] was a terrible person to be working with, his level of professionalism is slim to none and he got really irritated with us asking questions about how the facility was and even went as far as to ask me and my wife if we were done with the questions yet.... Not a good place right from the start and would never recommend anyone I know to this company.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Anonymous - Toured community
Memory Care
September 13, 2017
If you love your loved one at all DONT move them here

Are you looking for an unprofessional team of people who don't understand dementia at all? If so please make your way to Waterhouse Ridge Memory care. My husband and I toured the facility earlier this month and unfortunately, the management team is pushy and frank. I was looking for my husband who is early onset and is very understanding of simple communication. The executive director spoke baby talk to him and it seems like she must be leading the caregivers by example, as we witnessed a caregiver [Removed] calling a patient "Mr Yumyum" during lunch. We observed this caregiver feeding another older woman saying "is that yum yum good girl." My daughter and I were completely appalled at the complete lack of respect the caregiver had for the patients and were astonished when the executive director also had this mentality. In short I chose not to move my husband into this facility. After all a business is only as good as the leader.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

1

Value for Cost

1


1.0
Anonymous - Toured community
Memory Care
August 23, 2017

This one was new and we didn't see it. It looked beautiful on the outside but we didn't realize it was a memory care facility. Unfortunately we won't be seeing the inside.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Anonymous - Toured community
Memory Care
March 12, 2017

Did not care for this one. Found it shabby and smelled old. There was no one at the desk to greet me for about 5 minutes. Would not want my mom to live here.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Memory Care
October 23, 2016
a Word of Warning

A word of warning to those interested in this place (because a tour of the facility will be very attractive). We were duly impressed by everything they showed us (the empty section with model rooms beautifully furnished) and chose a large private room that was in a wing yet unoccupied. We were told it would be another month, maybe two, until that wing opened up, but the room would be reserved for us. In the meantime, our mom was put into a "shared" room by herself, but rather than being charged the fee for this smaller size room, we are having to pay almost $3000.00 more for the FUTURE large private room we are "GOING" to be moved into - - - that was the deal we signed on for, thinking it would only be a month of waiting, 2 months at the most, until she could move into the room she selected. So - - we waited one month, then two months, then three months, then four months, and now going on five months, with no end in sight, still paying close to $7000.00 for a room that should be renting for $4400.00. I think this is their little scam going on - - to promise something and never deliver on it, but still charge the additional 3K to "reserve" it until that wing is opened - - well guess what? The facility did not pass inspection by the state licensing bureau, so now they have closed off any new move ins until they've been cleared by the state and passed the licensure inspections... meaning, they are NOWHERE NEAR being able to open the new wing, but will still be charging us for the big room we may never have at this rate. The facility is beautiful, but understaffed, with underpaid, unhappy caregivers and plenty of turnover because anyone worthwhile as a new employee sees the level of incompetence going on and quickly leaves for greener pastures. We made a big mistake moving here and are being ripped off - - hopefully this review will spare you the same grief.

Cleanliness

3

Friendliness

1

Care Services

0.5

Activities

0.5

Value for Cost

0.5


1.0
Marsha - Family/Friend
Memory Care
June 28, 2016
Verified Review
Springs of Vernon Hills is Top Notch

We moved mom to this new facility after 3 years in another local facility. We have been very please with so many aspects from the beautiful decor, great executive chef created healthy meals, very engaging activities in both large and small groups. The thing that impresses us most is the caring hearts of ALL their care givers. They really connect with each of the residents in a genuine way. Management addresses all concerns and suggestions in a timely manner. Everyone is very professional but warm.

Cleanliness

5

Friendliness

5

Care Services

4

Activities

3.5

Value for Cost

5


1.0
Anonymous - Toured community
Memory Care
December 17, 2014

This place is a nightmare!!!! They never put my mother to bed, or should I say , they forgot to put my mother to bed and she fell out of her wheelchair and [removed]. DO NOT LEAVE YOUR LOVED ONES HERE!!!!

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Memory Care
May 21, 2014
Verified Review
The place is awful! I would tell everybody not to go there.

They are a dump! The people that work there don't give a damn about the residents. The food is worse than prison food. The place is awful! I would tell everybody not to go there.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Loved One - Family/Friend
Memory Care
April 15, 2014
Verified Review
We had an awful experience here! My l...

We had an awful experience here! My loved one was only here for a short while, and they said they couldn't care for him. This place is really set up for residents that are 90 years old or older, and can only sit in wheelchairs. They told me they had activities and things to do, and they didn't do anything with my loved one. They just shut him in the dining room by himself.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


0.5
Beth Palaske - Family/Friend
Memory Care
December 10, 2019
Dangerous care

They did a closed door evaluation of my mom and bumped her to memory care which nearly doubled the cost. They assured me she would get the individule attention and activities to keep her stimulated, every time i visited no matter what time of day my mother was sleeping, previously she never napped. She hit her leg and had a silver dollar wou d that was not treated and they called and said tiny wound ttear. Staff never interacting with patients they were doing puzxles themselves. Every time I was there there were othet elders needing help but no one to be found. They never took memory care to the concerts or other interesting activities, as stated ,offered in the main assisted living. I pulled her out after two weeks. Wrote to shee if sny sort of refund but was charged the next month and apsolutely no communication back. Terrible place and experience.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
Anonymous - Toured community
Memory Care
August 22, 2019
Just RUN from Oak Park

My mother was there for only one month. She developed bed sores that were so deep she had to have surgery to debride them. I heard they lock residents IN their room to " protect them from roaming residents". The administrative staff was very pleasant during the interview process and promised the world. I do NOT think they have a good handle on how they care for their residents besides IGNORE them. I really liked the administrators but when it was all over, I think they were good salesmen. Too bad.. I would NEVER recommend this facility.

Cleanliness

2

Friendliness

4

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
Anonymous - Family/Friend
Memory Care
January 10, 2019
Look elsewhere!

This place is a joke! After my mother had two falls earlier in the morning that day they finally took her to the hospital around 6pm that evening to have her checked out. They asked if I could go to the hospital and relieve the care taker that assisted her to the hospital because they were short handed and they needed her back! When I got my mother back that evening I pulled up to the entrance and there was a care giver sitting out front in a wheelchair, on his cellphone, having a cigarette. I asked if there were any more wheelchairs and he said no. He did offer the one he was sitting in when he noticed I was struggling to get my mother out of the car. Never offered any assistance, just continued smoking while on his phone. It just went south from there!

Cleanliness

3.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
Anonymous - Family/Friend
Memory Care
July 10, 2018
Buyer Beware, Care is not a top priority

Since moving into the Springs my parent went down hill very quickly, My Dad fell many times while under their care, they will mention their dome security system which is in each residents room. The problem is no one reacts in a timely manner, I have NEVER seen any caregiver running to a room when an alarm goes off. Also, without notice they will disengage the alarm system in some residents rooms. Many times 10 or so residents are in the TV room without an aid or nurse anywhere in sight. In this time there are fights between the residents which sometimes results in physical touching. We moved out after only 3 months and sorry we ever moved in. Pauline the administrator is very weak and seems as though she does not even care about your concerns. The nurses at the Springs will call you at home to either come in to care for your loved one or they will tell you that you have to hire one on one care.

Cleanliness

2.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


Viewing 361-380 out of 389 reviews

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