ONELIFE

Presentation was very detailed and the representative was very knowledgeable. Lots of options within the community and they were very engaging. Beautiful facility, programs for memory care. An excellent choice for our loved one. [Removed] provided us with a plethora of information and showed a great deal of concern for her residents.

This new community is great and we were very impressed with the Executive Director, [Removed], who has a great background to be in a position of oversight.

Excellent tour. The staff are friendly and helpful. The living space is clean and bright and the room options are numerous. Something for everyone.

Outstanding tour. I can't wait to move in. [Removed] was great.

We toured this new community recently. I loved the layout of the facility. The grounds are well organized and provide a good open environment. The staff are very friendly and helpful. [Removed] was very professional and gave us a lot of helpful information. If you are looking for a modern, beautiful facility for your loved one, with a very professional staff, this place deserves a good look.

I love Pacifica. The staff here is wonderful and attentive to our needs. [Removed], the director, always keeps me informed. The facility itself is beautiful. I especially love the vegetable garden on the property. All in all I completely recommend Pacifica for you loved ones.

I toured the community for my mother who is planning to move to a new assisted living facility. I could not be more impressed. [Removed]made us feel at home and I know my mother will feel the same. The absolutely best customer service and a beautiful facility.

My loved one is very happy at The Rawlin. The community is brand new and I really like the way it's laid out. It has a main are where you enter the community, and then every wing of the facility is a "neighborhood," which makes it much easier for my loved one to find her way around. The food here is top notch, and the facility is kept very clean. They have a lot of activities to keep the residents stimulated and engaged such as puzzles, games, and live entertainment. The staff here is also excellent. They really seem to be hiring the right people here because they really go out of their way to show they respect the residents, they are super nice, they stay on top of things, and they check on residents regularly. I would absolutely recommend The Rawlin to others.

I'm so impressed with the planning of the community. It has all the necessary comforts for a senior to enjoy life while having the daily living "chores" taken care of by compassionate staff! Great place!

I moved my mother out of the horribly managed [Removed] as soon as The Springs opened in November 2015. I was cautiously optimistic that the staff at The Springs would give my mom the care and attention she deserved, but they surpassed my expectations. [Removed]is a warm but firm manager. It's because of her that things get done properly. There have been a few times when things went wrong that were out of her control, but she personally went the extra mile to find a solution. For example, when the hair stylist couldn't make it in to do my mom's hair, [Removed] knew it would disappoint her, so she did it herself. It clearly made [Removed] happy to see my mother smile. In addition to great management, the building is beautifully decorated and very comfortable for residents and visitors. The food has been great and less than great, but it all depends on the chef. I realize that it's hard to find and keep a good one, but [Removed], the front desk manager, is also a former caterer and steps in when necessary to make things right. The head nurse is also top notch and keeps a close eye on the staff. Case in point: I have never once seen an iphone in an employees hand (like at the other 2 facilites where my mom has lived). The staff members at The Springs are in uniform and wear a name tag which deters any potential mischief. Both [Removed] and [Removed] do a terrific job making sure the staff is doing their most important job; being attentive to the residents. I've researched and eaten at literally every nursing home in the Lake County area in order to find the perfect place for my mom. When you can't care for your loved one at home any longer, I've found that The Springs is the next best alternative. Mom has resided in three beautiful homes in the past 5 years, but The Springs is easily my favorite for one reason; the management.

[Removed] was so friendly and she shared all the exciting programs for the community. We all looking forward to the community opening.

This was a nice community tour. The staff was nice and the environment was clean. The staff was caring to the needs of what we were looking for. They offer a lot of nice meals and good activities. We liked the community, but it was more than we could afford.

We were able to tour this community for the care for my mother in law. The staff were nice and were able to inform us on the care that is offered at this nice community. We liked the menu and the list of activities that are offered to the residents. We would have liked this community but the cost was not an option. We would recommend this community to other families for the care of a love one's needs.

We liked the care at this community. The community was clean and nice and a good environment for her. The meals were appealing. They do have activities for the residents who are able to participate. We were happy with the care of this community and would recommend other families to see what is offered for the value and care of a loved one.

The care here from this community is very good. The staff are caring and we like the care that she is receiving. They offer a nice variety on the menu and she seems to be happy with the choices. This community has activiies that are offered. I would recommend other families to this community for the nice care and good value for the care of a loved one.

I liked the tour that we took for my sister. They did have informed. The community was nice and clean and it seemed like the residents were a little older then my sister and we wanted a community with residents around her age. I would recommend that families tour this nice community for the care of a loved one.

So far things are going very well.The nurses assistants are very good. Everyone is very welcoming and greets you with a smile.[removed] is awesome!My mom is slowly getting involved in activities, she likes to watch people play cards, she has gone to the movie room but she hasn't utilized the shuttle services. She was able to bring her bed and furniture which helped her become acclimated. She wasn't able to bring her scooter because it was too bulky but we got her an electric wheelchair. I think this is a wonderful community for what you pay for.

We chose this community because my mother loves the food very much. The facility is clean and the staff is very friendly.

I toured this community. It was alittle smaller then what we were looking for. The staff was very nice and answered all the questions we had. My parents wanted a homie enviroment. This is good care and great staff to assist needs for loved ones.

The staff at Waterhouse Ridge are super friendly and caring. The food is terrific. They offer daily activities for the residents. They keep the community clean and well taken care of.