Oaks Senior Living

The staff here is amazing. They always go above and beyond to make lives of their residents better. This is a difficult decision for a lot of people, but the minute you step in the door you feel so welcome and it feels like home!

Mom moved in and it was smooth sailing. Everyone at Oaks was helpful and respectful and went the extra mile receiving boxes and furniture we had sent ahead. Ultimately, mom passed away after less than a month. We reached out to the corporate office and they were thoughtful enough to return our nonrefundable deposit. Bless the Oaks!

All facilities need to see family involvement. I would tell others to speak up kindly when you're concerned. Advocacy is important anywhere. I do think they could improve on the food. They could provide more choices for the residents, offer condiments for certain meals, and add in more fresh fruits. As staff gets to know your loved one (my husband), the care increases to your liking. It takes some time to know the little details Overall I would recommend Oaks at Mt. Pleasant to others looking for memory care for their loved ones.

I think that they need to offer more information up front about paperwork families need to take to the doctor and return to the facility when a resident has an appointment. And more details about the process for a change in medications. The staff at Oaks at Seneca are all wonderful, they are all very caring.

I would recommend. Staff is also understanding when I ask questions. We picked this community, because at that time, it was the only place available. I would tell a friend, that their love one would be well taken care of and staff is very pleasant.

I enjoy the Oaks at Grove Park. It's welcoming, the aesthetics (look and feel) are nice and clean, it's definitely a nice show place for family and friends as far as assisted living communities go. The staff are very friendly and go out of their way to help care for the residents, whether they need a lot of extra care or very little care. They keep an eye out on them which as a daughter of a resident who has dementia, is very comforting. There are only 2 things I would change. At another local community they had a 24x7 staffed front desk. At any time, day or night, there was a human being that a residents family could speak with. I wish the Oaks at Grove Park was staffed for this. It's almost intolerable that you have to go thru a voice mail system in order to get in touch with someone. They do have a nurses phone number that is available to call after hours, 9 pm- 9 am, but they are staffed in the Memory Care unit, not for the general population. While we can call that number, they have to then get in touch with someone on the Assisted Living side and then as a residents child, we have to assume they were able to do what we asked them to do. It's an extra step that I feel is unnecessary. Plus with someone staffed at the front desk 24x7, it provides an extra level of security and comfort for the residents but especially for the residents children. The second thing I would do is communicate more frequently with the residents family from the standpoint of either posting the monthly calendars and weekly menus on the Facebook page as well as emailing that information and upcoming special outings they will be taking. They had 2 apartments left, and one was a 1 BR so we grabbed it as soon as we could. My mother has made several friends and engages with her friends more than she did while in her previous community. The residents are friendly as well and quite frankly, they look out for and seem to take care of each other. At her former community if you needed more care you were looked at differently. At the Oaks, the residents are supportive of one another and welcoming of one another. No community is perfect there are some who are not like that - there are still cliques but nothing like I've seen at other communities. Also the management are very outgoing and friendly towards the residents and their families. They engage with the residents and help out when they can. It was the right decision for us and I'm glad we're there!

The staff members at Oaks at Alpharetta are amazing. They care and respect for one another. This creates an environment where your loved one is brought into this loving family. Based on the experience we have had so far with this community, we would recommend them to other families looking for a place for their loved ones.

Our family had an in person tour with Oaks at Tucker and overall it was a really good tour experience, but while we were there it seemed like there was not a lot of staff members. However they could of been busy with the other residents.

Our family had an in person tour with Oaks at Fayetteville, and while we were there it seemed like they might of been lacking staff members, but also they could of been with the residents. Overall a good tour experience.

My loved one has been a resident at Oaks at Gracemont for quite some time. Overall, our experience with this facility has been great. I've eaten there with my mom and the meals have been good. The cleanliness and friendliness are great. The quality of care and the staff are also great. I would definitely recommend this facility to family and friends.

The staff at this facility are welcoming and have great customer service. The Director and CRD also exemplify great customer service. The facility is very clean as well. This would be a place I recommend for my elderly parent.

I am very pleased with my experience at The Oaks at Conyers. [name removed] is really sweet and very knowledgeable about the facility and the residents. The staff are also very friendly. My mom and I also meant [name removed], the nurse whom is also very knowledgeable about what she does. Thank you both for your patience and kindness. My mom will be moving in next week.

The staff is very caring and extremely responsive . They communicate often and make sure the resident has all the medical support they need.

It's a very family like feel, the staff is amazing and takes my mom's care seriously and goes above and beyond to ensure she is engaged and happy. She loves it at The Oaks at Hampton! My mom slightly complained about the food and that her and some of the other residents feel for the money they pay, the food should be better. But she said she hadn't had a meal that she couldn't eat, but that they should evaluate their chef staff. Please note my mom was an excellent cook back in her day! So she is picky. I feel very blessed and comfortable that she is happy there.

I just wanted to say that we loved all the staff at the Oaks! We moved our parents there (not at same time) and they treated us like family and are very caring. They provide the care needed and keep the residents entertained. Would choose them all over again!

Oaks at Alpharetta has been amazing to my Mom. All the staff, nurses, care givers and volunteers took care of her with love and compassion. My Mom spent 8 months with them before her recent passing and developed a special bond with so many of them as well as the dear friends she made among the residents. My Mom loved the people, activities, field trips and playing cards with friends. I highly recommend Oaks at Alpharetta for anyone that requires assisted living or memory care.

Oaks at Hampton is wonderful. They have an awesome team, everyone is very friendly caring, loving and professional.

My grandmother has been a resident at The Oaks at Hampton’s memory care facility; Horizons, for a little over two years now. She enjoys all of the activities and bible studies. They always send our family photos of her enjoying her time and the many activities she takes part in. The staff is always very pleasant, kind and Patient with the residents and visitors alike. They have become a second family to my grandmother and our family. Overall our experience with The Oaks at Hampton couldn’t be better, and we are blessed to have found such a wonderful place that my grandmother can call home!

I never could have imagined walking through this time with Mom bringing her and us such peace and joy The activities give her so much joy and she loves everyone There is no dread and we are all family Blessing the Oaks for loving my mom and considering family Bless [name removed], [name removed] and [name removed] all the whole staff for such awesome activities and day trips Her smiles tells her story Love you all

Both my mother and father are/were residents in the Horizons unit at The Oaks at Hampton. I can honestly say I don’t know what I would’ve done without the love, support and expertise of the lovely people that work there. The Oaks encourages family members to visit and offers activities that are both fun and stimulating to the families as well as the residents. It is a happy, positive environment in which residents thrive. From Christmas and Thanksgiving dinners to “beach parties” and Mother’s Day teas, there are so many opportunities offered that are not heard of other places. The Oaks at Hampton is simply the best??