Oak Park Place

It has been as good as we expected it would be at Oak Park Place - Dubuque-.. They have plenty of activities here. Of course getting mom to participate in them has been difficult. Overall the experience has been good.

Oak Park Place has been a heaven sent for my 87 year old friend. The ladies taking care of her in the memory care section are wonderful and caring. From a physically weak woman who was sleeping most of the day she has turned into an alert 'walker'. Everyone at Oak Park is friendly and welcoming and it feels like family. The other positive point I have to make is the cleanliness of the place. It smells and feels like a 5 star hotel! I am exceptionally pleased with Oak Park Place and can only recommend it to anyone!

Overall Oak Park Place Wauwatosa have done very well. They have responded to everything that we have asked and have done everything they can to make things easy on dad. Any time there has been an issue, they do everything they can to take care of it. They are always very friendly and have got my father in law feeling happy and comfortable, which is quite an accomplishment!

My parents have been at Oak Park Place for more than a year now and we are all very happy. My parents are safe and looked after. Their meds are administered daily, they have new friends to dine and visit with. They could have their laundry done, but my mom still likes to do it for herself. The staff is friendly and very responsive to our requests or questions. Our need to move them in was very immediate and it was handled professionally and in a friendly manner. I sleep better at night knowing they are living there.

My experience with Oak Park Place has been a positive one. My father has a condition which has been diagnosed as failure to thrive for lack of anything more concrete. The staff are always friendly and attentive and open to discussing problem resolution with family members. It is a nice facility with a wonderful outside area for relaxation. The activity assistant is always trying to engage the residents. I have been fortunate enough to have wheel chair transport available for doctor's appointments.

Oak Park Place is very close to my home. Within walking distance. My only concern was staff turnover, never knowing who was on duty, inconsistent wearing name tags and lack of communication from staff at times.

It has been great for my mom - this is the first place she has settled into - I highly recommend it. We would give the overall experience a 4.5, and that is because nothing is perfect.

They did pretty good overall considering the pandemic. Dad liked the food and seemed quite content at OAK Park Place. My only complaint, a serious problem, was his medications. The staff dispensing it wasn't really qualified, IMHO. Dad was in assisted living. Unfortunately he passed away in November 2022. One of his medications required a blood pressure check before giving it to him, I don't think they were doing that. It may have contributed to his hospitalization and death. The dispensing of medications is a very serious undertaking. I don't think Iowa has any regulations regarding this in assisted living settings.

It is a very nice facility and very clean. They are adding more activities which is great. The room sizes in memory care are great. I feel my mother in law's room is quite large comparatively speaking.

The staff is nice. Always answers questions, attention to the resident. They are really good. I would recommend Oak Park Place Burlington to others looking.

We are very pleased at the facility. We had no idea what to expect, but I have heard bad things about other places and have not found any problems here at all. People are very friendly and it was the best thing we could do to move here. Hope that helps.

I really thought the workers were great with the residents. Loving even. Her room was always out of Toilet Paper and Paper towels. The toilet was grossly dirty most of the time and the floor was seldom vacuumed. The dining room and common area always looked good. It was just her room was very bad and she was barely ever in there except to sleep.

I am very sure that working on a memory care unit is extremely difficult for staff. Staff have to be mind readers with the patience of a saint when dealing with folks with dementia who can be violent, angry, incontinent, non verbal, etc. In my opinion, therefore, staff should communicate with family members more than they do. This lack of communication would be my main complaint. Staff are often folks I have never seen before and I never know who is in charge. In the long run, however, I think they do the best they can.

They adjusted the amount of food dad was given, based on his eating patterns, always making sure he had enough and on days he didn't eat, made sure he had plenty of snacks in his room to nibble on, and when his appetite increased, they increase the amount of his servings. They had wonderful musicians they brought in, and daily exercise groups, news groups, crafts, etc. when dad could no longer attend activities. They would bring him music tapes, movies, books, and even snacks, and would take the time to visit with him several times a day.

We picked this community for the caring staff. I would reccommend to others.

Mom has been there 2 1/2 months and currently on 3rd 10 day covid isolation restriction. Staffing is friendly, but seems to be a high turnover rate. Each resident has a cleaning schedule, but is not closely followed. Activities, when provided, are well attended. Meals are plentiful, average quality. The Move in process was seamless. Communication is good. Set expectations. Facilities are excellent, good lighting, spacious apartments, walkable loop around grounds, nice views.

We picked this community because it was close. I would tell them that staff mostly don t even say hi. His room needs to be cleaned more often. I knox it s memory care and i wouldn t want their job but we pay alot for good care and not sure all employees give their best. We were spoiled at willow lane. They were the best.

The Staff goes above, and beyond to assist. I would recommend to others. We picked this community because of the location. They are awesome.

The carpet in our loved ones apartment is stained very badly but the facility itself is clean. The staff members there are terrific, caring, helpful and engaging. The quality of the care services is very good. The food is often cold when it was supposed to be served hot. They have good activities as well for the residents.

My loved one was previously a resident at Oak Park Place Madison and I visited about once a week. Overall, his experience at this facility was good. From what I could tell, the staff was nice to my loved one. Like all facilities, they are busy. Some staff were better than others. The facility did seem clean. There was not very much communication with the family, I didn't have a person to communicate with. However, hospice communicated with me. So families should just make sure that they have that information.