Oak Park Place

I would highly recommend but do your research and investigate several places every person is different. We picked this community, because it was nice staff, and clean people, who looked happy. Dad is doing great, we love the staff, they are very caring, and offer lots of activities.

My dad loved the positive attitude and friendliness of the assisted living staff. He had been on his own for over 40 years, so the move to a facility was a big change, but they were very respectful of his opinions and ways of doing things. When his care needs increased, they were very responsive. This was a perfect fit for him and for us.

Our family member was a resident for several years at the Arbors where the community and the evening meal was greatly enjoyed. A change in medical condition and a hospital error on discharge created a difficult situation. The housing director and the nursing home staff were incredible in assisting us to getting the resident safely placed and eventually transitioned into an assisted living apartment. We are grateful for all the competent staff that made a hard situation much easier. We would highly recommend the Oak Park Community.

Our family had an in person tour with Oak Park Place and we thought the tour was very good. We believe at the time when mom would of been on a waiting list because they were full, but it was an excellent experience.

My Dad has not been in there to long but what I have experienced so far from the staff has really impressed me. They are very polite and concerned about how they are working with my Dad. You can tell they truly understand how to work with individuals who are struggling at this stage in their lives.

I liked the people there - everyone seemed really nice. It was a lot better experience than we had at a previous community. The staff at Oak Park Place were much more caring, not just toward my mom but to the other residents as well. It didn’t seem like just a job to them - they truly seemed to care. I was very happy with my mom’s brief time there.

It's a wonderful facility but my sister did not fit in there due to her mental health issues. We picked this community, because everything is top notch there - the facility, activities, friendly staff. We thought she would settle down there for the rest of her life until she developed mental illness.

They have a variety of food. They try to encourage, my loved one to get active with the activities, in which they had plenty of things to do. We picked this community because, my loved one liked the location. They have knowledge of making people feel comfortable, which is outstanding. I would tell other families to, take a look at this facility because it's definitely worth it.

I toured this community and it was good overall. The staff was friendly, nice facility, good communication. As far as memory care, the residents here seemed to be on a higher cognitive level than my loved one is. So not the best fit for us, but definitely could be for others.

They have great staff. Very accommodating.

Putting a loved one in a home of any type is very difficult. From my first call to [Name removed]I knew it was the right place as she cared about the residents. [Name removed] was excellent, compassionate about her job and caring. She walked us thru everything and when I had questions could always count on an immediate response. [Name removed], [Name removed], [Name removed] and [Name removed] were other staff we encountered and all were excellent to work with and help get thru this difficult time. Thanks to Oak Park place we feel mom is in excellent hands.

[name removed] who we first contacted and who gave us the tour has been fantastic. For the first two weeks or longer he would stop by our loved ones room to check on her and make sure she is settling in just fine. [name removed] who is their receptionist (she might have other duties) but she is super responsive and if someone is not happy she is right on top of it. [name removed] who is there top chef is very good, he goes out and talks to the residents at the tables to make sure they are happy and satisfied. We really appreciate everything about them and we really could not ask for much more. We have heard this is the best place in Dubuque which so far seems to be true. They are really good about picking up the garbage each day. The meals are wonderful and they have great activities.

The Director of sales, [name removed] is awesome. We were in a bind, being from out of state, and he bent over backwards to help us. The food is great, the place is clean, and the staff are so compassionate.

Oak Park Place was a beautiful facility and I liked it a lot. The only downfall was I really liked the concept of a facility that focused primarily on memory care rather than offering different care services all in one. I felt like we would be paying for things that she ultimately would not be utilizing.

The care staff is trained and if they are seeing someone that is just not picking up on it quickly enough - especially with new staff coming and going all the time they address it quickly and work to train them efficiently. They have good communication and that is something we have noticed. We do think the value for the money is good and we would highly recommend them to others.

I would tell others come walk through and visit. It's the greatest! Talk to the ladies who live there and sit out front in the nice weather - they'll tell you. They're friendly and greet you as you come. I was impressed walking in the door how clean and organized it was. And it smells good, which is unusual and a big deal. The facility is spotless. My mom loves her girls who come in and take are of her. She loves them, and they love her as well. The care services have been great, and they've even prevented a few negative health outcomes. I honestly don't feel she would still be with us if those had occurred with her still at home. We really don't have anything negative to say. If she doesn't like a meal, they'll make her something else. But she says the food is usually excellent. Activities have been a little limited due to Covid, but she loves playing Bingo and tells everyone about it. They do take an elderly waiver, which is great. But even without it, I think it's a good value. It's everything we need it to be for her. And that's what matters the most - that she's getting what she needs.

When we first moved in, it was awesome. They had a slight issue with staffing retention, but it did not last for long. They take good care of my loved one and the community is clean. They should improve in making sure the residents look presentable, as I have noticed my loved ones hair has not been combed. There are photos online of the residents engaging in activities, but their hair is not up to standard. My mom always had her hair done and took care of herself, so I do wish they would do that as well.

6 months ago, I was asked to take a Lymphedema case at this facility. I was beyond impressed the moment I walked in. The atmosphere was so inviting & the staff was extremely welcoming. I knew from that first day, I wanted to establish a relationship with this company. Every one was approachable & I never felt like I was inconveniencing anyone. Management works so hard to make sure the care needs of all of their residents are met. [name removed], Director of Healthcare Services & [name removed], Director of Housing are a dynamic duo!! I can’t say enough about the activities department…one of the best around! [name removed] the beautiful lady at the front desk is one of my favs! [name removed[ Therapy is now one of the preferred therapy providers at this location & we are blessed to have a strong relationship with this fabulous company! If you’re looking for a top notch Assisted Living Facility in this area, look no more! Make that call & schedule a tour with [name removed] DOS! You’ll be glad you did.

I would recommend you check out the community. The staff and friendliness are amazing and if I could rate them a 10 I would. [name removed] was our first contact and [name removed] who took [name removed] place was just as good and we were thrilled with the transition.

I would say to forget this community and to never even think about it. I would not recommend this community.